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Need help with $12,884 refund freeze on 2024 transcript - codes 810 & 570 showing pending action until March 17th

I filed my 2024 taxes electronically on January 25th and got accepted right away. According to my transcript, I'm supposed to get a refund of $12,884.00, but I'm really worried because there's a refund freeze and additional action pending. I just pulled my Account Transcript from the IRS website today (02-28-2025). My transcript shows: FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2024 ACCOUNT BALANCE: -$12,884.00 ACCRUED INTEREST: $0.00 AS OF: Mar. 17, 2025 ACCRUED PENALTY: $0.00 AS OF: Mar. 17, 2025 ACCOUNT BALANCE PLUS ACCRUALS: -$12,884.00 ** INFORMATION FROM THE RETURN OR AS ADJUSTED ** EXEMPTIONS: 03 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $19,581.00 TAXABLE INCOME: $0.00 TAX PER RETURN: $1,745.00 SE TAXABLE INCOME TAXPAYER: $11,403.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $1,745.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2025 PROCESSING DATE: Mar. 17, 2025 TRANSACTIONS: CODE EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 Tax return filed | 20250905 | 03-17-2025 | $1,745.00 30211-423-23784-5 806 W-2 or 1099 withholding | | 04-15-2025 | -$5,107.00 810 Refund freeze | | 01-31-2025 | $0.00 766 Credit to your account | | 04-15-2025 | -$2,562.00 768 Earned income credit | | 04-15-2025 | -$6,960.00 570 Additional account action pending | | 03-17-2025 | $0.00 I'm really concerned about the code 810 "Refund freeze" from January 31st and the code 570 "Additional account action pending" from March 17th. I don't understand why my refund is being held up. I'm a Head of Household filer with three dependents. My income was around $19,581 with self-employment income of about $11,403. The transcript shows my withholding of $5,107.00, earned income credit of $6,960.00, and another credit of $2,562.00. Everything seems to add up to the refund amount of $12,884.00, but these codes are preventing me from getting my money. I was counting on this refund to catch up on bills that are piling up. Has anyone dealt with these specific codes (810 and 570) before? How long typically does it take to resolve these issues? I've tried calling the IRS multiple times but can't get through to a real person. The processing date shows March 17, 2025 - does that mean I won't see movement until then?

Kevin Bell

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I've been through this exact situation before! The 810 and 570 codes together usually indicate they're doing an income verification review, especially common with self-employment income and EIC claims like yours. The March 17th processing date is actually a good sign - it means they have your return scheduled for completion around then. Since you're on cycle ending in '05, your transcript will only update on Friday mornings, so don't stress checking it daily. A few things that helped me when I was in refund limbo: • Keep checking your mail for any IRS letters (CP05, 4464C, etc.) • Your refund amount is still showing as the full $12,884, which means they haven't adjusted anything yet • Most income verification reviews resolve without needing additional documents from you I know the waiting is brutal when you're counting on that money. In my case, it took about 6 weeks total but I eventually got every penny. The IRS is just being extra careful this year with larger refunds involving self-employment income. Hang in there - that March 17th date gives me hope you'll see movement soon!

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This is really reassuring to hear from someone who's been through the exact same thing! I've been checking my transcript obsessively but I'll stick to Fridays only now that I know about the cycle thing. Do you remember if you got any kind of letter during your review process, or did it just resolve on its own? I'm trying to figure out if I should expect mail from them or if they might just finish the review internally.

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I went through almost the exact same situation last year with my self-employment income and EIC claim! The 810 freeze and 570 pending codes are definitely nerve-wracking, but in most cases they resolve without you having to do anything. From what I learned during my own refund delay, the IRS often does these income verification reviews on returns with significant EIC claims and self-employment income - which is exactly your situation. The good news is that your transcript still shows the full $12,884 refund amount, meaning they haven't found any issues that would reduce your refund. That March 17th processing date is actually encouraging. When I had similar codes, my transcript showed a processing date about 6 weeks out from when the review started, and my refund was released within a few days of that date. A couple things that helped ease my anxiety during the wait: • I only checked my transcript on Friday mornings (since you're on a weekly cycle ending in 05) • I watched my mail carefully but never received any letters requesting documents • The review resolved completely on its own after about 5 weeks I know it's incredibly stressful when you're counting on that money, especially with bills piling up. But try to stay optimistic - the vast majority of these reviews end with the full refund being released. Your return looks straightforward and legitimate to me!

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I had success with my 2021 refund after waiting patiently. Filed in February 2024, received in April 2024. The key was having meticulous documentation. I created a folder with copies of all supporting documents. Included a cover letter explaining my late filing. Made sure every form was properly signed. Verified my direct deposit information three times. The effort paid off with a smooth process and no unexpected delays.

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Grace Durand

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Different approach that worked for me: • Filed through a tax professional instead of DIY • Used Certified Mail with Return Receipt • Included Form 8822 to update address • Called the dedicated Prior Year Return hotline (not the main IRS line) • Requested Tax Advocate assistance after 60 days Result: 2021 refund processed in 7 weeks instead of the quoted 16 weeks. Anyone tried this combination?

