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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Diego Flores

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Pro tip: sign up for informed delivery with USPS so you know when its coming

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Emma Davis

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omg great idea! doing this rn

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Ella Russell

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I went through this exact same situation last year! The IRS rejected my direct deposit due to a closed account and it took about 3 weeks to get the paper check. Just make sure to track it with informed delivery like @Diego mentioned - that really helped ease my anxiety knowing it was on the way. The waiting is the worst part but it will come!

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Evan Kalinowski

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Thanks for sharing your experience @Ella! 3 weeks sounds about right based on what others are saying. I'm definitely going to set up informed delivery - seems like everyone recommends it. Did you have to do anything special or just wait it out?

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Connor O'Neill

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Has anyone considered the Married Filing Separately option? My partner and I did that last year and it worked better than trying to claim HOH or dependent status.

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LunarEclipse

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You can only file as Married Filing Separately if you're legally married. OP specifically said they're unmarried and living with a girlfriend, so that's not an option for them.

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Jacinda Yu

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I'm dealing with a similar situation and found all this advice really helpful! Just wanted to add that you might want to consider other filing strategies too. Since you can't claim HOH status, make sure you're at least maximizing your standard deduction as a single filer. Also, if either of you has student loan interest, medical expenses, or other potential itemized deductions, it might be worth running the numbers both ways (standard vs itemized) to see what works best. The fact that you're paying most expenses shows you're being financially responsible, but unfortunately the tax code doesn't always reward that when it comes to unmarried couples. Best of luck with your filing!

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NebulaNinja

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I've been through this process multiple times as a non-resident filer. Here's what's actually happening: 1. The IRS assigns your DDD (02/20/2025) 2. The IRS releases funds to SBTPG 1-3 days before DDD 3. SBTPG deducts any filing fees you authorized 4. SBTPG initiates ACH transfer to your bank 5. Your bank processes the incoming ACH The variation you're seeing year-to-year comes from steps 3-4. SBTPG processes in batches, not individually. Some batches go out morning, some evening. There's no guarantee of early processing despite what some experience. Their terms only promise delivery by the DDD, not before.

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Amina Diallo

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As someone who's dealt with SBTPG processing delays across multiple tax seasons, I can confirm that their batch processing system has become increasingly unpredictable. The 31 CFR ยง 210.5 regulation you mentioned primarily governs federal benefit payments, but SBTPG operates under different ACH processing rules as a third-party refund processor. What I've observed is that ITIN filers like yourself often experience longer processing windows compared to SSN filers - this could be due to additional verification protocols they run for international returns. Last year's early deposit (2 days before DDD) was likely an anomaly rather than the standard. My advice: don't panic until after your actual DDD passes. SBTPG's internal processing has shifted from their previous 24-48 hour window to what appears to be a 48-72 hour window in 2025. If you don't see movement by 02/21, then it's worth contacting both SBTPG and checking your transcript for any holds or issues.

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Just went through this same confusion last year! To add to what Cameron said - you can actually see on your transcript which one you're getting. Look for code 768 (CTC) vs code 766 (ACTC). If you see the 766 code, that's the refundable portion and yep, you're stuck waiting till mid-Feb because of PATH. Super frustrating but at least now you know why! ๐Ÿ“Š

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StarSailor

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This is super helpful! @be5caa622891 thanks for breaking down the transcript codes. I had no idea you could actually see which type of credit you're getting that way. Definitely checking my transcript now to see if I have that 766 code ๐Ÿ‘€

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Jade O'Malley

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This thread is super helpful! I've been pulling my hair out trying to understand why my refund is taking forever. Filed on Jan 20th with 3 kids and definitely have the child tax credit on my return. Based on what everyone's saying here, sounds like I'm probably getting the ACTC (refundable portion) which means I'm stuck in PATH Act purgatory until mid-Feb ๐Ÿ˜ฉ At least now I know it's not just me and there's actually a reason for the delay!

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NebulaNinja

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Ugh I feel your pain! Just went through the exact same thing with 2 kids. Filed Jan 18th and was going crazy checking WMR every day until I learned about the PATH Act delay. The waiting is the worst part but at least now we know it's not an error or anything wrong with our returns. Hang in there - mid-Feb will be here before we know it! ๐Ÿคž

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Giovanni Ricci

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Same situation here! Filed Jan 22nd with 2 kids and have been obsessively checking WMR like it's gonna magically change ๐Ÿ˜‚ This whole thread has been a lifesaver - finally understand why I'm stuck waiting. The PATH Act thing is so annoying but at least it's not just random delays. Thanks everyone for explaining the difference between CTC and ACTC, that was confusing me too!

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Amina Sow

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Based on what you've described, it sounds like H&R Block is correctly applying Publication 525 to your situation. Since you mentioned having "unusual tax situations" in 2024 and your SALT deduction was close to the $10k limit in 2023, there's likely a good reason their system is using the more detailed Publication 525 calculation rather than the simplified worksheet. The fact that you're getting different results between the two methods is actually a red flag that you should use Publication 525. The worksheet assumes you received the full tax benefit from your state tax deduction, but if you were close to the SALT cap or your itemized deductions barely exceeded the standard deduction, that assumption might not be correct. I'd recommend double-checking your 2023 return to see exactly how much your itemized deductions exceeded the standard deduction that year. If the difference is smaller than your state refund amount, then Publication 525 is definitely the way to go. Better to trust the more comprehensive calculation than risk overpaying taxes on a refund that might not be fully taxable.

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Aiden Chen

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This is exactly the kind of clear explanation I was hoping for! I just checked my 2023 return and you're absolutely right - my itemized deductions were only about $1,800 more than the standard deduction. My state refund this year is $2,100, so based on what everyone's been explaining, only that $1,800 should be taxable, not the full refund amount. It makes perfect sense now why H&R Block's system is using Publication 525. I was getting worried that there might be an error in their software, but it sounds like they're actually doing the more accurate calculation. Thanks to everyone in this thread for helping me understand this - I feel much more confident about trusting the Publication 525 approach now rather than the simpler worksheet that would have had me overpaying!

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AstroAdventurer

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Great discussion everyone! As someone who's dealt with this exact confusion before, I want to add that another situation where Publication 525 becomes relevant is if you had AMT (Alternative Minimum Tax) in 2023. If you were subject to AMT in the prior year, your state tax deduction might have been limited or completely disallowed for AMT purposes, which means you didn't get the full tax benefit from those state taxes. In that case, some or all of your state refund would be non-taxable under Publication 525 rules. This is another reason why tax software like H&R Block might automatically use Publication 525 - their systems can detect these less obvious situations where the simple worksheet doesn't tell the whole story. If you had any AMT liability in 2023, that could explain why their calculation differs from the basic worksheet approach.

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