What is unemployment and how does California EDD unemployment work?
I just got laid off from my warehouse job last week and I'm honestly embarrassed to admit this but I have no idea what unemployment actually is or how the whole thing works. My coworker kept saying 'just file with EDD' but I don't even know what that means. Like is unemployment just free money the government gives you? Do you have to pay it back? How long does it last? I've never had to deal with this before and I'm completely lost. I tried Googling but everything I found was either way too technical or just kept sending me to the California EDD website which I don't understand either. Can someone please explain what unemployment actually is in plain English?
71 comments

Joshua Hellan
No need to be embarrassed, most people don't learn about this stuff until they actually need it! Unemployment insurance (UI) is basically a program where you receive temporary payments to help cover your expenses while you're looking for a new job. In California, it's run by the Employment Development Department, which everyone just calls EDD. When you work, your employer pays into the UI fund on your behalf, so when you lose your job through no fault of your own (like a layoff), you're essentially drawing from a pool of money that was set aside for exactly this situation. You don't pay it back as long as you follow the rules. The weekly benefit amount is based on how much you earned at your last job, and you can receive payments for up to 26 weeks in California. The key things to know right away are: you have to file a claim, certify every two weeks that you're still unemployed, and actively look for work while receiving benefits.
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Olivia Kay
AuthorOh wow okay so my employer was paying into this whole time and I didn't even know? That actually makes me feel a lot better about filing. So I just go to the EDD website to start?
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Jibriel Kohn
yeah basically its like insurance for your job, same concept as car insurance except your boss pays the premiums not you
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Edison Estevez
To add to this - the weekly benefit amount in California ranges from around $40 to $450 per week depending on your past earnings. You'll want to file as soon as possible because there's typically a one-week unpaid waiting period before benefits start, and any delay in filing just means money you're leaving on the table.
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Emily Nguyen-Smith
Welcome to the club nobody wants to be in lol. So the basics: unemployment is NOT free money, it's an insurance program you qualified for through working. California EDD administers the program here. To get benefits you need to meet eligibility requirements - mainly that you were laid off (not fired for misconduct or quit voluntarily), you earned enough wages in what they call a 'base period' (roughly the past 12-18 months of work), and you're actively searching for new work. The process goes: file a claim online at edd.ca.gov, wait for EDD to process it (this can take a few weeks), then certify for benefits every two weeks by answering questions about whether you worked, earned money, or were available for work. As long as everything checks out you get your payment via direct deposit or an EDD debit card.
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Olivia Kay
AuthorWhat does 'base period' mean exactly? I've only been at this warehouse job for about 8 months, does that count?
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Joshua Hellan
The base period is typically the first four of the last five completed calendar quarters before you filed your claim. 8 months of work should definitely be enough to establish eligibility as long as you earned above the minimum threshold. California also has an alternate base period option if you don't qualify under the standard calculation, which looks at your most recent four quarters instead.
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James Johnson
edd took like 6 weeks to even look at my claim when i filed last year so def file asap like they said
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Sophia Rodriguez
I was in your exact shoes two years ago, had never filed for unemployment in my life and had no clue where to start. One thing nobody told me upfront that I wish I'd known: the CALLING part is genuinely awful. Like if you have any questions or issues with your claim, getting an actual human on the phone at EDD is incredibly difficult. I spent days redialing and never got through. A friend ended up telling me about a service called Claimyr (claimyr.com) that basically holds your place in the EDD phone queue and calls you back when an agent is available. There's a video showing how it works at https://youtu.be/JmuwXR7HA10. I was skeptical but it actually worked and I finally got someone on the phone who sorted out a question about my eligibility. Just flagging this early because it saved me so much stress when I actually needed to talk to someone at EDD.
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Olivia Kay
AuthorGood to know about the phone situation in advance, I'll definitely look into that if I run into problems. Did you have a lot of issues with your claim overall?
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Mia Green
The EDD phone thing is SO real. I've called literally hundreds of times across different claims and gotten through maybe 5 times. Having a backup plan is smart.
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Emma Bianchi
claimyr worked for me too when my claim got flagged for identity verification. spent two weeks trying to call on my own, used that service and got through same day basically
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Edison Estevez
Great question to ask because there's a lot of confusion about what unemployment actually covers and what it doesn't. A few important clarifications for California specifically: 1. ELIGIBILITY: You must be unemployed through no fault of your own. Layoffs qualify. Quitting usually doesn't unless you had 'good cause.' Being fired for misconduct typically disqualifies you. 2. BENEFIT AMOUNT: EDD calculates your weekly benefit amount (WBA) based on your highest-earning quarter in the base period. The maximum is currently $450/week in California. 3. DURATION: Up to 26 weeks of regular UI benefits. 4. REQUIREMENTS WHILE CLAIMING: You must be physically able to work, available to accept work, and actively looking for jobs. California requires you to make at least three job search contacts per week and keep a record of them. 5. TAXES: Yes, unemployment benefits are taxable income at the federal level (and state level in California). You can choose to have taxes withheld or deal with it at tax time.
