Received unexpected 1099-G from CA FTB - No refund or benefits received. Identity theft?

Ugh, that sucks. I had a similar issue last year. First thing you should do is check your IRS tax transcript. It might show some transaction codes that could explain whats going on.

This happened to me too! Turns out someone had filed for unemployment using my info. Definitely contact the FTB ASAP and file a dispute. Also, freeze your credit reports just to be safe.

I found a way to actually get someone on the phone at the FTB. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/XbqD8mexcoQ

Here's what you need to do: 1. Don't panic! This is more common than you think. 2. Contact the CA FTB immediately. Use their online dispute form or call them directly. 3. Check your credit reports for any suspicious activity. 4. File an identity theft report with the FTC at IdentityTheft.gov 5. Consider placing a fraud alert on your credit reports. 6. Keep detailed records of all communications and actions taken. 7. If it turns out to be an error on their end, request a corrected 1099-G. 8. If identity theft is confirmed, file a police report. Remember, you're not responsible for taxes on income you didn't receive. Stay persistent and document everything!

lol welcome to the club 🤡 the CA FTB is a mess rn. took me 6 months to sort out a similar issue last year. good luck!

Has anyone else noticed an increase in these kinds of issues lately? Feels like the system is really struggling to keep up with everything post-pandemic.

Quick question - did you move recently or change jobs? Sometimes these issues can be caused by miscommunication between employers, states, or government agencies.

Pro tip: When you call the FTB, ask for a 'trace' on the reported payment. They can usually tell you when and how the payment was supposedly made, which can help identify if it's an error or fraud.

This happened to my neighbor and it turned out someone had intercepted her mail and redirected her tax refund. Make sure to check with USPS that there haven't been any unauthorized changes to your mailing address!