IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ava Johnson

This tax season is like trying to find your way through a maze blindfolded. I'm also an IP PIN user who had to verify identity. Think of the IP PIN as the key to the front door, but the IRS still wants to check your ID once you're inside the building. When I couldn't get answers, I used Claimyr to connect with an IRS agent (https://claimyr.com). Like having a fast pass at an amusement park - skipped the 2+ hour hold time and got through in about 15 minutes. The agent confirmed that IP PIN users are still subject to random verification checks, and my verification delay wasn't due to any problems with my return.

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Miguel Diaz

I've seen people recommend these services before, but I'm always hesitant to pay for something I should be able to get for free. Did you really find out anything you couldn't have learned from just waiting a bit longer?

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12d

Zainab Ahmed

My spouse and I both use IP PINs and had completely different experiences this year. I filed on February 12th and had to verify ID on March 3rd, while my spouse filed the same day and got their refund on February 29th with no extra steps. From what I've gathered reading through hundreds of posts here, the IP PIN helps prevent someone else from filing under your SSN, but doesn't exempt you from the random verification process that seems to be hitting about 30% of all filers this year regardless of PIN status.

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Ellie Kim

According to Internal Revenue Manual 4.19.14, the IRS must release any portion of refund not associated with questionable items when specifically requested by the taxpayer. However, in practice, this rarely occurs with EIC audits because per IRM 21.5.6.4.7, the systemic holds typically encompass the entire refund amount. Your best alternative is submitting Form 911 (Taxpayer Advocate Request) citing financial hardship if applicable.

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Fiona Sand

Has anyone actually succeeded in getting a partial refund during an EIC audit? I've been reading conflicting information about this. Some say it's technically possible but practically never happens, while others claim they've received the non-EIC portion while waiting. What's been your experience?

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Mohammad Khaled

I've helped several people through this process, and here's what I've found: ā€¢ Official policy: Partial refunds are possible ā€¢ Reality: System limitations prevent splitting in most cases ā€¢ Exception: Manual intervention by a manager can override ā€¢ Success rate: About 1 in 20 cases get partial refunds ā€¢ Best approach: Document financial hardship specifically ā€¢ Timing: Requests after 45+ days have better success ā€¢ Documentation: Must specifically itemize which credits aren't in question

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8d

Carmen Lopez

Just a word of caution - make sure your mailing address is up to date with the IRS. I had this happen in 2022, and my check was sent to my old address. The post office doesn't forward government checks in some cases, and it took almost 3 months to resolve. You might want to verify your address is correct on file, possibly by checking your tax transcript or calling the IRS directly.

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Andre Dupont

The IRS has a specific error code for this: "Error Code 5000." It means your banking information couldn't be verified or there was a mismatch. Compared to previous years, they've actually improved this process - in 2019, if your direct deposit was rejected, you had to request a trace and wait up to 90 days. Now they automatically convert to a paper check, which typically arrives within 2-4 weeks after the failed direct deposit attempt. The most common reasons are: transposed digits in account/routing numbers, account closed since filing, or the name on the tax return doesn't match the account holder name.

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Brooklyn Foley

I paid the Rapid Refund Fee last year and was told it would process 5-7 days faster than standard processing. My 846 refund code still appeared exactly 21 days after the PATH Act hold lifted, just like everyone else. Complete waste of money. This year I didn't pay any extra fees, and my refund actually came 2 days EARLIER than last year. So relieved to find out others had the same experience - at least I know I'm not crazy for thinking those fees are bogus!

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Jay Lincoln

Let me clarify what's actually happening with these fees. The tax preparation companies are charging for THEIR expedited handling of your documents, not faster IRS processing. Here's how it works: 1. You pay the fee 2. They prioritize preparing your return over non-paying customers 3. Your return might get submitted to the IRS sooner 4. BUT once at the IRS, it follows the exact same processing timeline as everyone else The only true advantage is potentially getting your return submitted earlier, which could matter if you're filing close to the deadline. If you file early anyway, the fee is completely pointless.

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Jade Lopez

I've analyzed approximately 50 cases of post-verification processing patterns this season as part of a data collection project. The current verification backlog is causing significant delays compared to previous years. Technically speaking, the Identity Verification Program (IVP) follows this sequence: 1. Initial verification triggers Transaction Code (TC) 971 with Action Code (AC) 123 2. Successful verification generates Internal Processing Code (IPC) 0121-XX 3. System then removes the Refund Hold Indicator (RHI) via TC 571 4. Final processing occurs with Refund Release Authorization (RRA) and TC 846 The median processing time post-verification is currently 21 days, with a standard deviation of 8.4 days. Approximately 12% of cases experience extended delays of 45+ days due to Secondary Review Protocol (SRP) selection. I recommend documenting all verification confirmation numbers and checking transcripts weekly rather than daily.

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Tony Brooks

This is incredibly detailed! Where are you getting this data from? Is there any way to know if you've been selected for this Secondary Review Protocol?

