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Have you tried contacting your local Taxpayer Advocate Service office? This is similar to when people move and don't update their address - the IRS has procedures for rerouting payments. The TAS can often cut through red tape faster than calling general IRS lines. They helped my sister when her refund was sent to a closed account after her divorce when she had to quickly switch banks. Took about 3 weeks total, compared to the 8+ weeks the regular IRS channels were quoting her.
I went through something similar when my regional bank was acquired mid-tax season. Here's what actually happened behind the scenes that might help you: The acquiring bank typically maintains what's called a "runoff account" for exactly these situations - incoming government payments to closed accounts. The problem is most customer service reps don't know about these specialized accounts or how to access them. I had to escalate three levels up before finding someone who understood the process. In my case, the refund was actually sitting in this runoff account for 12 days before they figured out how to either forward it to my new account or send it back to the IRS. Don't give up on the bank angle completely - ask specifically to speak with someone in their "government payments" or "treasury operations" department, not regular customer service. They should have a protocol for this exact scenario, especially if it was an FDIC-assisted closure.
I was stuck in this exact situation - 570 code for months with no explanation. Tried calling countless times but could never get through. Finally used taxr.ai and found out exactly what was causing the hold (income verification issue) and how to resolve it. Within 2 weeks of following their guidance, my refund was released! The best part was not having to decipher cryptic IRS codes or wait hours on the phone. https://taxr.ai saved me so much stress!
Thanks for the recommendation. How exactly does the service work? Do they connect you with the IRS?
No, they don't connect you with the IRS - it's actually better than that. You upload your transcript and their AI analyzes all the codes and dates to pinpoint exactly what's causing the delay. In my case, it showed a discrepancy between reported wages that I never would have caught. Then they give you specific steps to resolve it based on your situation. Much more useful than the generic advice I kept getting when I called the IRS.
I feel your pain - been dealing with a 570 code since June myself! One thing that helped me was requesting my tax advocate through Form 911 instead of calling. You can download it from the IRS website and fax it in. I got a response within 3 weeks compared to months of phone calls getting nowhere. Also make sure you're checking your account transcript weekly - sometimes updates happen on Fridays that don't show up until the following week. The waiting game is absolutely brutal but hang in there!
Thanks for the Form 911 tip! I had no idea you could request a tax advocate through a form instead of calling. That sounds way more reliable than trying to get through on the phone. I'll definitely download that form today and give it a shot. Also good point about checking on Fridays - I've been checking randomly but I'll start being more strategic about it. This whole process has been such a nightmare but hearing from people who've gotten through it helps keep me sane!
Awesome news! 846 code definitely means your refund is approved and on its way. I had a similar situation last year with a 570 hold that lasted months, but once I saw that 846 code the money hit my account within 3 business days. The fact that you also got the 571 code (resolved additional account action) means whatever was holding up your return has been cleared. With Chase you should see it by Friday at the latest! š
Congrats on finally seeing movement! š Just wanted to clarify something I noticed - your post mentions a $28,223.42 refund but your transcript shows $29,223.42 with code 846. That extra $1,000 might be another adjustment or credit that got added during processing. Either way, that October 23rd date is when it should hit your account via direct deposit. The interest payment ($449.42 on 11-05) will come separately since it was calculated after your main refund processed. Hope it all goes smoothly for you!
Wait, I'm confused about the dates here. You're saying the 846 code shows 10-23-2024 as the issue date, but we're already past that date and you're still waiting? If the refund was actually issued on October 23rd, it should have hit your account by now. Double check your transcript again - sometimes the dates can be confusing. Also, are you sure your direct deposit info is correct with the IRS? If there was an issue with your bank account info, the refund might have been sent as a paper check instead, which would explain the delay.
Benjamin Johnson
I'm currently on week 4 with a 570 code that appeared March 1st. Filed January 30th and got accepted same day. What's been eating at me is seeing friends who filed in March already get their refunds while I'm still waiting! I finally broke down and called the IRS yesterday using one of those callback services mentioned here. The agent was actually really helpful - said my 570 is paired with a 971 notice code but the amounts match exactly, which apparently means it's just a standard review, not an audit or math error. She couldn't give me an exact timeline but said most reviews like mine are completing within 21-42 business days. I'm trying to stay patient but it's tough when you're expecting that money for spring expenses. At least knowing it's not something serious helps with the anxiety!
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Chloe Zhang
ā¢That's really helpful information about the 571/971 code combination! I've been wondering what it means when those codes appear together. It's reassuring to hear from an actual IRS agent that matching amounts typically indicate a routine review rather than something more serious. The 21-42 business day timeline seems to align with what most people are reporting here. Thanks for sharing what the agent told you - that kind of specific information is so much more useful than the generic explanations you find on the IRS website.
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Logan Greenburg
I'm on day 18 with my 570 code that showed up March 15th. Filed February 25th, accepted same day. Reading through everyone's experiences here has been so helpful - it really shows that most of these do resolve within that 4-6 week window everyone keeps mentioning. What I find interesting is how random it seems to be. My neighbor filed the same day as me with similar circumstances and got her refund 3 weeks ago, while I'm still waiting. The IRS really does seem to be using more automated flags this year. I'm trying to hold off on calling until I hit the 21-day mark, but the temptation to check my transcript daily is real! Thanks to everyone sharing their timelines and outcomes - it definitely helps with the anxiety of not knowing what's happening behind the scenes.
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