Hey Darnell
You might need to call EDD. My husband deleted his email and couldn't log into until he called and they emailed him a link to reset it.
https://join.claimyr.com/dac556
Here is a link for $5 off call with claimyr they can call for you 🙂
Yes unfortunately lol my husband hates calling and he tried doing the ask and nothing. We tried calling ourselves and we never got through. Then I found claimyr and thats how it all started
To all those having trouble reaching a human at the EDD. I just ran across this video that gave me a shortcut to reach a human. Hope it helps!
https://youtu.be/Ize0EkN4HDI
I had a similar issue recently! If you can still access your account with the old email, you can change it directly in your profile settings. Go to "Profile" then "Contact Information" and update your email there. However, if you're completely locked out because the old email isn't working, you'll definitely need to call to verify your identity and have them update it on their end. I know calling is frustrating, but for security reasons they usually require phone verification for email changes when you can't access the original email address.
Thanks for the detailed explanation Zara! This is really helpful. I'm in a similar situation where I can't access my old email at all - it got hacked and I had to close it. Sounds like calling is my only option then. Did you have any luck getting through to them quickly, or did you use one of those callback services people mentioned? The wait times seem brutal lately.
I actually used the callback service that Elizabeth mentioned earlier (Claimyr) when I had my issue. It was worth the small fee to avoid sitting on hold for hours. They got through in about 2 hours and had my email updated the same day. If you're completely locked out like I was, it's definitely faster than trying to call yourself. Just make sure you have all your documents ready - SSN, ID, recent pay stubs, etc. - because they'll need to verify everything over the phone.
I feel your pain with the hacked email situation! I actually went through something similar last year. When I called EDD, the wait was about 2 hours, but I used the speakerphone trick and just did other things while waiting. They were able to update my email after verifying my SSN, birthdate, and some employment history. One tip - call right when they open at 8 AM, you'll have better luck getting through. Also make sure you have all your documents ready because they'll ask for verification details from your original claim.
Tom Maxon
I found a way to solve changing account email, watch this: https://www.youtube.com/watch?v=1D3EmBMwUBE
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Elizabeth Pinedo
Hey Darnell You might need to call EDD. My husband deleted his email and couldn't log into until he called and they emailed him a link to reset it. https://join.claimyr.com/dac556 Here is a link for $5 off call with claimyr they can call for you 🙂
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SALLY A HERMAN
•Call just to change email 😏
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SALLY A HERMAN
•Oh that’s right tho
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Elizabeth Pinedo
•Yes unfortunately lol my husband hates calling and he tried doing the ask and nothing. We tried calling ourselves and we never got through. Then I found claimyr and thats how it all started
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Elizabeth Pinedo
•By the way this is if he has trouble logging in, if he can already log in then him changing his email shouldn't be a problem.
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Tom Maxon
To all those having trouble reaching a human at the EDD. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
1 coin
Zara Shah
I had a similar issue recently! If you can still access your account with the old email, you can change it directly in your profile settings. Go to "Profile" then "Contact Information" and update your email there. However, if you're completely locked out because the old email isn't working, you'll definitely need to call to verify your identity and have them update it on their end. I know calling is frustrating, but for security reasons they usually require phone verification for email changes when you can't access the original email address.
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Landon Morgan
•Thanks for the detailed explanation Zara! This is really helpful. I'm in a similar situation where I can't access my old email at all - it got hacked and I had to close it. Sounds like calling is my only option then. Did you have any luck getting through to them quickly, or did you use one of those callback services people mentioned? The wait times seem brutal lately.
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Megan D'Acosta
•I actually used the callback service that Elizabeth mentioned earlier (Claimyr) when I had my issue. It was worth the small fee to avoid sitting on hold for hours. They got through in about 2 hours and had my email updated the same day. If you're completely locked out like I was, it's definitely faster than trying to call yourself. Just make sure you have all your documents ready - SSN, ID, recent pay stubs, etc. - because they'll need to verify everything over the phone.
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Demi Hall
•I feel your pain with the hacked email situation! I actually went through something similar last year. When I called EDD, the wait was about 2 hours, but I used the speakerphone trick and just did other things while waiting. They were able to update my email after verifying my SSN, birthdate, and some employment history. One tip - call right when they open at 8 AM, you'll have better luck getting through. Also make sure you have all your documents ready because they'll ask for verification details from your original claim.
0 coins