What is involuntary unemployment and do I qualify for California EDD benefits?
Got laid off two weeks ago from a warehouse job I'd had for almost four years. My supervisor told me they were cutting the whole department due to budget stuff and that was it. Now I'm trying to figure out if I even qualify for unemployment and I keep seeing the phrase 'involuntary unemployment' everywhere but nobody actually explains what it means in plain English. Does getting laid off count? What about if your hours get cut so much that you basically can't survive on them? I filed through UI Online already but honestly I don't fully understand what I'm even filing for. Would really appreciate if someone could break this down because the EDD website assumes you already know all this terminology.
85 comments

Nina Chan
Laid off because of a budget cut or department elimination — that's the clearest example of what involuntary unemployment means. You didn't choose to leave, the job was taken from you. EDD basically splits people into two buckets: folks who lost work through no fault of their own (layoffs, position eliminations, company closures) and folks who quit or got fired for something they did. The first bucket is where you are, and that's the easier path to getting approved. The hours-cut situation you mentioned also counts — if your employer slashes your hours badly enough that it's essentially a partial layoff, you can file and potentially get partial benefits while still working those reduced hours.
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Douglas Foster
AuthorSo I don't need a specific letter from my employer saying 'this was a layoff' for EDD to believe me? I'm worried they'll think I quit or something.
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Nina Chan
EDD contacts your last employer directly after you file — they send the employer a notice and give them a window to respond. If the employer confirms it was a layoff, that lines up with what you told EDD and things usually move forward. The employer's response (or lack of one) is part of how EDD sorts it out.
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Ruby Knight
My department got eliminated last spring and I had the same fear. EDD never asked me for a letter. The employer confirmed it on their end and my claim processed fine.
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Diego Castillo
The DE 429Z showing up in my mail was the moment things clicked for me after my own layoff last year. That notice lays out your weekly benefit amount based on your past wages, and it was my first sign the claim was actually moving. Claimyr (claimyr.com) is what I used to get a live EDD agent on the phone when my claim went quiet for a few weeks — I ended up talking to someone who pulled up my file and told me which week was still pending and why. There's a short video about reaching a live person at EDD that they put together: https://youtu.be/JmuwXR7HA10. The agent confirmed my layoff was coded correctly and that I just needed to finish my first certification.
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Douglas Foster
AuthorHow long did it take from when you filed to when you got that DE 429Z?
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Diego Castillo
Mine came about two weeks after I applied. EDD says the whole first payment usually takes around three weeks to process, so the award notice comes before the money does.
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Logan Stewart
Did you have to do anything specific to trigger that first certification or does EDD just tell you when?
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Diego Castillo
UI Online sends you a prompt when it's time, and the timing is usually about two weeks after EDD processes the application. You can also check your Claim History in UI Online — it'll show which weeks are open to certify.
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Mikayla Brown
Worth separating two things here because people mix them up constantly: 'involuntary unemployment' isn't a term EDD actually uses on its forms — it's more of an economics or general-use phrase. What EDD cares about is whether you're out of work through no fault of your own. A layoff fits that perfectly. If you quit, EDD makes you show there was a good reason. If you got fired, the employer has to show there was misconduct on your part. Since you were laid off in a department cut, you don't have to prove anything beyond the basic facts.
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Sean Matthews
wait so if someone gets laid off EDD never does a phone interview at all?
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Mikayla Brown
Not exactly — a phone interview happens when there's a question about why someone left. A clean layoff where the employer confirms it usually doesn't trigger one. But if the employer's story and yours don't match, or if there's something in your file that raises a question, EDD can still schedule one.
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Ali Anderson
My layoff had a weird overlap where I was offered a different position and turned it down before they eliminated my role. EDD did schedule an interview for that one because of the 'refused work' question it raised.
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Zadie Patel
Does 'involuntary' also cover situations where your employer made your working conditions so bad you basically had no choice but to leave? Like, is that treated the same as a regular layoff?
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Mikayla Brown
That's actually a quit in EDD's eyes, even if it felt forced. The difference is whether you technically resigned. EDD does recognize 'good cause' for quitting — meaning if conditions were bad enough, you might still qualify — but you'd have to show EDD the reason was serious and that you tried to fix it before leaving. It's a harder road than a straightforward layoff.
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Zadie Patel
Ugh, that's what I was afraid of. My situation is exactly that — unsafe conditions that HR kept ignoring. So I'd have to go through a phone interview and make my case?
