Out-of-state remote worker for FL company - DEO claim confusion and delays
I'm completely lost in this interstate unemployment nightmare! I worked remotely from Pennsylvania for a Florida company for the past 3 years. All my employment taxes were paid to Florida. I lost my job last month and filed for unemployment with Pennsylvania (since that's where I physically live), but it's been almost a month with ZERO progress or updates on my claim. PA unemployment seems confused about how to handle my situation since my employer paid taxes to Florida. I've called both PA and FL DEO multiple times but keep getting different answers. Has anyone dealt with interstate remote work unemployment claims? Should I withdraw my PA claim and file with Florida DEO instead? My savings are almost gone and I'm desperate for help!
39 comments


Zoe Papanikolaou
This is a common issue with remote workers crossing state lines. Generally, you should file in the state where you physically performed the work (Pennsylvania in your case), even if your employer paid taxes to Florida. However, since your employer paid UI taxes to Florida, the states need to coordinate. This is called a 'combined wage claim' or sometimes an 'interstate claim'. PA should be processing your claim but they'll need to get wage information from Florida DEO. This takes longer than regular claims because the states have to communicate with each other. Have you received any communication from PA about a 'wage investigation' or 'interstate claim'?
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Andre Dupont
•Thanks for explaining! They did mention something about a 'wage investigation' in my online portal but didn't explain what that meant. How long does this interstate process usually take? It's already been 4 weeks and I'm getting really nervous...
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Jamal Wilson
I went through this exact situation last year (but reversed - FL resident working for PA company). The key is making sure both states are communicating. You need to call PA unemployment and specifically ask them to check the status of your 'combined wage claim' or 'interstate claim' with Florida. Ask them if they've received the wage information from Florida yet. If not, they should be able to tell you when they requested it. In my case, the wage information got lost between states and I had to make about 20 calls before finding someone who actually followed up. Don't take 'we're still processing' as an answer - ask specifically about the Florida wage verification.
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Andre Dupont
•This is really helpful info! Did you have to contact Florida DEO directly too or just Pennsylvania? I've been trying to call PA unemployment every day but can barely get through. The one time I did, they just told me to keep waiting.
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Mei Lin
The system is COMPLETELY BROKEN for remote workers!! I waited 3 MONTHS for my interstate claim between Florida and Georgia last year. Georgia blamed Florida, Florida blamed Georgia, and meanwhile I couldn't pay my rent!!! The states DON'T COMMUNICATE properly and your claim will just sit there forever unless you hound them daily. They lost my wage information TWICE and I had to have my former employer send it directly. DOCUMENT EVERYTHING and call BOTH STATES even if they tell you not to!!!
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Liam Fitzgerald
•omg this is my nightmare. i cant wait 3 months!!
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GalacticGuru
ur supposed to file where u physically worked (PA) but since ur company paid FL taxes its gonna be complicated. my buddy had similar issue took like 8 weeks to sort out. just keep calling
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Andre Dupont
•8 weeks?? I can't wait that long! Did your buddy do anything to speed up the process? I've already been waiting a month.
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Amara Nnamani
I had a similar situation trying to reach both FL DEO and another state's unemployment office. After weeks of failed attempts, I tried Claimyr (claimyr.com) and they actually got me connected to a DEO agent within 45 minutes when I couldn't get through for weeks on my own. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj In interstate claims, you need to talk to actual agents who can check the status of wage transfers between states. The automated systems and online portals don't handle these special cases well. Once I got through to a real person, they were able to check what was happening with my wage information and actually push things forward.
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Giovanni Mancini
•Thanks for sharing this! I've been trying to get through to someone at DEO for days with no luck. Did they actually help resolve your issue or just get you connected?
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Amara Nnamani
•They just got me connected to an actual DEO agent, but that's what I needed. The agent was able to see that my wage information hadn't been properly transferred and initiated the request again. Having someone look at your specific case is crucial for interstate claims.
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Zoe Papanikolaou
To answer your question about timeframes - interstate claims typically take 4-8 weeks to process, sometimes longer if there are complications. It's not ideal, but it is normal for these cases to take longer than standard claims. You mentioned you're facing financial hardship while waiting. Make sure to look into emergency assistance programs in your area. Many counties have emergency rental assistance, utility payment help, and food banks that can help bridge the gap while you're waiting for unemployment benefits. When your claim is eventually processed, you should receive all backpay from your initial filing date.