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Olivia Kay
AuthorWait so I have to be applying for jobs while I'm on unemployment? I kind of figured I'd take a few weeks to breathe before starting the job hunt. Is there like a grace period?
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Edison Estevez
No grace period unfortunately - the job search requirement technically starts from your first week of benefits. California requires a minimum of three employer contacts per week. You need to maintain a job search log with details like company name, contact method, position applied for, and date. EDD can ask for this documentation during random audits so it's important to actually keep track.
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Lucas Kowalski
I didn't know about the job search log until I almost got audited. keep everything documented people!!
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Jibriel Kohn
ok so to put it super simply since u said u want plain english: you got laid off, meaning your boss decided to let you go to save money or whatever, not because you did anything wrong. because of that you can get weekly payments from the state while you look for a new job. california edd is the department that handles it. you apply online, they review your situation, and if approved you get paid every two weeks. thats basically it. the complicated stuff comes later lol
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Olivia Kay
Authorhaha this is the version I needed thank you
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Emily Nguyen-Smith
Lol accurate summary. Though I'd add - the 'they review your situation' part can sometimes turn into weeks of adjudication if there's any dispute with your former employer or questions about your eligibility. That's where things get complicated for a lot of people.
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Olivia Martinez
One thing I want to add because I see people skip this ALL the time: file your claim NOW, not next week, not after you 'figure things out.' Every day you delay is money you potentially won't receive. The one-week waiting period doesn't start until you actually file. I waited 10 days after my layoff because I thought I should wait until I was 'really sure' I needed it and I basically just gave up that first week of benefits. File immediately, figure out the details as you go.
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Olivia Kay
AuthorFiling today then, you've convinced me. Is there anything I need to gather before I start the application?
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Olivia Martinez
You'll need: your Social Security number, contact info for your last employer (name, address, phone), your last day of work, reason for separation, and your bank info for direct deposit if you want that instead of the EDD debit card. Also helpful to have your employment history for the past 18 months or so in case you had multiple jobs.
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James Johnson
also have your drivers license handy they do identity verification now through ID.me
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Olivia Kay
AuthorThank you all so much this has been so helpful. Going to file right now!
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Mia Green
I remember being totally confused when I first filed too. One thing that threw me off was the difference between filing the initial claim vs. certifying for benefits. Filing is like step one, you do it once and it sets up your claim. Certifying is what you do every two weeks AFTER your claim is approved to actually receive your payments. You go into UI Online and answer questions about the prior two weeks - did you work any hours, did you earn any money, were you available for work, etc. A lot of people think once they file they're done and then wonder why they're not getting money. The biweekly certification is what actually triggers each payment.
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Olivia Kay
AuthorOhh that's a really important distinction, thank you. So even after I'm approved I still have to keep doing something every two weeks?
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Mia Green
Exactly. And if you miss a certification period EDD may close your claim and you'd have to reopen it. Set a reminder on your phone because the certification window is only open for a limited time each period.
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Charlie Yang
This got me my first time. Missed my certification window and had to call EDD to reopen which took forever. Set those reminders!
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Grace Patel
okay genuine question because this thread is making me realize I've been doing it wrong - what counts as 'available for work'? like I have a kid and can only work certain hours. does that disqualify me from unemployment??
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Joshua Hellan
This is actually a common concern. Being 'available for work' means you're ready and willing to accept suitable work. Having childcare limitations doesn't automatically disqualify you - California EDD looks at whether your restrictions are reasonable given the type of work you're seeking. As long as you're available for a reasonable portion of the job market in your field you're generally okay. However if your availability is extremely limited (like only 2 hours a week) that could be an issue. If you have specific concerns I'd recommend calling EDD to discuss your situation.
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Sophia Rodriguez
If you need to actually get EDD on the phone to clarify your availability situation, that Claimyr service I mentioned earlier (claimyr.com) is genuinely helpful for cutting through the phone wait times. Getting a definitive answer from an actual EDD agent is worth it for something like this rather than relying on forum advice.
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Grace Patel
Okay thank you that's reassuring. And yeah I should probably actually call them to confirm for my specific situation
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Emma Bianchi
I want to address something because theres a lot of good info here but I see some numbers that might be slightly off. The $450 max weekly benefit has been that way for a while and there are ongoing discussions about raising it but as of now that's still the cap. Also the 26 weeks max is for regular UI - if unemployment rates in California get high enough Extended Benefits can kick in and add more weeks but that's not currently active. Just want to make sure OP has accurate info since it affects how much they'll need to budget.