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Camila Jordan

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Did the Prior Year Return hotline actually help? I've been trying different IRS numbers with no luck. What's the best time to call them?

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Nia Williams

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The Prior Year Return hotline is 1-877-777-4778, but honestly the wait times are still brutal. I found the best time to call is right when they open at 7am local time. Also, if you get disconnected, they usually have a callback feature now that actually works. The Tax Advocate route is solid advice - you don't always need financial hardship, just show that normal IRS processes aren't working for your situation after reasonable time has passed.

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Carmen Vega

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Has anyone actually been audited for messing up the foreign tax credit calculations? I'm wondering if I should just take the simplified foreign tax credit since my foreign taxes are just under $600. Seems way easier than going through all these calculations with percentages and filling out Form 1116.

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I haven't been audited specifically for this, but if you qualify for the simplified credit (foreign taxes less than $300 for single filers or $600 for joint), it's definitely easier. Just know that you might be leaving money on the table if you have excess foreign tax that could be carried forward using the regular Form 1116 method.

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I went through this exact same situation last year with multiple mutual funds and had to piece together all the foreign source income percentages. One thing that really helped me was creating a simple spreadsheet to track everything. I made columns for: Fund Name, Total Dividends (from 1099-DIV), Foreign Source %, and Calculated Foreign Income. This made it much easier to double-check my math and keep everything organized when filling out Form 1116. Also, don't forget to look for any foreign taxes that were actually withheld - these should show up on your 1099-DIV as well. You'll need both the foreign income amount AND the foreign taxes paid to complete the foreign tax credit calculation properly. For your domestic funds, even if the foreign percentage seems small (like 2-5%), it's still worth including since every bit helps with the credit calculation.

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Ryan Andre

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This spreadsheet approach is brilliant! I wish I had thought of this when I was struggling with my calculations earlier this year. One question though - when you say "foreign taxes that were actually withheld," are you referring to the amounts that show up in the "Foreign tax paid" box on the 1099-DIV? I have some small amounts there but wasn't sure if those were the taxes I should be claiming credit for, or if I needed additional documentation from the fund companies.

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How to fix an excess 401k contribution after employer acquisition confusion?

So I'm in a bit of a sticky situation with my 401k contributions and need some advice. Last year when my company got bought out, there was a ton of confusion with the transition. Between the two employers and some PTO payouts, I accidentally went over the annual 401k contribution limit by about $1,350. I didn't catch this until early February when I was comparing my W2s from both companies. I immediately contacted HR to try and get this fixed, but I'm getting mixed messages and now I'm worried about potential penalties. Here's what's happened so far: They removed the excess amount from my 401k about three weeks ago and sent me a check last week. I noticed they withheld 20% for taxes though. When I called the 401k administrator, they told me I'll get a 1099-R for the current tax year showing the excess contribution as taxable income, plus credit for the withholding. They said they'll code it as an excess contribution withdrawal so I won't pay early withdrawal penalties. But everything I've read online suggests this isn't the right approach. From what I understand, I should get the full amount back now, have my previous year's W2 corrected to reduce the 401k contribution amount and add the excess to my taxable wages, then pay income taxes on it with last year's return. I thought I should only get a 1099-R for any earnings on the excess amount. I've brought this up with both HR and the 401k provider, but they insist everything is correct. They're telling me to file my taxes normally with the original W2s showing the excess contribution, and then next year when I file, I'll include the 1099-R and only be taxed on that $1,350 as non-penalized income with the tax withholding credited. I'm super confused about whether this is the right way to handle it. Will the IRS have an issue with my return showing I went over the contribution limit, especially since I can't prove I fixed it until next year's taxes? If I get the 1099-R and include it with next year's taxes, will I just pay normal income tax on the $1,350 without penalties? Some articles I read suggested that fixing this by March of the following year means no penalties, but waiting longer means getting a 1099-R and possibly paying taxes twice? At this point, I'm ready to just go with what they're saying since I don't want to cause trouble, but I need to know if this approach is correct or if I'll have issues later. Any guidance would be really appreciated!

Question for anyone who knows - if my employer already issued the 1099-R for the excess contribution and took out withholding, can I still get them to correct the W-2 instead? Or am I stuck with the double taxation situation at this point?

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NeonNova

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Even if they've issued a 1099-R, you're not necessarily stuck! The 1099-R can be corrected or canceled if they're fixing it properly. The key is getting them to understand and follow the correct procedure. When they issue a corrected W-2, they should also void the original 1099-R or issue a corrected one that only shows any earnings on the excess amount (not the principal). The withholding they already took can be applied to your tax return. Don't let them tell you it's "too late" - the April 15th deadline is about when the correction is MADE, not when they start the process. As long as you reported it before that deadline, they should be following the proper correction procedure.