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Mikayla Brown
Yes, an interview would be part of it. EDD listens to both sides and then issues a decision. Keep any documentation you have — emails, complaint records, anything that shows you flagged the issue before quitting.
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A Man D Mortal
Had a similar situation two years ago. The interview felt stressful but it was pretty straightforward — they asked what I tried to do before resigning. Ended up being approved but it took a few extra weeks to get through adjudication.
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Declan Ramirez
Can I jump in with a money question? How does EDD calculate what you actually get paid weekly? Like, does being laid off from a warehouse job paying $22 an hour mean I get some percentage of that?
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Nina Chan
EDD looks at your wages in what they call the base period — roughly the first four of the last five completed calendar quarters before you filed. They find the quarter where you earned the most and use a formula from that. The weekly amount runs somewhere between $40 and $450. EDD has a free calculator on its site (edd.ca.gov) where you can plug in your past earnings and get an estimate before your award notice arrives.
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Declan Ramirez
So my most recent quarter might not even be in the calculation? I got a raise six months ago and I'm worried that pay won't count.
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Nina Chan
That's a really common frustration. The standard base period is a little behind the present, so recent earnings sometimes fall outside it. If your wages in the standard period aren't enough to make a valid claim, EDD automatically checks an alternate period that uses your four most recent completed quarters. But it only switches if you need it — it won't be used just to get you a higher weekly amount if you already have a valid claim.
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Declan Ramirez
Honestly didn't know that. Good to know there's a backup option.
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Emma Morales
Something I keep wondering — my employer told me I was being 'let go for performance reasons' but honestly I think it was just a pretext because our whole team was eliminated right after. Would EDD treat that as a layoff or a firing for misconduct?
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Mikayla Brown
EDD goes by what both sides tell them, so there might be a phone interview if the employer frames it as performance-related. The key thing on the employer's side is that they'd have to show actual misconduct — not just poor performance alone — to get a claim denied on that basis. How EDD ultimately categorizes it depends on what comes out in the interview.
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Emma Morales
So I should just be honest about the department elimination part and let EDD figure it out?
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Mikayla Brown
Exactly. Tell your side clearly and let EDD weigh it against what the employer says. If the employer confirms the team was eliminated, that tends to carry a lot of weight.
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Katherine Hunter
My issue was slightly different — reduced hours rather than a full layoff. Went from 40 hours a week to 18 and my manager said it was 'temporary' but couldn't give me a date when it would go back. Filed for partial UI and it's been two weeks of everything showing Pending in Claim History. Is that normal or is something wrong?
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Nina Chan
Pending weeks in Claim History just mean EDD hasn't finished reviewing those weeks yet — it doesn't necessarily mean there's a problem. New claims take around three weeks to process fully. If it's been longer than that, it's worth checking your UI Online messages to see if EDD sent anything, or contacting them through Ask EDD.
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Katherine Hunter
There are no messages in UI Online, nothing in the mail either. Should I try calling?
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Nina Chan
Calling is an option — 1-800-300-5616, weekdays 8 to 5. Live chat is also available through the Help button in UI Online on weekday mornings. Either way, ask specifically what's holding up those pending weeks.
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Lucas Parker
For the partial UI situation specifically — you do still have to certify and report those 18 hours of wages each time. If you forgot to report them or certified differently than expected, that can cause a hang-up in the system.
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Donna Cline
When I got laid off from my retail job last fall, the thing nobody told me was that I had to register in CalJOBS and post a resume within 21 days of a certain notice EDD sends. Almost missed it and would have had my payments stopped. So please check your mail carefully for a notice called a DE 8405 — that's the one that tells you if you need to do the CalJOBS part.
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Douglas Foster
AuthorI had no idea about CalJOBS at all. I haven't gotten that notice yet — does it always come or only for some people?
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Donna Cline
EDD decides who needs it. If you're required to register, you'll get the DE 8405 in the mail and have 21 days from that notice's date. If EDD says you don't need it, you won't get one. Either way, doesn't hurt to get your CalJOBS profile set up at caljobs.ca.gov since you'll probably be job searching anyway.
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Douglas Foster
AuthorSetting it up proactively sounds smart. Thanks for the heads up — I definitely would have missed that.
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Harper Collins
The waiting week thing confused me for a long time. When I first got laid off I thought my first certification would equal my first check — but EDD has a mandatory unpaid first week built into every claim. You certify it, it shows in your history, but no money comes for it. Your second week is the first one that actually pays out.