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Edison Estevez
You're right to flag this. The $450 WBA cap has been criticized heavily because it hasn't kept pace with California's cost of living. For context that's roughly $1800/month before taxes which is below poverty level in most parts of the state. It's worth budgeting conservatively and exploring any other assistance programs you might qualify for while on unemployment.
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Olivia Kay
Author$1800/month is going to be really tight in my area. Is there any way to get more than that?
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Edison Estevez
Not through regular UI unfortunately - the $450 is the hard cap regardless of what you previously earned. You can apply for other assistance like CalFresh (food stamps) or other state programs while receiving unemployment since EDD benefits alone often aren't enough to cover full expenses in California.
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ApolloJackson
THE SYSTEM IS BROKEN AND I JUST WANT EVERYONE TO KNOW THAT. Been dealing with EDD on and off for years and every claim has some issue. Adjudication holds that last months, impossible to get anyone on the phone, inconsistent answers depending on which agent you reach. This poor person is asking a basic question and going to get slammed with the reality of how dysfunctional this department is. I'm not trying to scare you OP I'm just saying GO IN WITH YOUR EYES OPEN. Document everything, screenshot everything, keep notes of every interaction with dates and names. The EDD website goes down constantly, UI Online glitches out, and if you get stuck in adjudication good luck getting answers.
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Emily Nguyen-Smith
I mean you're not wrong that there are real systemic issues but it also doesn't always go badly. Plenty of people file and get approved with no drama. I think the advice to document everything is solid though regardless.
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ApolloJackson
Fair point it's not ALWAYS a nightmare but when it goes wrong it goes REALLY wrong and people are blindsided. Just trying to give realistic expectations.
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Olivia Kay
AuthorOkay noted... I will document everything. Hopefully mine goes smoothly but good to be prepared.
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Lucas Kowalski
Something that tripped me up when I first filed: the identity verification process through ID.me. EDD requires you to verify your identity online through a third party (ID.me) before your claim can be processed. You'll need to upload a photo of your ID and sometimes do a video selfie. It can be glitchy and frustrating. If the automated process fails you have to do a video call verification with an ID.me agent which can have a wait. Just be prepared for this step because it's easy to get stuck there without realizing it's what's holding up your claim.
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Olivia Kay
Authorugh that sounds annoying but thanks for the heads up. Better to know in advance
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James Johnson
the id.me thing hung me up for two weeks on my last claim. kept saying verification failed for no reason. ended up having to do the video call option
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Jibriel Kohn
yeah id.me is a whole thing. make sure you're in good lighting when you do the photo/selfie stuff it apparently affects whether it works
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Isabella Russo
not to derail but what happens if you file and then find a new job quickly? like within 2-3 weeks? do you have to like return the money or tell EDD?
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Joshua Hellan
Great question and definitely not a derail since many people wonder this. If you find a new job you stop certifying for benefits - you simply don't submit your certification for the weeks after you started working. You only report the weeks you were actually unemployed and available for work. You keep any benefits you legitimately received. No need to 'return' anything as long as you reported honestly on your certifications. If you work part-time hours during your claim you report those earnings on your certification and EDD calculates a reduced benefit for those weeks.
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Isabella Russo
okay phew that's what I was hoping. Was worried it would be complicated to 'cancel' the claim or something
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Mia Green
Yeah you just stop certifying and the claim eventually closes itself out. Easy. Though if you do part time work while claiming just make sure you report every dollar accurately because undisclosed earnings are how people end up with overpayment notices.
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Rajiv Kumar
I went through this same confusion last spring. One tip from my experience: set up your UI Online account and sign up for text/email notifications early. EDD sends important notices through your online account and if you're not checking it you can miss deadlines. I missed a request for additional information because I didn't know they'd posted a notice in my UI Online inbox rather than mailing it and it delayed my claim by almost three weeks. Check your UI Online inbox regularly, not just your email.
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Olivia Kay
AuthorThis is such a specific and useful tip thank you. I would have assumed they'd just email me.
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Rajiv Kumar
Yeah the UI Online inbox is separate from your regular email and that's where official notices go. EDD will sometimes also send physical mail but the online notices often come first and have earlier response deadlines.
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Aria Washington
can i ask a dumb question - if my employer offered me a severance package do i still qualify for unemployment? i'm not in the same situation as OP but this thread is making me realize i might need to file soon
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Edison Estevez
Not a dumb question at all. In California, a lump-sum severance payment generally does not affect your unemployment eligibility or reduce your benefit amount. However, if your severance is structured as continued pay for a period of time (sometimes called 'salary continuation') that could be treated differently. Your best bet is to report the severance accurately when you file and let EDD determine how it's classified. When in doubt, disclose.
