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Andre Dupont

Out-of-state remote worker for FL company - DEO claim confusion and delays

I'm completely lost in this interstate unemployment nightmare! I worked remotely from Pennsylvania for a Florida company for the past 3 years. All my employment taxes were paid to Florida. I lost my job last month and filed for unemployment with Pennsylvania (since that's where I physically live), but it's been almost a month with ZERO progress or updates on my claim. PA unemployment seems confused about how to handle my situation since my employer paid taxes to Florida. I've called both PA and FL DEO multiple times but keep getting different answers. Has anyone dealt with interstate remote work unemployment claims? Should I withdraw my PA claim and file with Florida DEO instead? My savings are almost gone and I'm desperate for help!

This is a common issue with remote workers crossing state lines. Generally, you should file in the state where you physically performed the work (Pennsylvania in your case), even if your employer paid taxes to Florida. However, since your employer paid UI taxes to Florida, the states need to coordinate. This is called a 'combined wage claim' or sometimes an 'interstate claim'. PA should be processing your claim but they'll need to get wage information from Florida DEO. This takes longer than regular claims because the states have to communicate with each other. Have you received any communication from PA about a 'wage investigation' or 'interstate claim'?

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Thanks for explaining! They did mention something about a 'wage investigation' in my online portal but didn't explain what that meant. How long does this interstate process usually take? It's already been 4 weeks and I'm getting really nervous...

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I went through this exact situation last year (but reversed - FL resident working for PA company). The key is making sure both states are communicating. You need to call PA unemployment and specifically ask them to check the status of your 'combined wage claim' or 'interstate claim' with Florida. Ask them if they've received the wage information from Florida yet. If not, they should be able to tell you when they requested it. In my case, the wage information got lost between states and I had to make about 20 calls before finding someone who actually followed up. Don't take 'we're still processing' as an answer - ask specifically about the Florida wage verification.

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This is really helpful info! Did you have to contact Florida DEO directly too or just Pennsylvania? I've been trying to call PA unemployment every day but can barely get through. The one time I did, they just told me to keep waiting.

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The system is COMPLETELY BROKEN for remote workers!! I waited 3 MONTHS for my interstate claim between Florida and Georgia last year. Georgia blamed Florida, Florida blamed Georgia, and meanwhile I couldn't pay my rent!!! The states DON'T COMMUNICATE properly and your claim will just sit there forever unless you hound them daily. They lost my wage information TWICE and I had to have my former employer send it directly. DOCUMENT EVERYTHING and call BOTH STATES even if they tell you not to!!!

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omg this is my nightmare. i cant wait 3 months!!

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ur supposed to file where u physically worked (PA) but since ur company paid FL taxes its gonna be complicated. my buddy had similar issue took like 8 weeks to sort out. just keep calling

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8 weeks?? I can't wait that long! Did your buddy do anything to speed up the process? I've already been waiting a month.

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I had a similar situation trying to reach both FL DEO and another state's unemployment office. After weeks of failed attempts, I tried Claimyr (claimyr.com) and they actually got me connected to a DEO agent within 45 minutes when I couldn't get through for weeks on my own. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj In interstate claims, you need to talk to actual agents who can check the status of wage transfers between states. The automated systems and online portals don't handle these special cases well. Once I got through to a real person, they were able to check what was happening with my wage information and actually push things forward.

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Thanks for sharing this! I've been trying to get through to someone at DEO for days with no luck. Did they actually help resolve your issue or just get you connected?

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They just got me connected to an actual DEO agent, but that's what I needed. The agent was able to see that my wage information hadn't been properly transferred and initiated the request again. Having someone look at your specific case is crucial for interstate claims.

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To answer your question about timeframes - interstate claims typically take 4-8 weeks to process, sometimes longer if there are complications. It's not ideal, but it is normal for these cases to take longer than standard claims. You mentioned you're facing financial hardship while waiting. Make sure to look into emergency assistance programs in your area. Many counties have emergency rental assistance, utility payment help, and food banks that can help bridge the gap while you're waiting for unemployment benefits. When your claim is eventually processed, you should receive all backpay from your initial filing date.

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Thank you for the suggestion about emergency assistance. I'll definitely look into that. Do you know if interstate claims are typically approved once they get the wage information, or do they get denied more often than regular claims?