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Sean Matthews
wait so you lose an entire week of benefits just because of some rule?
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Harper Collins
You don't really 'lose' it — your total claim duration and amount don't change because of it. The waiting week is more like a processing formality. It just means the first certification covers the waiting week plus one paid week, so you get paid for the second week but not the first.
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Zadie Patel
Wish someone had explained this to me when I first filed. I kept panicking thinking my payment for the first week was lost.
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Sean Matthews
Does involuntary unemployment cover being fired too or is that totally separate? Like my cousin got fired for being late too many times and he thinks he can still get unemployment.
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Mikayla Brown
Being fired doesn't automatically disqualify someone — EDD makes the employer prove there was actual misconduct, not just an employee making mistakes. Repeated tardiness might or might not rise to the level of misconduct EDD recognizes; it depends on the specifics and what both sides say. Your cousin should file and go through the process rather than assume he's out.
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Sean Matthews
ok so he should file even if he's not sure? won't it just get denied
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Mikayla Brown
Filing is always the right move when you're unsure — EDD decides after looking at everything. If denied, there's an appeal process. Not filing means definitely no benefits; filing means at least a shot.
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Ruby Knight
Yep, file first, sort out the details as they come. EDD has seen every situation. Getting denied and appealing is 100% better than never trying.
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Logan Stewart
Question about reporting wages if you pick up gig work while waiting for your layoff claim to process — does doing a few Uber shifts count as working and do you have to report it?
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Nina Chan
Any income earned in a week — including gig work — gets reported when you certify for that week. The good news is EDD has a formula where the first $25 or 25% of what you earned (whichever is bigger) doesn't count against you, and only the remainder is subtracted from your weekly benefit. So picking up occasional gig shifts won't necessarily wipe out your whole payment for that week.
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Logan Stewart
So reporting it won't make me lose everything for that week, it just adjusts the payment?
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Nina Chan
Right, as long as it's part-time. If you work full-time in a given week, that week's benefits go to zero regardless of how much you earned — the partial earnings formula is for part-time only.
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Lucas Parker
For anyone still confused on the basic definition — involuntary unemployment is just losing your job for reasons outside your control. Layoffs, company downsizing, plant shutdowns, your position being eliminated. The EDD system is literally designed around this concept: if it wasn't your choice or your fault, the program exists to bridge the gap while you find something new.
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Douglas Foster
AuthorReading this thread has honestly been more useful than the EDD website. I feel like I finally get it now.
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Lucas Parker
The EDD site can be dense. The 'For Your Benefit' guide (EDD publishes it, search for DE 2320) actually explains a lot of this in plainer language if you want something to read through carefully.
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A Man D Mortal
My layoff came with six weeks of severance paid out in a lump sum. I was nervous that the severance would somehow cancel out my unemployment benefits entirely — like I'd be ineligible until I 'used up' the severance. That's not how it works. You can file right away and EDD doesn't deny benefits just because you got severance. You do have to report it when you certify, but EDD handles the rest.
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Declan Ramirez
Wait, so severance doesn't delay when you can start collecting? I always heard you had to wait it out.
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A Man D Mortal
EDD's position is that severance paid under a company policy isn't wages for unemployment purposes, so it doesn't create a waiting period or block benefits. It's still on the list of things to report when you certify, but getting it won't disqualify you or push your start date back.
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Declan Ramirez
That's a huge relief, I had no idea. My HR actually told me I had to wait and I almost didn't file right away.
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Emma Morales
HR gets this wrong surprisingly often. EDD's rules are what govern it, not whatever HR tells you.
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Ali Anderson
Layoff paperwork from my employer sat on my kitchen table for a week because I didn't realize how important the filing date was. The claim starts from the Sunday of the week you apply — not the week you got laid off. So if you're reading this and you haven't filed yet, file today. Every week you wait is a week you can't get back.
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Douglas Foster
AuthorI filed the same week I got laid off, is that early enough?
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Ali Anderson
Yes, filing in the same week is exactly right. That Sunday becomes your effective start date.
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Zadie Patel
Finding this out the hard way was rough. I waited two weeks because I thought I had to 'finish processing' my final paycheck first. Lost those two weeks completely.
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Ruby Knight
Nobody mentioned that you can check your payment status any time by calling 1-866-333-4606 — that line runs 24 hours and you don't need to talk to a person to hear your payment info. Way easier than sitting on hold on the main line when you just want a quick update.