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I went through almost the exact same situation last year with my 401k excess contribution! The confusion around company acquisitions and payroll transitions seems to create these issues more often than you'd think. From my experience, your instincts are absolutely correct - they should be correcting your W-2 from last year rather than issuing you a 1099-R for this year. Since you discovered and reported this in February (well before the April 15th deadline), you're entitled to the "return of excess deferrals" correction method that avoids double taxation. Here's what worked for me: I had to be very persistent and specific about citing IRS regulations. When I called my 401k administrator, I specifically mentioned IRC Section 402(g) and asked for their "excess deferral correction procedure for contributions identified before April 15th." I also referenced IRS Publication 525 which covers this exact scenario. The 20% withholding they took is standard for any distribution from a qualified plan, but if they do the correction properly, you'll get credit for that withholding and they should issue you a corrected W-2 showing the reduced contribution amount added back to your taxable wages for last year. Don't let them convince you that their way is correct just because it's easier for them administratively. You have the right to the proper correction method, and it will save you from paying taxes twice on the same money. Keep escalating until you find someone who understands the retirement plan rules - many HR generalists simply aren't familiar with these specific correction procedures.

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Concerned my tax accountant might be lying about filing extension & penalty abatement request

I'm in a really strange situation and could use some advice. For context, I've been running my small business for about a decade now. Last year after filing my 2022 taxes, I got hit with a massive penalty bill for late payment. I was totally confused since my accountant told me he had filed in April and requested an extension. According to him, the penalty was because I hadn't been paying quarterly taxes for my business, but he said he would file an abatement request to get it removed. Fast forward six months, and I'm still getting increasingly threatening notices from both the IRS and state tax authority about seizing my property if I don't pay up. My accountant kept reassuring me that the abatement was "just taking time to process" and even sent me a copy of the abatement request dated from when he claimed to have submitted it. Today I finally called the IRS directly (should've done this way sooner). They told me: 1) the penalty is for late filing, not quarterly taxes, 2) no extension was EVER filed, and 3) my taxes weren't actually filed until June 6th, not April like my accountant claimed. The biggest bombshell? They have zero record of any abatement request. There have been other red flags too. My accountant left H&R Block two years ago to go independent, and things have been chaotic since. This past April, he completely ghosted me while I was waiting for my return to be filed. Only after sending increasingly panicked emails did he resurface on April 15th and supposedly file on time. He's insisting he did submit both the extension and abatement request, blaming the IRS for being disorganized. He claims he can't prove he filed the abatement (though he sent me a letter dated November), but says he can prove the extension was filed (though hasn't shown me anything). The penalties are over $13,000 combined between state and federal taxes. Is it actually possible the IRS missed both an extension request AND an abatement request? What should I do here? Am I being lied to? Really appreciate any guidance. This whole situation has me extremely stressed out.

Ava Williams

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There's a simple way to check if an extension was actually filed. Call the IRS at the Practitioner Priority Line (1-866-860-4259) and ask for a "tax account transcript" for the tax year in question. The transcript will show exactly when your return was received and if an extension was filed. This is official IRS data that can't be manipulated by your accountant. You can also request it online through the IRS website if you create an account. The transcript will show every transaction with date stamps. If your accountant really filed an extension, it will appear with code "460" on your account transcript.

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This is true but I'd add that the IRS account transcript uses transaction codes that can be confusing. Code 460 is for extensions, and Code 971 would show up if an abatement request was received. OP should also look for Code 166 which indicates penalties were assessed for late filing. The beauty of the transcript is it's chronological and each entry has an official date stamp that can't be falsified.

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Ava Martinez

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I'm really sorry you're going through this - it's such a violation of trust when a professional you rely on isn't honest with you. Based on everything you've described, I agree with the other commenters that your accountant appears to be lying. One thing I haven't seen mentioned yet: you should document everything immediately while it's still fresh. Write down all the dates your accountant told you things were filed, save every email and text message, and keep copies of any documents he provided (even the suspicious ones). This documentation will be crucial if you decide to pursue malpractice claims or file complaints with regulatory bodies. Also, since you mentioned this is affecting both federal and state taxes, make sure you're addressing both separately. State tax authorities often have their own penalty abatement programs, and the process might be different from the federal IRS abatement. The $13,000 in penalties is substantial enough that you might want to consult with a tax attorney who specializes in penalty abatement cases. Many offer free consultations and can quickly assess whether you have grounds for both penalty relief and potential recovery from your accountant's errors or omissions insurance. Don't let this drag on any longer - every day those collection notices get more serious, and your options may become more limited.

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This is excellent advice about documenting everything. I'd also suggest taking screenshots of any online portals or software your accountant may have shown you, even if they seemed legitimate at the time. Sometimes dishonest preparers will create fake "submission confirmations" or modify legitimate software interfaces to make it look like filings went through when they didn't. Another red flag I noticed from your original post - the fact that your accountant "completely ghosted" you during tax season and only resurfaced on April 15th is extremely unprofessional. Legitimate tax professionals don't disappear during their busiest time of year, especially when clients are depending on them for timely filings. Given the serious financial impact here, I'd definitely recommend consulting with a tax attorney as Ava suggested. Many states also have victim compensation funds for clients harmed by professional misconduct, and you may be able to recover some of your penalty costs if you can prove negligence or fraud.

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