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im dealing w/ this right now too! so frustrating!! PA keeps telling me to wait but its been 6 weeks already. i finally got through to someone yesterday who said my FL wage info never came through and they had to request it again. now im back to waiting again 😭

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THIS IS WHAT THEY DO!! They'll claim they're 'waiting' when actually they never properly requested the information or it got lost. You have to KEEP CALLING or they'll let your claim sit forever!!!

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One more important tip: call Florida DEO directly and ask if they've received a wage request from Pennsylvania for your claim. If they say yes, ask when they responded. If they say no, you'll know Pennsylvania hasn't properly initiated the request. Also, check if your former Florida employer has received any verification requests about your employment. Sometimes employers delay responding to these requests, which holds up the entire process. You might want to contact your former employer's HR department to make sure they've responded to any unemployment verification requests.

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This is great advice! I hadn't thought about contacting my former employer. I'll reach out to HR tomorrow to see if they've received any verification requests. If I do end up getting benefits eventually, will I receive backpay for all these weeks I've been waiting?

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Yes, you should receive backpay from your initial filing date if your claim is approved. Just make sure you're completing all your weekly certifications while you wait, even though you're not receiving payments yet. Missing those weekly claims can complicate your backpay situation. Regarding approval rates for interstate claims - they're not necessarily denied more often, but they do face more administrative hurdles. The key factors are still the same: did you lose your job through no fault of your own, do you have sufficient work history/earnings, and are you able and available for work. The interstate aspect mainly affects processing time, not eligibility criteria.

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That's reassuring. I've been diligently filing my weekly certifications even though nothing is happening with my claim. I'll keep doing that while trying to get actual humans on the phone at both agencies. Thanks everyone for the advice - at least I know I'm not alone in this interstate unemployment mess!

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Just wanted to say hang in there! My interstate claim between Florida and another state took 7 weeks to process last year, but I did eventually get all my backpay. The waiting is horrible but keep pushing and documenting everything.

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Thank you for the encouragement! It helps knowing others have successfully navigated this process, even if it took longer than expected.

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One more thing - check if PA has an unemployment office you can visit IN PERSON. I finally resolved my interstate claim when I went in person and refused to leave until someone helped me. Phone calls and online messages get ignored but when you're sitting in their office they sometimes magically find solutions!!

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this is smart. gonna try this next week if my claim still hasnt moved forward

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I'm going through something similar right now! I'm a remote worker from Texas for a Florida company and just filed my claim last week. After reading all these experiences, I'm already dreading the wait. One thing I learned from my research is that you should also document every single phone call you make - date, time, who you spoke with, and what they told you. I started a spreadsheet because I have a feeling I'll be making A LOT of calls based on everyone's experiences here. Also, has anyone tried reaching out to their state representatives or senators for help? I've heard sometimes their offices can push government agencies to respond faster when constituents are facing hardship. Might be worth a shot if you've been waiting over a month with no progress. Stay strong - it sounds like most people eventually get their benefits, it just takes way longer than it should for interstate claims!

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I'm dealing with the exact same situation right now - remote worker from North Carolina for a Florida company. Filed my claim with NC unemployment 3 weeks ago and it's been radio silence ever since. Reading through all these comments is both terrifying and reassuring at the same time! A few things I've learned from my own research that might help: - Make sure you have copies of all your tax documents showing FL employment taxes were paid - Keep detailed records of every interaction with both state agencies - Don't rely solely on online portals - they often don't show the full picture for interstate claims I'm going to try that Claimyr service mentioned earlier since I literally cannot get through to anyone at NC unemployment. Has anyone else had success with similar callback services for interstate claims specifically? Also planning to contact my former employer's HR department tomorrow to make sure they're responding promptly to any verification requests. It's ridiculous that we have to manage this process ourselves when it should be automatic between the states! Hang in there everyone - sounds like persistence is key even though the system is completely broken for remote workers.

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I'm in the exact same boat! Remote worker from Oregon for a Florida company, just filed with Oregon unemployment last week. This thread has been incredibly helpful but also terrifying - I can't believe how broken the system is for remote workers. I'm definitely going to start that spreadsheet tracking idea right away and contact my former employer's HR to make sure they're on top of any verification requests. The fact that we have to manage this coordination ourselves is absolutely ridiculous. @Keisha Williams let me know how the Claimyr service works out for you! I m'considering trying it too since getting through to Oregon unemployment has been impossible so far. At least we know from everyone s'experiences here that persistence eventually pays off, even if it takes months longer than it should. Thanks to everyone who shared their stories - at least we re'not going through this nightmare alone!

