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Ruby Knight

How can you be eligible for unemployment in California EDD?

Lost my job at a logistics company last month after they eliminated my entire department. I've never filed for unemployment before and honestly have no idea where to start or whether I even qualify. I keep reading different things online and I'm getting really confused. Like, does it matter that I was laid off vs if someone got fired? What about how long I worked there — I was only at this company for about 14 months. And my hours varied a lot, some weeks I was barely getting 20 hours. Does any of that affect whether I can get benefits? I applied through myEDD last week but I genuinely don't know if I did it right or if I'm even going to be eligible. Really hoping someone who's been through this can explain how this whole thing works.

Department elimination is basically a layoff, which is about the best situation you can be in for a UI claim — no fault on your side at all. The main thing EDD looks at to decide if you qualify is your earnings over a specific time period they call the base period. It's roughly the first four of the last five completed calendar quarters before your claim started. If you pulled in at least $1,300 in your best quarter during that stretch, you've got a valid claim. Twenty-hour weeks still generate wages, so the variation might not matter as much as you think. The weekly amount you'd get is calculated from whichever quarter you earned the most in, and it'll land somewhere between $40 and $450.

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Wait, so the $1,300 has to be in a single quarter, not my total earnings for the whole period? That's actually helpful to know, because I think I had some quarters where I earned more than that even at reduced hours.

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Yeah the per-quarter threshold tripped me up too when I first read about it. The whole base period math is a bit weird but once you get it, it makes sense.

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Exactly right — it's about your highest single quarter, not everything added together. And even if one quarter doesn't hit $1,300, there's a secondary test: at least $900 in your best quarter AND your total base period wages are 1.25 times that highest quarter amount. EDD runs both tests automatically.

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Also important to know — EDD will mail you a Notice of Unemployment Insurance Award, it's the DE 429Z, and that document will show your weekly benefit amount once they process your application. It takes roughly three weeks from when you applied to get the first payment out. So don't panic if nothing shows up in your bank account right away.

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Three weeks feels like forever when you have bills, but okay. Does the DE 429Z mean I'm approved, or is that separate?

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Different thing — the DE 429Z just shows what your claim could pay out, not that EDD has actually decided you're eligible. If they approve you, the payments just start processing for the weeks you certified. If there's a problem, you'd get a Notice of Determination instead, which is a different form.

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I got confused by this exact thing. I thought the award letter meant I was good to go and I stopped paying attention to my account for like two weeks. Don't do that lol.

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Fourteen months of work history and a layoff — that actually sounds like a pretty clean situation for a first claim. I ended up needing to phone EDD when my own claim got held up after a corporate restructuring last year. Same basic thing, whole team let go. Used Claimyr (claimyr.com) and got on the phone with an EDD agent after trying the regular line a few times with no luck. The agent pulled up my claim and told me my base period wages had been verified and my weeks were queued for payment — she also flagged that my CalJOBS registration hadn't been completed yet, which would have stalled things. There's a video on reaching a live person at EDD through Claimyr at https://youtu.be/JmuwXR7HA10 if the phone situation gets frustrating.

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CalJOBS registration — I had no idea that was a thing I had to do. Is that required for everyone?

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EDD sends a notice (the DE 8405) telling you if you need to register. Most people do, and you've got 21 days from the date on that notice to get it done and post a resume. If you miss it, payments can stop.

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CalJOBS caught me off guard too. The registration itself wasn't bad but I definitely didn't realize it was part of the whole unemployment process until someone mentioned it.

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The fact that you got laid off because they cut the whole department is really the cleanest path to eligibility. EDD's rules basically say that if you're out through no fault of your own, you're in a good spot. Fired or quit situations are where things get complicated — fired means EDD needs the employer to show there was actual misconduct, and quitting means you have to show you had a real reason. Neither of those apply to you.

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Is that right though? I always heard it's actually the other way — like the employee has to prove they didn't do anything wrong if they got fired?

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The other way around, actually. If you were fired, it's on the employer to demonstrate misconduct happened, not on the former employee to prove innocence. If you quit, then you're the one who has to show there was a good reason. EDD interviews both sides and decides.

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Okay this is making me feel better. Layoff due to department closure is definitely not misconduct on my end, so hopefully EDD sees it that way too.

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Have you logged into UI Online yet to check your Claim History? After applying, Pending shows up for the weeks before EDD processes everything. That's normal. What you don't want to see is weeks sitting Pending for a long time without any movement, because that can mean there's an open issue on your account that EDD needs to resolve.

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Yeah I checked and it's showing Pending on everything. I applied about a week ago so I'm guessing it's still early?

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About a week in is very early. Processing a new claim takes around three weeks typically. The Pending status should start updating once they work through it.

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Mine showed Pending for almost four weeks and I was losing my mind, but then it all resolved at once and they paid out every pending week together. The wait is brutal but it doesn't necessarily mean something is wrong.

