IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread has been incredibly helpful! I've been dealing with the exact same issue for the past few years - my W2 consistently shows about $4,200 more than my final paycheck's YTD earnings. After reading through everyone's explanations, I finally understand what's happening. I checked my W2's Box 12 and found several codes I'd never paid attention to before: DD (employer health insurance contributions), C (group term life insurance over $50k), and a few others related to wellness programs my company offers. What really clicked for me was @Ethan's explanation about how these benefits show up on the W2 but not in regular paycheck YTD totals. My company has been pretty generous with benefits, but I never realized some of them counted as taxable income that would appear on my W2. For anyone else confused about this - definitely start by looking at Box 12 on your W2 and researching what each code means. It's amazing how much "hidden" compensation we actually receive beyond our regular paychecks!

0 coins

This is such a relief to read! I'm new to this community and have been struggling with the exact same confusion about my W2 vs paycheck discrepancy. My difference is around $3,800 and I was starting to worry there was some kind of error with my taxes. Reading through everyone's explanations about Box 12 codes and fringe benefits makes so much sense. I just pulled out my W2 and sure enough, there are several codes I never understood before. It's actually pretty eye-opening to see how much additional value my employer is providing beyond just my salary. Thanks to everyone who shared their experiences and solutions - this thread should be pinned for anyone dealing with similar W2 confusion!

0 coins

This is exactly what I needed to see! I've been stressing about a similar $4,500 discrepancy between my W2 and final paycheck for months. After reading through all these responses, I finally understand it's likely fringe benefits showing up as taxable income on the W2. I just checked my Box 12 and found several codes I'd completely ignored: DD for health insurance (about $2,800), C for group life insurance ($800), and what looks like codes for our company's fitness reimbursement program and tuition assistance. When I add those up, it accounts for most of my missing amount! It's honestly a bit frustrating that employers don't explain this better when they give you your W2. I was starting to think there was an error with my taxes or payroll. Thanks everyone for sharing your experiences - this thread probably saved me hours of stress and confusion!

0 coins

IRS shows "Refund Sent" check mark but no deposit in bank on promised February 27th date - should I wait until March 4th deadline?

I filed my taxes on February 4th and got accepted the same day. I've been checking the Where's My Refund tool religiously since then. About two weeks ago, it updated to show all three check marks and said my refund was approved and scheduled to be direct deposited to my bank by February 27th, 2025. The exact message on the Refund Status Results page shows: "Return Received āœ“ Refund Approved āœ“ Refund Sent āœ“ Your tax refund is scheduled to be sent to your bank by February 27th, 2025. If your refund is not credited to your account by March 4th, 2025, check with your bank to see if it has been received." Well, today is February 27th and I still don't see anything in my account. The WMR tool still shows the same message that my refund is scheduled to be sent to my bank by February 27th, 2025, and if I don't see it by March 4th, 2025, I should check with my bank. At the bottom of the page, there's also a note that says: "Please Note For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." I was really counting on this money to pay some bills this month. Has anyone else experienced a delay like this? Should I be worried or just keep waiting until March 4th, 2025 like it says? I'm just confused because it shows the "Refund Sent" checkmark is already checked, but I don't have the money yet.

NebulaNova

•

I'm going through the exact same thing right now! Filed early February, got the "Refund Sent" checkmark with a Feb 27th date, and still nothing in my account as of this evening. It's so nerve-wracking when you're counting on that money. From what I'm reading here, it sounds like the Feb 27th date is when the IRS *sends* the payment to the bank, not when it actually hits our accounts. Plus someone mentioned there might be system delays affecting refunds scheduled for this week. I'm trying to stay patient until that March 4th deadline they give us, but it's definitely stressful! I called my bank earlier and they said to check again tomorrow morning since some deposits don't show up until after midnight or early morning. Fingers crossed we both see our refunds soon! šŸ¤ž

0 coins

Same here! I'm in the exact same situation and it's driving me crazy. Filed on Feb 5th, got all three checkmarks with the Feb 27th date, and still nothing. I keep refreshing my banking app hoping it'll magically appear šŸ˜… At least now I know I'm not alone in this. The waiting is the worst part when you have bills due!

0 coins

James Maki

•

I'm in the exact same situation! Filed on February 6th and have been watching WMR obsessively. Got the "Refund Sent" checkmark with February 27th scheduled date, but nothing in my account yet either. What's helping me stay sane is remembering that February 27th is when the IRS *initiates* the payment to Treasury, not when it hits our accounts. Banks typically need 1-3 business days to process ACH transfers, and some don't even show pending deposits until they fully post. I called my credit union this morning and they confirmed no pending deposits, but the rep said to check again tomorrow since their system updates overnight. She also mentioned that if it was sent today, it might not show as pending until Friday and could post over the weekend or Monday. The March 4th deadline they give us is really the key date - that's when we should actually start worrying if something went wrong. Until then, it's still within normal processing timeframes according to everything I've read. Hang in there! The waiting is brutal when you're counting on that money, but it sounds like we're still well within normal timing. šŸ¤ž

0 coins

Ellie Lopez

•

Thanks for sharing your experience! It's reassuring to know others are in the same boat. I filed around the same time and have been checking my account obsessively too šŸ˜…. Your explanation about the IRS initiating vs. the bank posting makes a lot of sense. I'm going to try to be patient until that March 4th deadline, though it's hard when you have bills waiting! Hopefully we'll all see our refunds by early next week.