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Andre Dupont
•Thank you for the suggestion about emergency assistance. I'll definitely look into that. Do you know if interstate claims are typically approved once they get the wage information, or do they get denied more often than regular claims?
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Liam Fitzgerald
im dealing w/ this right now too! so frustrating!! PA keeps telling me to wait but its been 6 weeks already. i finally got through to someone yesterday who said my FL wage info never came through and they had to request it again. now im back to waiting again ðŸ˜
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Mei Lin
•THIS IS WHAT THEY DO!! They'll claim they're 'waiting' when actually they never properly requested the information or it got lost. You have to KEEP CALLING or they'll let your claim sit forever!!!
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Jamal Wilson
One more important tip: call Florida DEO directly and ask if they've received a wage request from Pennsylvania for your claim. If they say yes, ask when they responded. If they say no, you'll know Pennsylvania hasn't properly initiated the request. Also, check if your former Florida employer has received any verification requests about your employment. Sometimes employers delay responding to these requests, which holds up the entire process. You might want to contact your former employer's HR department to make sure they've responded to any unemployment verification requests.
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Andre Dupont
•This is great advice! I hadn't thought about contacting my former employer. I'll reach out to HR tomorrow to see if they've received any verification requests. If I do end up getting benefits eventually, will I receive backpay for all these weeks I've been waiting?
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Zoe Papanikolaou
Yes, you should receive backpay from your initial filing date if your claim is approved. Just make sure you're completing all your weekly certifications while you wait, even though you're not receiving payments yet. Missing those weekly claims can complicate your backpay situation. Regarding approval rates for interstate claims - they're not necessarily denied more often, but they do face more administrative hurdles. The key factors are still the same: did you lose your job through no fault of your own, do you have sufficient work history/earnings, and are you able and available for work. The interstate aspect mainly affects processing time, not eligibility criteria.
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Andre Dupont
•That's reassuring. I've been diligently filing my weekly certifications even though nothing is happening with my claim. I'll keep doing that while trying to get actual humans on the phone at both agencies. Thanks everyone for the advice - at least I know I'm not alone in this interstate unemployment mess!
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Giovanni Mancini
Just wanted to say hang in there! My interstate claim between Florida and another state took 7 weeks to process last year, but I did eventually get all my backpay. The waiting is horrible but keep pushing and documenting everything.
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Andre Dupont
•Thank you for the encouragement! It helps knowing others have successfully navigated this process, even if it took longer than expected.
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Mei Lin
One more thing - check if PA has an unemployment office you can visit IN PERSON. I finally resolved my interstate claim when I went in person and refused to leave until someone helped me. Phone calls and online messages get ignored but when you're sitting in their office they sometimes magically find solutions!!
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Liam Fitzgerald
•this is smart. gonna try this next week if my claim still hasnt moved forward
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Oliver Schulz
I'm going through something similar right now! I'm a remote worker from Texas for a Florida company and just filed my claim last week. After reading all these experiences, I'm already dreading the wait. One thing I learned from my research is that you should also document every single phone call you make - date, time, who you spoke with, and what they told you. I started a spreadsheet because I have a feeling I'll be making A LOT of calls based on everyone's experiences here. Also, has anyone tried reaching out to their state representatives or senators for help? I've heard sometimes their offices can push government agencies to respond faster when constituents are facing hardship. Might be worth a shot if you've been waiting over a month with no progress. Stay strong - it sounds like most people eventually get their benefits, it just takes way longer than it should for interstate claims!
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Paolo Rizzo
•Great idea about documenting everything! I wish I had started doing that from day one. I've been keeping notes but a spreadsheet sounds much more organized. And yes, I've actually been thinking about contacting my representative's office - at this point I'm willing to try anything to get some movement on my claim. Thanks for the encouragement and good luck with your claim! Hopefully yours moves faster than mine has.