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9d

Ella rollingthunder87

Been through this three times now. Different every year. Verification is faster now. Online is quicker than phone. Phone is quicker than in-person. Don't trust WMR. Transcripts tell the real story. Most people see movement within 3 weeks. Some wait 2 months. No rhyme or reason to it. Just how the IRS works. Keep all verification confirmation numbers. Take screenshots. Document everything. Makes life easier if you need to call.

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Maya Diaz

Is there anything we can do when filing to reduce the chances of getting flagged for verification in the first place?

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8d

Tami Morgan

When you say "don't trust WMR" - do you mean it's inaccurate or just that it updates later than the transcript?

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8d

Gael Robinson

According to the IRS website (https://www.irs.gov/refunds/direct-deposit-limits), they don't officially endorse any specific financial product for receiving refunds. SimOne and other prepaid cards are just banking products with their own terms. I tried calling about this last year and waited 2+ hours. The Consumer Financial Protection Bureau has warnings about these products too: https://www.consumerfinance.gov/consumer-tools/prepaid-cards/

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Edward McBride

I'm THRILLED with my credit union for tax refunds! They process government deposits immediately without holds. I've gotten my refund as early as 6am on the day the IRS releases it! No fees, no hassle, and I can set up automatic transfers to savings. I've meticulously tracked this for 5 years and direct deposit to a good credit union beats prepaid cards EVERY TIME! šŸŽ‰

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Kendrick Webb

The TurboTax prepaid card operates on the MetaBank platform, which processes ACH Treasury deposits differently than standard bank ACH transfers. Treasury deposits typically follow a specialized processing protocol that may bypass the standard pending notification system. I would recommend checking your transcript for code 846 with a corresponding date - this is the official refund issued code that confirms your deposit has been scheduled. If WMR shows approved with a date, your deposit is likely proceeding normally despite not appearing in the pending section.

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Hattie Carson

Have you tried checking your refund status through the IRS2Go app instead of relying on the TurboTax card app? The official IRS app at https://www.irs.gov/newsroom/irs2goapp gives more reliable information directly from the source. I was in the same boat last month - nothing showing in my TurboTax card app but IRS2Go confirmed my deposit date. Money showed up right on time despite never appearing as 'pending' in the card app!

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Hailey O'Leary

I had almost the exact same situation on February 8th this year. My "as of" date bounced between 2/26, 3/4, and back to 2/26 over a two-week period. Once I finally got my letter on March 2nd and verified, my transcript updated on March 6th with all the processing codes. I used https://taxr.ai to analyze my transcript - it explained every code and gave me a projected deposit date. It was spot on - refund hit my account on March 15th exactly as predicted.

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Cedric Chung

The "as of" date changes are part of the IRS's weekly processing cycle. Here's what's happening: - The IRS runs major processing updates every 7 days - Your return is flagged for ID verification (TPP program) - The system checks your account every cycle (hence date changes) - The letter typically takes exactly 14-21 days to arrive - Once verified, most refunds process within 9 days If it's been more than 21 days since you were told about verification, call the TPP line at 800-830-5084 between 7am and 7pm. Average wait time is 74 minutes, but they can confirm if the letter was actually sent and when.

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Asher Levin

The requirement for Form 8862 is clearly outlined in Internal Revenue Code Section 32(k) and Treasury Regulation 1.32-3. If the IRS denied or reduced your EITC, CTC, ACTC, or AOTC due to a reason other than a mathematical or clerical error, you MUST file Form 8862 before claiming these credits again. This applies whether filing an original or amended return. Military status does not exempt you from this requirement, though you may qualify for free tax assistance through VITA or Military OneSource.

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Serene Snow

Have you received any notices from the IRS about previously disallowed credits? Did your tax preparer specifically mention why they filed the 1040X? Was there a specific credit they were trying to claim or correct? The answers to these questions determine whether Form 8862 is necessary. Many amended returns don't require it at all.

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Giovanni Colombo

I switched from TurboTax to FreeTaxUSA this year and it was MUCH better for investment reporting: ā€¢ Paid only $14.99 for state filing (federal was free) ā€¢ Their import feature worked correctly with my brokerage ā€¢ Customer service responded within 2 hours, not days ā€¢ Interface is cleaner and more straightforward ā€¢ Handles complex investments without upselling The only downside is slightly less hand-holding through the process, but the accuracy and price difference make it worthwhile.

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Fatima Al-Qasimi

You might want to check if you qualify for a refund from TurboTax. I had somewhat similar issues last month with their self-employment module, and after I documented the errors, they actually refunded my entire payment! Their satisfaction guarantee policy states they'll refund your payment if you're not satisfied with their software, though they seem to only honor this if you really push for it. I recommend contacting them ASAP though, as their refund policy typically has a time limit of around 60 days from purchase.

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StarStrider

I'm impressed they actually honored the guarantee! When you contacted them, did you have to provide specific documentation of the errors, or was describing the situation enough? I'm wondering if I should try this route as well.

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8d

Dylan Campbell

Did you have to file an amended return after getting your refund from TurboTax? I'm in a similar situation but worried about creating more problems if I switch software mid-process.

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8d

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