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Aria Washington
okay I have the salary continuation type situation, guess I need to figure out how that affects things. maybe I should call EDD to ask before filing
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Sophia Rodriguez
If you need to call EDD to get clarity on the severance question before filing, I'll re-mention Claimyr (claimyr.com) since getting through to EDD on the phone is otherwise really painful. There's a demo video at https://youtu.be/JmuwXR7HA10. For something like a salary continuation situation you really want an authoritative answer from EDD directly rather than guessing.
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Charlie Yang
Quick note on the job search requirement since I see some confusion in the thread: California EDD requires THREE job search contacts per week minimum. A 'contact' can be applying for a job, registering with an employment agency, attending a job fair, or a few other accepted activities. Just submitting one application and coasting doesn't meet the requirement. Keep your job search log updated in real time, not all at once right before certification - it's much harder to remember the details retroactively and accurate records matter if you get audited.
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Olivia Kay
AuthorThree per week every week? Even if I've applied to everything relevant in my field?
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Charlie Yang
Yes, three per week is the baseline requirement. If you're in a specialized field with limited openings it can feel like you're forcing it. You can broaden your search criteria slightly, include adjacent roles, or include activities like attending networking events or workshops that count as contacts. EDD understands not every week has three perfect jobs posted but you still need to document the effort.
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Emily Nguyen-Smith
Also worth registering with CalJOBS (California's official job search website) early if you haven't. EDD sometimes cross-references with CalJOBS activity and registering there can satisfy one of your weekly contacts.
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Liam O'Reilly
I lurk this sub a lot and just want to validate that the confusion you're feeling is completely normal. I work in HR and we have employees who've been working for 20+ years who don't fully understand how unemployment works because they've never had to use it. The important thing is you're asking questions and being proactive. File quickly, read every notice EDD sends carefully, meet your job search requirements, and you'll be okay. The system is imperfect but it's there for exactly your situation.
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Olivia Kay
AuthorThank you, this whole thread has been incredibly helpful. I filed my claim this morning and signed up for UI Online. Now just waiting to see what happens next.
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Joshua Hellan
Great news! Make sure you watch for the Notice of Unemployment Insurance Award (or a denial notice if there's an issue) in your UI Online inbox. That'll tell you your approved weekly benefit amount and the date your claim starts. Good luck!
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Liam O'Reilly
Perfect. And bookmark this subreddit because if questions come up during your claim there are a lot of knowledgeable people here who've been through it all.
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Chloe Delgado
this is random but I got denied unemployment once even though I was laid off and it was because my employer protested my claim and said I quit voluntarily which was a LIE. so just to add to what others have said - even if you think your claim is straightforward your employer can dispute it and then you end up in adjudication which is basically EDD investigating whose version of events is accurate. if that happens to you don't panic, just respond to everything EDD sends you promptly and completely. I won my case but it took like 6 weeks
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ApolloJackson
THIS. Employers do this all the time especially larger companies. They have HR departments trained to dispute claims. Always be ready to document and fight for what you're entitled to.
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Olivia Kay
AuthorOh wow I didn't know employers could do that. I don't think my warehouse would dispute it since the whole department got laid off but good to know.
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Joshua Hellan
Employer protests are more common than people realize but the good news is the bar for employers to successfully dispute a layoff is pretty high. As long as your separation really was a layoff due to business reasons and not a voluntary quit or misconduct, you should prevail if they do protest. The key is responding quickly and completely to any EDD inquiries.
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Ava Harris
Update in case anyone else is in OP's shoes: I was in this exact situation 6 months ago (first time ever filing, totally clueless). Filed my initial claim, went through the ID.me verification process, got my award notice, started certifying every two weeks. Honestly once I got past the initial setup it's been fairly routine. The most stressful part was a two-week period where my payment showed 'pending' with no explanation. I eventually used Claimyr to get through to an EDD agent who told me it was just a random fraud review and would clear on its own, which it did. Without being able to actually talk to someone I would have just been anxious for weeks with no information. So overall - the process is manageable, prepare for occasional bumps, and know your options for when you need to actually reach EDD.
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Olivia Kay
AuthorThis is so reassuring to read, thank you! And good to know Claimyr actually works for people - I'll keep that in my back pocket.
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Emma Bianchi
The 'pending' payment thing is so nerve-wracking when it happens. Mine did the same thing and I had no idea if I'd done something wrong or was about to get cut off. Definitely worth having a way to actually reach someone when that happens.
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Jibriel Kohn
glad it all worked out for you. these threads are genuinely helpful for people who have no idea what they're walking into
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