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Keisha Williams
I'm dealing with the exact same situation right now - remote worker from North Carolina for a Florida company. Filed my claim with NC unemployment 3 weeks ago and it's been radio silence ever since. Reading through all these comments is both terrifying and reassuring at the same time! A few things I've learned from my own research that might help: - Make sure you have copies of all your tax documents showing FL employment taxes were paid - Keep detailed records of every interaction with both state agencies - Don't rely solely on online portals - they often don't show the full picture for interstate claims I'm going to try that Claimyr service mentioned earlier since I literally cannot get through to anyone at NC unemployment. Has anyone else had success with similar callback services for interstate claims specifically? Also planning to contact my former employer's HR department tomorrow to make sure they're responding promptly to any verification requests. It's ridiculous that we have to manage this process ourselves when it should be automatic between the states! Hang in there everyone - sounds like persistence is key even though the system is completely broken for remote workers.
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Landon Flounder
•I'm in the exact same boat! Remote worker from Oregon for a Florida company, just filed with Oregon unemployment last week. This thread has been incredibly helpful but also terrifying - I can't believe how broken the system is for remote workers. I'm definitely going to start that spreadsheet tracking idea right away and contact my former employer's HR to make sure they're on top of any verification requests. The fact that we have to manage this coordination ourselves is absolutely ridiculous. @Keisha Williams let me know how the Claimyr service works out for you! I m'considering trying it too since getting through to Oregon unemployment has been impossible so far. At least we know from everyone s'experiences here that persistence eventually pays off, even if it takes months longer than it should. Thanks to everyone who shared their stories - at least we re'not going through this nightmare alone!
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Statiia Aarssizan
As someone who went through this exact nightmare last year (remote worker from Michigan for a Florida company), I feel your pain! The interstate process is absolutely broken and takes forever, but you WILL eventually get your benefits and backpay. Here's what finally worked for me after 9 weeks of hell: 1. Called BOTH states every single day until I got through to actual humans who could see my case 2. Got my former employer's HR department involved - turns out they never responded to the initial verification request 3. Filed a complaint with my state's unemployment ombudsman office when nothing moved for 2 months The key breakthrough was when a Michigan agent finally told me that Florida had never actually sent my wage information, even though Florida claimed they had. The agent initiated a new request while I was on the phone and marked it as urgent. Got my first payment 2 weeks later. Don't give up and don't stop calling! Document everything and be prepared to escalate to supervisors. The system is designed to make you give up, but if you persist you'll get your benefits. I ended up getting over $8,000 in backpay once everything was sorted out. Also check if your state has an unemployment advocacy organization - mine had volunteers who knew exactly how to navigate these interstate nightmares and they helped me figure out which offices to call and what questions to ask.
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Sofia Martinez
•This is incredibly helpful - thank you so much for sharing your detailed experience! I'm especially interested in the unemployment ombudsman office you mentioned. I had no idea that was even an option. Do you remember how you found yours or what it was called exactly? The fact that your wage information was never actually sent despite Florida claiming it was is exactly what I'm afraid is happening with my case. I'm definitely going to start calling both PA and FL every day like you did, and I'll make sure to get my former employer's HR involved ASAP. 9 weeks sounds awful but knowing you got $8,000 in backpay gives me hope that all this waiting will eventually be worth it. I'm going to look into unemployment advocacy organizations in my area too - that sounds like it could be a game changer. Thanks again for taking the time to share what actually worked for you!
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CosmicCaptain
I'm currently going through this exact same situation! Remote worker from California for a Florida company, filed with CA unemployment 5 weeks ago and it's been a complete mess. Reading everyone's experiences here is both helpful and terrifying. What I've learned so far: - CA unemployment told me they requested wage info from Florida 3 weeks ago, but when I called FL DEO yesterday they said they never received any request - My former employer's payroll department confirmed they paid all UI taxes to Florida, not California - I've been filing my weekly certifications but haven't received a penny yet Based on everyone's advice here, I'm going to: 1. Start calling BOTH states daily until I get real humans who can track the wage request 2. Contact my former employer's HR to make sure they respond quickly to any verification requests 3. Document everything in a spreadsheet like @Oliver Schulz suggested 4. Look into that Claimyr service if I can't get through on my own The most frustrating part is that this should be a routine process between states, but instead we're stuck managing it ourselves while our bills pile up. At least knowing that others have eventually gotten their backpay gives me some hope! Has anyone had success getting their state's unemployment office to put a rush on the interstate wage request? I'm wondering if there's specific language I should use when I call.