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I'm currently going through this exact same situation! Remote worker from California for a Florida company, filed with CA unemployment 5 weeks ago and it's been a complete mess. Reading everyone's experiences here is both helpful and terrifying. What I've learned so far: - CA unemployment told me they requested wage info from Florida 3 weeks ago, but when I called FL DEO yesterday they said they never received any request - My former employer's payroll department confirmed they paid all UI taxes to Florida, not California - I've been filing my weekly certifications but haven't received a penny yet Based on everyone's advice here, I'm going to: 1. Start calling BOTH states daily until I get real humans who can track the wage request 2. Contact my former employer's HR to make sure they respond quickly to any verification requests 3. Document everything in a spreadsheet like @Oliver Schulz suggested 4. Look into that Claimyr service if I can't get through on my own The most frustrating part is that this should be a routine process between states, but instead we're stuck managing it ourselves while our bills pile up. At least knowing that others have eventually gotten their backpay gives me some hope! Has anyone had success getting their state's unemployment office to put a rush on the interstate wage request? I'm wondering if there's specific language I should use when I call.

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This is exactly what happened to me! The states weren't actually communicating even though they claimed they were. When you call, specifically ask them to "initiate a new wage verification request" and ask for a reference number or tracking ID for that request. Then call Florida DEO with that reference number to confirm they received it. Also ask both states for the name and direct phone number of the person handling interstate claims - sometimes you can bypass the general queue and talk directly to someone who understands these cases. Don't let them brush you off with "we're still processing" - demand specifics about what step your claim is actually on. The spreadsheet tracking is essential! I wish I had started that from day one instead of trying to remember all the different things different agents told me. Stay persistent - 5 weeks feels like forever but you're not even at the worst part yet. Most of us here waited 8-10 weeks before getting resolution.

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I'm dealing with this nightmare right now too! Remote worker from Virginia for a Florida company, been waiting 6 weeks since filing with VA unemployment. This thread has been incredibly eye-opening - I had no idea interstate claims were this broken. What's really helped me so far based on everyone's advice: - Started that spreadsheet to track every call (wish I'd done this from day one!) - Found out my former employer never responded to the initial verification request - they didn't even know they were supposed to - VA unemployment claimed they sent wage request to Florida 4 weeks ago, but FL DEO has no record of receiving it I'm going to try the Claimyr service tomorrow since I literally cannot get through to either state's phone lines. It's insane that we have to pay a third party service just to talk to our own government agencies! For anyone else going through this - don't trust what the online portals say about "processing." Call and demand specifics about what step your claim is actually on. The automated systems have no clue how to handle interstate situations. Thanks to everyone sharing their experiences here. At least we know we're not alone in this bureaucratic hellscape and that persistence eventually pays off (literally)!

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Just wanted to jump in as someone who's completely new to this situation - I'm a remote worker from Ohio for a Florida company and just lost my job yesterday. Reading through this entire thread has been both incredibly helpful and absolutely terrifying! I was about to file with Ohio unemployment tomorrow but now I'm wondering if I should prepare for a 2-3 month nightmare based on everyone's experiences here. Should I start that documentation spreadsheet from day one? And is there anything I can do proactively with my former employer's HR to make sure they're ready to respond quickly to verification requests? @Paolo Longo let me know how the Claimyr service works out! I m'already bookmarking it just in case. It s'crazy that we might need to pay for a service to access our own government benefits, but if it works it might be worth it to avoid months of waiting. Thanks to everyone for sharing your stories - this thread should honestly be required reading for any remote worker who might need unemployment benefits!

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@Arjun Kurti - Yes, absolutely start the documentation spreadsheet from day one! I wish I had done that instead of trying to reconstruct everything weeks later. Include columns for date, time, state called, person s'name if (they give it ,)what they told you, and any reference numbers they mention. For your former employer s'HR, I d'recommend reaching out to them proactively to let them know you re'filing for unemployment and ask them to respond quickly to any verification requests they receive. Some companies have dedicated processes for this, while others are completely unprepared and cause delays. Also make sure you have copies of your most recent pay stubs and tax documents showing Florida employment taxes were paid - you ll'likely need to reference these when talking to both states. The process is definitely broken, but knowing what to expect and being prepared can help you navigate it more effectively. Good luck, and I hope your interstate claim goes smoother than the rest of ours have!