0 coins

First time homebuyer credit repayment question - confused about 2008 claim

I'm in a total mess with this first time homebuyer credit situation and need advice. I purchased a home in 2008 but never requested the homebuyer credit on my taxes (or so I thought). I refinanced in 2009 for a lower payment. By 2012-2013, I was struggling and applied for a loan modification with Bank of America but was denied because they said my loan wasn't old enough (only from 2009). I ended up selling the house in 2016 to avoid foreclosure. Was told I didn't need to file taxes that year. Used the money from the sale to buy a new place in 2017. Here's where I'm confused - when I tried to file my 2019 taxes (and then my 2018 taxes), they were rejected because I supposedly need to repay a homebuyer credit. Looking at my 2008 tax record, it shows a loan released on April 15th, but I didn't buy until September 2008. It also says I filed on September 29th and that a refund for the credit was issued around then. When I call the IRS, they won't give me details except that my bank claimed I received the credit when my loan originated in 2008. But if that's true, wouldn't BoA have approved my modification request since the loan would have been considered older? I had no idea about this credit until trying to file my 2019 taxes. I also had some 401k withdrawals in 2013-2014 with huge tax penalties, overpaid taxes in 2012 by about $4,200, and filed 2013 taxes in 2018 through H&R Block but apparently the form wasn't submitted. This is all so confusing and I'm completely blindsided by this homebuyer credit repayment demand. Any help?

Kyle Wallace

•

I remember this credit! The original 2008 version was basically a $7,500 interest-free loan you had to pay back over 15 years. Lots of people got confused because later versions (2009-2010) turned into a true credit you didn't have to repay if you kept your home long enough. What sucks about your situation is that since you sold the home in 2016, the ENTIRE remaining balance would have become due on your 2016 taxes. That's probably why your 2018 and 2019 returns are getting rejected - there's an outstanding balance the IRS is looking for. The fact that BoA mentioned your loan was from 2009 is probably because of the refinance, which is a separate issue from the homebuyer credit. I suggest calling the IRS (I know, painful) and asking specifically about your Form 5405 from 2008 and what the remaining balance is. Then file your 2016 return with that repayment info.

0 coins

Ryder Ross

•

TurboTax has a special section for this credit repayment if that helps. I had to deal with it a few years ago. It's under "Other Tax Situations" I think, and then there's an option specifically for the homebuyer credit repayment.

0 coins

Leo Simmons

•

This is a really complex situation, but it sounds like you definitely received the 2008 First-Time Homebuyer Credit even though you weren't aware of it. The key detail is that September 2008 refund showing up right around your home purchase - that's almost certainly the $7,500 credit. Here's what likely happened: Your tax preparer included Form 5405 on your 2008 return, which triggered the credit. The 2008 version was structured as an interest-free loan requiring $500 annual repayments starting in 2010. The critical issue is that when you sold in 2016, you should have repaid the entire remaining balance (roughly $4,000-4,500) on that year's tax return using Form 5405 Part II. Since you didn't file in 2016, that outstanding balance is now preventing your newer returns from being accepted. Your action plan should be: 1. Get your complete tax transcript for 2008 to confirm the exact credit amount 2. Calculate remaining balance (original amount minus any payments from 2010-2015) 3. File your 2016 return immediately with Form 5405 showing the full repayment 4. Once 2016 is processed, then file your 2018 and 2019 returns The Bank of America loan modification issue is separate - they were likely referring to your 2009 refinance date, not the original mortgage or the tax credit. This is definitely fixable, but you'll need to tackle that missing 2016 return first to clear the IRS block.

0 coins

This is exactly the roadmap I needed! One quick clarification - when you say "calculate remaining balance," do I subtract $500 for each year from 2010-2015, or would the actual repayment amounts show up on my tax transcripts for those years? I'm worried I might have missed some payments without realizing it, which would make the remaining balance higher than expected. Also, is there a specific deadline for filing that 2016 return, or can I still file it now even though it's so late? I'm assuming there will be penalties, but I just want to make sure I can actually get this resolved.

0 coins

Mei Zhang

•

Make sure you're keeping track of your Form 8606 information year to year! This bit me hard last year. If you've been doing backdoor Roth conversions for multiple years, you need to have the previous year's Form 8606 values for line 14 (your basis). TaxAct won't automatically pull this information from your previous returns, even if you used TaxAct last year. Messed this up once and almost paid tax twice on $12,000!