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Tate Jensen
•This is exactly what happened to me! The states weren't actually communicating even though they claimed they were. When you call, specifically ask them to "initiate a new wage verification request" and ask for a reference number or tracking ID for that request. Then call Florida DEO with that reference number to confirm they received it. Also ask both states for the name and direct phone number of the person handling interstate claims - sometimes you can bypass the general queue and talk directly to someone who understands these cases. Don't let them brush you off with "we're still processing" - demand specifics about what step your claim is actually on. The spreadsheet tracking is essential! I wish I had started that from day one instead of trying to remember all the different things different agents told me. Stay persistent - 5 weeks feels like forever but you're not even at the worst part yet. Most of us here waited 8-10 weeks before getting resolution.
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Paolo Longo
I'm dealing with this nightmare right now too! Remote worker from Virginia for a Florida company, been waiting 6 weeks since filing with VA unemployment. This thread has been incredibly eye-opening - I had no idea interstate claims were this broken. What's really helped me so far based on everyone's advice: - Started that spreadsheet to track every call (wish I'd done this from day one!) - Found out my former employer never responded to the initial verification request - they didn't even know they were supposed to - VA unemployment claimed they sent wage request to Florida 4 weeks ago, but FL DEO has no record of receiving it I'm going to try the Claimyr service tomorrow since I literally cannot get through to either state's phone lines. It's insane that we have to pay a third party service just to talk to our own government agencies! For anyone else going through this - don't trust what the online portals say about "processing." Call and demand specifics about what step your claim is actually on. The automated systems have no clue how to handle interstate situations. Thanks to everyone sharing their experiences here. At least we know we're not alone in this bureaucratic hellscape and that persistence eventually pays off (literally)!
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Arjun Kurti
•Just wanted to jump in as someone who's completely new to this situation - I'm a remote worker from Ohio for a Florida company and just lost my job yesterday. Reading through this entire thread has been both incredibly helpful and absolutely terrifying! I was about to file with Ohio unemployment tomorrow but now I'm wondering if I should prepare for a 2-3 month nightmare based on everyone's experiences here. Should I start that documentation spreadsheet from day one? And is there anything I can do proactively with my former employer's HR to make sure they're ready to respond quickly to verification requests? @Paolo Longo let me know how the Claimyr service works out! I m'already bookmarking it just in case. It s'crazy that we might need to pay for a service to access our own government benefits, but if it works it might be worth it to avoid months of waiting. Thanks to everyone for sharing your stories - this thread should honestly be required reading for any remote worker who might need unemployment benefits!
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Mei Zhang
As someone who just went through this exact situation (remote worker from Texas for FL company), I can confirm this interstate nightmare is real! Just got my first payment last week after 11 weeks of pure hell. Here's what finally broke through for me: - Called both TX and FL unemployment offices literally every day for 3 weeks straight - Found out FL had my wage info sitting in a "pending review" queue for over a month with no one looking at it - Had to get my state representative's office involved to finally get movement The key was getting specific case numbers and reference IDs from both states, then cross-referencing them when I called. Half the time the states were looking at completely different cases or had no record of requests the other state claimed to have sent. @Andre Dupont - definitely start calling FL DEO directly too, not just PA. Ask them specifically if they have a "wage verification request" for your Social Security number and get the exact date it was received. If they say no, then PA never actually sent the request despite what they're telling you. Also, contact your former employer's payroll department (not just HR) and ask them to proactively send your wage and tax information to both states. Sometimes this can bypass the broken interstate communication entirely. Document everything and don't give up! The backpay when it finally comes through makes all the stress worth it, but the system is absolutely designed to make you quit trying.
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Nia Harris
•Wow, 11 weeks is insane but congratulations on finally getting through! Your advice about getting specific case numbers and reference IDs is brilliant - I never thought about cross-referencing between the states to make sure they're actually talking about the same case. I'm definitely going to call FL DEO directly today to ask about that wage verification request. If PA hasn't actually sent it after telling me they have, I'm going to lose my mind! But at least then I'll know what the real holdup is. The idea about contacting payroll directly instead of just HR is really smart too. I'll reach out to them this afternoon to see if they can proactively send my information to both states. Anything to bypass this broken interstate system! Thanks for sharing what actually worked for you - knowing that the backpay eventually comes through helps keep me motivated to keep fighting this bureaucratic nightmare.