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Sean Matthews
oh nice i didn't know there was a separate payment info line
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Ruby Knight
Yeah, the main number (1-800-300-5616) is for actual help from an agent — that one's only open weekdays 8 to 5. The 1-866 number is specifically for balance and payment info and it works any time.
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Diego Castillo
For anyone dealing with weeks still stuck on Pending after the first three weeks, it may be worth trying to get a live agent. I had a friend who kept sending messages through UI Online but nothing moved. Calling 1-800-300-5616 and actually talking to someone is often the fastest way to find out if something specific is flagging your account.
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Katherine Hunter
The hold times on that number are brutal though. Any tips for getting through faster?
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Diego Castillo
Calling right when they open at 8 a.m. helps a lot. Some people also have luck with the live chat through the Help button in UI Online — that's available weekday mornings from 9 to 2.
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Katherine Hunter
I ended up getting through with Claimyr. Had a pending week from my reduced-hours claim that wasn't moving — the agent I reached confirmed my employer had flagged the 'temporary' nature of the reduction and EDD needed to review it. At least now I know what I'm waiting on.
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Sean Matthews
glad you finally got an answer on that
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Kelsey Hawkins
Quick note on work search — while your claim is active you have to be genuinely looking for work each week you certify. EDD doesn't publish a specific number of contacts you have to make on their site, but keeping your own record of where you applied is a smart habit in case there's ever a question.
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Zadie Patel
Does 'available for work' mean you can't take a vacation? Like if I had a trip planned before the layoff happens, does that week not count?
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Kelsey Hawkins
Availability is something EDD decides based on what you report when you certify. If you're genuinely unable to work that week — traveling and not available for interviews or a new job — that's something you answer honestly in the certification. EDD can deny that week if they determine you weren't available. Something to think about if you have a trip coming up.
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Dylan Fisher
Appeals are the part of this process nobody wants to think about until they're in one. If EDD sends you a Notice of Determination saying you're denied, you have 30 calendar days from the mailing date on that notice to appeal. The appeal form (DE 1000M) comes with the denial, or you can write a letter. Don't just let it expire because you're not sure — filing the appeal preserves your rights, and you can keep certifying while it's pending so those weeks can be paid if you win.
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Douglas Foster
AuthorIf I appeal, do I have to stop certifying while waiting for the hearing?
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Dylan Fisher
Keep certifying the whole time — that's really important. If you stop, those uncertified weeks can't be paid back even if the appeal goes in your favor. The hearing before an administrative law judge is separate from your certifications.
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Emma Morales
Used Claimyr after getting a denial notice when I thought my layoff was straightforward. The agent looked at my account and saw the employer had submitted conflicting information — something I never would have known just from reading the denial letter. Filed the appeal with that context and it changed how I framed my argument.
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Dylan Fisher
That's exactly why talking to an actual agent can matter more than the letter alone. The denial notice tells you the decision; talking to someone tells you what actually happened in the file.
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Edwards Hugo
Taxes on UI benefits trip a lot of people up. EDD pays you benefits that the federal government taxes as income — so when you file your federal return in April, those payments count. What people don't realize is California itself doesn't tax UI benefits, so you don't owe anything extra to the state. EDD sends a 1099G each January showing your federal taxable amount, and you can also find it in UI Online under Payments.
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Declan Ramirez
Can you have federal taxes taken out automatically so you don't owe a lump sum at tax time?
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Edwards Hugo
Yes — EDD lets you opt into 10% federal withholding when you certify. It won't cover everything for everyone, but it softens the tax hit at the end of the year.
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Sean Matthews
i didn't know you could do that at certification, thought you had to do some separate form
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Gianna Scott
My situation involved going from a full-time permanent position to being laid off and then finding part-time contract work about three weeks in. What I didn't understand was whether to reopen my claim or start a whole new one. The answer is — if your benefit year is still open (the original claim covers 52 weeks from when you filed), you just reopen it through UI Online. No new application needed.
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Douglas Foster
AuthorHow do you know if your benefit year is still open?
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Gianna Scott
The DE 429Z that came in the mail after you filed shows your claim's start and end dates. 52 weeks from the start, and that's your window. If you go back to work and then lose that job while still inside that window, you reopen, you don't refile.
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Ruby Knight
Reopening is so much faster than a new application. Worth knowing before the situation comes up.
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