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What industry does logistics fall under? I'm wondering because I was in a similar position — operations role, variable hours, laid off when my company downsized a whole division — and EDD flagged my claim for an interview even though it was clearly a layoff. I think it was because my employer responded to EDD's notice and said something about my separation that wasn't accurate.

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Mine was warehouse and distribution. And I hadn't even thought about the employer response angle. What happened with your interview?

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The interviewer called at the time listed on my DE 4800 notice. I just explained the situation clearly — entire department eliminated, not a performance issue — and that was that. The key is that the date and time are on that notice AND on your UI Online homepage, so make sure you're watching for it.

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The employer response thing is real. EDD mails the last employer a notice when you file, and they have 10 days to respond. If they say something that creates a question about why you left, that's what triggers an interview. The interview isn't necessarily bad — it's just EDD gathering both sides.

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Something I wish someone had told me before I filed: the first week of your claim is an unpaid waiting week. So even after you're approved and you certify, that first week doesn't get paid out. It just sits there as served. EDD counts it, it's just not money in your pocket. The second week is usually the first one that pays.

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Oh I did not know that at all. So if I certify for two weeks the first time, only one of those weeks will actually pay?

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Right — the first certification usually covers the waiting week plus one paid week, so your first payment is for one week not two. After that it's normal.

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I thought the waiting week was something they took out of your total weeks of benefits, like you'd only get 25 instead of 26. But it doesn't work that way — you still get the full 26.

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Can I jump in with a totally different angle — does it matter what state you live in now vs where you worked? I moved out of California after my job ended but I worked there for the whole 14 months before I got laid off. Am I filing with California EDD or the state I live in now?

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You'd file with California EDD because that's where you worked. If you only worked in California during your base period, California is the right state regardless of where you live now. The claim process is the same — you can apply through myEDD online.

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That's what I figured but wasn't 100% sure. Good to know I don't have to mess with the state I moved to.

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Different wrinkle though — if you worked in California AND another state during the last 18 months, that's a combined wage claim and you have to file that one by phone, fax or mail, not online. Worth double-checking which situation you're in.

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The part-time and variable hours thing is actually where people get surprised. It's not about how many hours you worked — EDD bases everything on your dollar earnings in that base period, not hours logged. So someone who worked 20 hours a week but had decent wages might qualify just fine, while someone who worked more hours at minimum wage might struggle to hit the threshold.

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That actually makes me feel a lot better. My hours fluctuated but the pay was pretty consistent. I worked in a supervisory role so my hourly rate was decent.

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Supervisory rate helps a lot then. Run your numbers through the Unemployment Benefit Calculator on EDD's site to get a ballpark — it's not official but it gives you a reasonable estimate before the DE 429Z arrives.

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The calculator is genuinely useful. I ran mine before I even finished applying just to understand what I might be looking at. Came pretty close to the actual number on the award letter.

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Does anyone know if you have to be actively applying for jobs right away? Like from week one of your claim? I got laid off too and I'm worried because I'm planning to take a few weeks to figure out my next move before I start sending applications.

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For every week you certify and claim benefits, EDD requires that you be able to work, available for work, and looking for work. That applies starting with the first week you're claiming — there's no grace period built in. If you're certifying for a week, EDD expects you to be actively job searching that week.

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Okay so I can't really just take a couple weeks off and still get benefits for those weeks. That makes sense I guess, just not what I wanted to hear.

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Worth noting too — the CalJOBS registration has its own deadline once you get the DE 8405. Even if you're searching on your own, the registration requirement runs on its own clock.

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My layoff situation was messier than yours sounds — they called it a layoff but I'd gotten a written warning two months before, and I was worried EDD would see the warning as evidence of misconduct. I got on the phone with an agent using Claimyr and asked directly about whether the warning would affect my eligibility decision. The agent said the warning alone isn't what EDD looks at — the actual reason for the separation matters, and since the position was eliminated, the interview would focus on that. They confirmed the phone interview was scheduled and what the DE 4800 questions covered.

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This is exactly the kind of situation I was afraid about — employers saying one thing and EDD seeing it differently. Good to know the agent was helpful.

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The key thing the agent said was that if the whole department was eliminated, that speaks for itself in terms of why I lost the job. The warning being there didn't change what actually happened to the position.

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Documentation matters a lot in this. If you have anything showing the department elimination — like an email from your manager or HR, the company announcement, whatever — keep that in case there's ever a question.

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Okay real question — if I quit my job before getting laid off because I could see the writing on the wall, am I still eligible? Like the company was clearly heading toward cuts and I wanted to get ahead of it.

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Quitting before the layoff actually happens is a different situation than being laid off. If you quit, EDD requires you to show you had a good reason — a layoff that hasn't happened yet might not be enough. EDD interviews and decides based on what you and the employer say, but you'd be in a harder spot than someone who stayed and got laid off.

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That's pretty much what I expected but hoped wasn't true. Probably should have waited it out.