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I'm dealing with this exact same interstate nightmare right now! Remote worker from Colorado for a Florida company, been waiting 8 weeks since filing with Colorado unemployment and getting absolutely nowhere. What's really helped me after reading through this entire thread: - Finally got through to FL DEO yesterday using that Claimyr service someone mentioned - turns out Colorado never actually sent any wage verification request despite telling me they did 6 weeks ago! - My former employer's payroll department had been waiting for verification requests that never came - Started calling both states daily with specific questions about case numbers and reference IDs like others suggested The breakthrough came when I got both states on a three-way call (took me 47 attempts to coordinate this) and we discovered the wage request was sitting in Colorado's "pending interstate queue" with no one assigned to process it. The agent was able to send it while we were all on the phone together. For anyone just starting this process - don't trust ANYTHING either state tells you about "processing" or "waiting for information." Demand specifics, get reference numbers, and verify everything with both states. The system is completely broken but persistence does eventually pay off. I should finally get my first payment next week after 8 weeks of hell, but at least I'll get all the backpay. Thanks to everyone who shared their experiences here - this thread literally saved my sanity and gave me the roadmap to finally get results!

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Wow, getting both states on a three-way call is genius! I never would have thought of that but it makes perfect sense - forces them to actually communicate instead of just claiming they are. The fact that your wage request was just sitting in a "pending interstate queue" with no one assigned is exactly the kind of bureaucratic nightmare everyone's describing here. I'm definitely going to try the Claimyr service based on your success and others' recommendations. If it can actually get me connected to real humans at both agencies, it'll be worth every penny to avoid more weeks of this waiting game. Congratulations on finally getting movement after 8 weeks! Knowing you'll get all that backpay must be such a relief. Thanks for sharing the three-way call strategy - that's brilliant and I'm going to attempt it once I can actually get through to both states.

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I'm currently dealing with this exact same situation as a remote worker from Arizona for a Florida company! Filed with Arizona unemployment 3 weeks ago and this thread has been absolutely eye-opening about what I'm actually facing. Based on everyone's experiences here, I realize I need to stop passively waiting and start being aggressive about managing this process myself. Arizona unemployment just keeps telling me to "wait for processing" but clearly that means nothing is actually happening behind the scenes. Starting tomorrow I'm going to: - Call FL DEO directly to verify if they've actually received any wage verification request from Arizona - Get my former employer's payroll department involved proactively to make sure they're ready for verification requests - Start that documentation spreadsheet everyone's mentioned (wish I'd started this 3 weeks ago!) - Try that Claimyr service if I can't get through to actual humans The three-way call strategy that @Zadie Patel mentioned is brilliant - I never would have thought to coordinate both states on the same call to force them to actually communicate instead of just claiming they are. This thread should honestly be required reading for any remote worker. The fact that we have to become our own case managers for what should be a routine government process is absolutely insane, but at least now I know what I'm up against. Thanks to everyone for sharing their experiences and strategies!

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You're absolutely doing the right thing by being proactive after just 3 weeks instead of waiting months like some of us did! I'm also dealing with an interstate claim (remote worker from Nevada for a FL company) and just filed last week after reading through this entire thread. One thing I'd add to your strategy - when you call FL DEO, ask them specifically about their "Interstate Benefits Unit" or "Out-of-State Claims Department." I discovered they have a separate division that handles these cases and the regular unemployment agents often don't have access to see interstate requests. Getting transferred to the right department can save you from getting incorrect information about whether requests were actually received. Also, I've started calling both states first thing in the morning (like 8 AM when they open) since the wait times seem shorter then. By afternoon the phone lines are completely jammed. The documentation spreadsheet is crucial - I wish everyone who shared their stories here had mentioned that from the beginning! I'm tracking every call, every person I speak with, every reference number, and every promise made. It's already helping me catch inconsistencies in what different agents tell me. Good luck with your claim - sounds like you're way ahead of where most of us were at the 3 week mark!

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