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Kaitlyn Otto
I'm going through this exact same nightmare right now! Remote worker from New Jersey for a Florida company, filed with NJ unemployment 7 weeks ago and it's been complete radio silence. Reading through everyone's experiences here is both reassuring and absolutely terrifying. What I've discovered so far that might help others: - NJ unemployment told me 3 weeks ago they were "waiting for wage information from Florida" but when I finally got through to FL DEO yesterday, they had no record of any request - My former employer's HR department had no idea they were supposed to respond to verification requests - they never got anything - The NJ online portal still just says "claim under review" with no useful details Based on all the advice in this thread, I'm starting today with: 1. Daily calls to BOTH states until I get humans who can give me specific case numbers and reference IDs 2. Having my former employer proactively send wage/tax info to both states to bypass the broken communication 3. Starting that documentation spreadsheet (wish I'd done this 7 weeks ago!) 4. Looking into my state representative's office if nothing moves in the next week The most frustrating part is realizing I've probably been waiting all this time for wage information that was never actually requested! At least knowing others have eventually gotten their backpay (even after 11+ weeks) gives me hope to keep fighting this broken system. Thanks to everyone sharing their stories - this thread is incredibly valuable for anyone dealing with interstate unemployment claims!
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Christian Bierman
•I'm just starting this process myself (remote worker from Washington for a FL company, filing with WA unemployment tomorrow) and this thread has been absolutely invaluable! Reading everyone's experiences is definitely scary but at least I know what to expect and can be proactive from day one. Based on all the advice here, I'm going to: - Start that documentation spreadsheet immediately - Contact my former employer's payroll department right after filing to make sure they're prepared for verification requests - Not trust anything the online portal says and demand specific details when I call - Be prepared to call BOTH states daily if needed @Kaitlyn Otto your timeline sounds unfortunately typical based on what everyone s'shared. The fact that FL DEO had no record of NJ s'supposed request after 7 weeks is exactly the kind of breakdown everyone s'describing. Definitely try having your employer send the info directly to both states - seems like that s'helped some people bypass the broken interstate communication. Thanks to everyone for sharing your experiences! This thread should honestly be stickied for all remote workers. The system is clearly broken but at least we have a roadmap for fighting through it.
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Olivia Evans
I'm currently going through this exact same situation! Remote worker from Illinois for a Florida company, just filed with IL unemployment 2 weeks ago. This entire thread has been incredibly helpful - I had no idea interstate claims were this complicated and broken. After reading everyone's experiences, I'm realizing I need to be much more proactive. IL unemployment just told me to "wait for processing" but based on what everyone's shared here, that probably means nothing is actually happening behind the scenes. Starting tomorrow I'm going to: - Call FL DEO directly to see if they've received any wage verification request from Illinois - Contact my former employer's payroll department to make sure they're ready to respond quickly to any requests - Start that documentation spreadsheet that several people mentioned - Stop trusting the online portal and demand specifics when I call The most eye-opening thing from this thread is realizing that the states often aren't actually communicating even when they claim they are. It sounds like we basically have to manage the coordination ourselves, which is absolutely ridiculous for a government system. Thanks to everyone for sharing their stories and advice! At least knowing that persistence eventually pays off (even if it takes 2-3 months) gives me hope. I'm bookmarking this thread to refer back to as I navigate this nightmare. For anyone just starting this process - definitely read through all these comments and be prepared to become your own case manager!
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Diego Vargas
•You're absolutely right about needing to be proactive from the start! I wish I had found this thread when I first filed instead of just trusting the "wait for processing" response. One thing I'd add based on my experience - when you call FL DEO, don't just ask if they received a request. Ask them to search by your SSN, your former employer's name, AND your former employer's Florida unemployment tax ID number. Sometimes the requests get filed under different identifiers and the first search doesn't find them. Also, if your former employer has multiple locations or subsidiaries, make sure the payroll department knows to specify the exact entity that employed you. I found out my wage request got delayed because there was confusion about which subsidiary actually paid my wages to Florida. Good luck with your claim! The fact that you're being proactive from week 2 instead of week 7 like some of us puts you way ahead of the game. Keep detailed notes and don't let either state brush you off with vague responses!
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