I was on hold with the music playing and after 12 minutes the music stopped but no one has answered. I have not been disconnected but I don’t think I’m really on hold anymore. What should I do? I have been listening to static for almost 5 minutes.

Did this happen to you? If yes, how long were on hold with just static? It’s now been over 8 minutes with just static.

Yes I just waited! Can’t give a time it depends honestly

Didn't work for me. I was disconnected after 27 minutes of static. Music never came back on and no on ever answered.

that happened to me yesterday, I am waiting for the next call

So someone eventually answered your call after waiting on hold with just static and no music? Did the music ever come back on or did someone just finally answer?

No music very choppy voice after asked for my address and in the middle telling them they or it hung up

one rep told me to press a bunch of numbers while on hold once in awhile to let the system know you are there

Hmph ... Lol ok whatever works 😂