0 coins

Aisha Hussain

•

That's a great point - I've been doing backdoor Roth for 3 years now. Is there a way to check if I've been doing this correctly in previous years? I'm worried now that I might have paid tax twice without realizing it. Can I go back and amend returns if I find a mistake?

0 coins

Luca Ferrari

•

Yes, you can definitely amend previous returns if you find mistakes! You'd file Form 1040X for each year that needs correction. To check if you did it right previously, look at your old Form 8606s - specifically line 14 should show your cumulative basis (total non-deductible contributions you've made over the years that haven't been converted yet). If you find you paid tax twice on backdoor Roth conversions, you can amend those returns to get refunds. You generally have 3 years from the original filing deadline to amend. I'd suggest pulling your old tax returns and looking at the Form 8606 line by line, or consider having a tax pro review them if the amounts are significant.

0 coins

I went through this exact same nightmare with TaxAct last year! The software's handling of backdoor Roth conversions is definitely not intuitive. Here's what finally worked for me: 1. Don't enter your 1099-R first - that just confuses the software 2. Go to Federal > Income > IRA, Pensions and Annuities and find the Form 8606 section 3. Answer "yes" to making nondeductible contributions to a traditional IRA 4. Enter your basis (the amount you contributed with after-tax dollars) 5. THEN enter your 1099-R information The key insight is that TaxAct needs to know about your nondeductible contributions before it processes the conversion. Once you do this correctly, only the small amount of earnings (like that $3 of interest you mentioned) should be taxable. Also, keep really good records of your Form 8606 from year to year - you'll need the basis information for future conversions. I learned this the hard way when I almost paid tax twice on a $6,000 conversion because I didn't carry forward my basis correctly. Hope this helps save you from the hours of frustration I went through!

0 coins

Lara Woods

•

This is incredibly helpful! I've been struggling with the exact same issue and your step-by-step approach makes so much sense. I think I've been doing it backwards - entering the 1099-R first and then trying to fix it afterwards. Quick question: when you say "enter your basis" in step 4, do you mean just the current year's contribution amount, or the cumulative total of all non-deductible contributions you've ever made? I've done backdoor Roth conversions for two years now and want to make sure I'm not missing something from previous years. Also, totally agree about keeping good records of Form 8606! I learned that lesson when I couldn't find my previous year's form and had to dig through old tax returns.

0 coins

Emma Olsen

•

I went through a dependent verification audit for my grandson in 2024, and one thing that really saved me was keeping a detailed expense log throughout the year. Beyond just the formal documents everyone's mentioned, I tracked every grocery store trip, clothing purchase, and medical expense for him with receipts and notes. The IRS agent told me this kind of detailed financial record-keeping was exactly what they needed to see proof of support. I also recommend getting a letter from your dependent's school counselor or principal - they can verify not only attendance but also confirm you as the primary contact for emergencies and school communications. Don't forget about any extracurricular activities either - registration forms, payment receipts, and permission slips all help build that comprehensive picture of daily care. The whole process took about 12 weeks for me, but having everything organized by category (relationship proof, residency proof, support proof) made it much smoother. Start gathering everything now - even if some documents seem minor, they all contribute to telling your complete story as the primary caregiver.

0 coins

Emma, this is such practical advice! I'm just starting to navigate this process myself after receiving my audit notice last week. The expense log idea is really smart - I wish I had been keeping detailed records all along, but I'm going to start now for any ongoing expenses. Quick question about the school counselor letter: did you approach them directly, or did you go through the main office first? I want to make sure I'm following proper protocol when requesting documentation from the school. Also, when you mention organizing by category (relationship, residency, support), did you use separate binders or just dividers in one big folder? I'm trying to figure out the best way to present everything professionally. Your 12-week timeline is actually reassuring - I was worried this might drag on for months and months. Thanks for sharing such detailed insights from your experience!

0 coins

Javier Cruz

•

I've been through a dependent verification audit twice - once for my stepson in 2021 and again for my elderly mother in 2023. One document that was absolutely crucial both times but hasn't been mentioned much here is the IRS Form 8332 (Release/Revocation of Release of Claim to Exemption for Child by Custodial Parent) if there's any shared custody situation, even informally. For my stepson, even though his biological father wasn't actively involved, the IRS still wanted documentation that he wasn't claiming the same dependent. Also, don't underestimate the power of consistent documentation from the same sources throughout the year - if you use the same pediatrician, same school, same pharmacy, etc., it creates a very compelling timeline. I created what I called a "life timeline" for each dependent showing where they were living each month with supporting documentation. The IRS agent actually complimented me on how organized everything was and said it made their review much faster. One final tip: if your dependent receives any government benefits (school lunch programs, Medicaid, etc.), get copies of those records too - they show both residency and that you're listed as the responsible party.

0 coins

Prev1...229230231232233...5643Next