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This is a super common regret — people jump ahead of the layoff and then find out they would have gotten a severance package and been in a much better spot for the claim. Timing matters a lot with these things.

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The severance question is something I had to look into when I filed. Got a lump sum from my employer when they let me go and wasn't sure if I should report it or if it would tank my weekly payments. The answer I got from researching was that severance paid under a company policy isn't treated as wages for UI purposes, so it doesn't block you from filing. But you do still report it when you certify and EDD sorts out how it affects things. Filed right away and didn't wait.

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I got a small severance too so I'm glad you brought this up. I'll definitely report it and let EDD handle the calculation.

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Yeah just be upfront about it in your certification and let EDD do their thing. That's really all you can do.

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Vacation pay and holiday pay fall into the report-everything category too. Even in-lieu-of-notice pay if your employer gave you that instead of a notice period. All of it goes on the certification.

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NOBODY tells you that the phone line is basically impossible to get through on. I've been trying for two days straight. I call, wait on hold for an hour, get disconnected. Call again, wait 45 minutes, same thing. I just need a simple question answered about my claim and I can't even do that. The whole system is broken.

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The UI Online live chat through the Help button actually works for some things — it's open Monday to Friday 9 a.m. to 2 p.m. Not the same as a phone conversation but sometimes faster for straightforward questions.

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Tried that too, keeps saying agents are unavailable. At what point does EDD just answer their phone??

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Another option is sending a message through your UI Online account under the Ask EDD section. It's not instant but you get a written response that you can actually refer back to.

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How does payment actually arrive? I saw something about a debit card but I already have a bank account I'd rather use. Can I change it?

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Payments default to a Money Network prepaid debit card but you can switch to direct deposit or a paper check through your myEDD account settings. Payment info updates daily in UI Online and also on the EDD phone line at 1-866-333-4606, which runs 24 hours.

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Okay good, I'll switch it to direct deposit. Didn't want to deal with a separate card.

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Just make sure you set it up before your first payment processes or the first one might go to the card anyway. At least that's what happened to me — I changed it partway through and the first payment had already been sent to the card.

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Went through almost this exact same situation — logistics company, laid off when they consolidated warehouses. Filed with EDD and my claim got held up because my identity verification hadn't cleared through ID.me. I hadn't finished the photo submission step and didn't realize it was still pending. If you applied and haven't gotten a Request for Identity Verification in the mail, it could be because things are still processing, but double check that your ID.me verification went all the way through.

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I did go through ID.me when I applied online. Got a confirmation but honestly I'm not 100% sure I fully finished. How do I check?

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Log into ID.me separately and check your verification status there. If it's not showing as verified, you may have dropped off partway through. The photo step in particular sometimes glitches.

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ID.me held my claim up for almost two weeks. The system said it needed me to retry the face scan. Annoying but once it cleared, everything started moving.

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Has anyone had EDD recalculate their claim under a different base period? I took some time off two years ago and my earnings in the standard base period are kind of low. Someone told me EDD can use a different set of quarters if the standard ones don't work in my favor.

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EDD does use what's called an alternate base period — it's the last four completed quarters instead of the first four of the last five. But EDD only switches to it automatically when the standard base period doesn't have enough wages for a valid claim at all. It's not a tool to get a higher weekly amount if you already qualify under the standard period.

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So if I barely qualify under the standard period, EDD won't necessarily switch to the alternate even if my more recent wages are higher?

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Correct. The alternate kicks in only when the standard doesn't produce a valid claim. If you're already over the threshold, EDD uses the standard base period — the alternate isn't there to bump up the amount.

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The whole certification process confused me at first because I kept hearing people say they certify every week. That's not how it works in California.

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Yeah it's every two weeks in California, not weekly. The form covers a two-week period each time. Worth knowing before you panic because you think you missed a week.

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I had no idea about the two-week thing — I was actually checking every week thinking I'd missed something. That explains a lot.

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EDD Tele-Cert at 1-866-333-4606 (option 2 with your PIN) is an option if you can't get into UI Online for some reason. Nice to have a backup.

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The thing about being available for work tripped me up — I had a planned vacation already booked when I got laid off and I was worried about certifying for those weeks. If you're on vacation and genuinely not available to take a job if one was offered, that's a week you probably shouldn't be certifying for.

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That's something I hadn't thought about. I don't have anything planned but good to know that it matters.

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EDD asks directly on the certification whether you were able and available for work each day of the week. Answer honestly — that's the whole basis of the system.

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The ability-and-availability question covers every single week. Medical issues, travel, being in school — anything that made you genuinely unavailable affects whether you should certify for that week.

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My situation is a little different — I was let go from a nonprofit organization and someone told me those don't pay into unemployment so I might not even have a claim. Is that actually true?

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Not accurate. Working for a nonprofit doesn't disqualify you from unemployment. Nonprofits are covered employers — former employees file and get paid the same as anyone else. How the nonprofit funds those benefits on the employer side is an internal thing between them and EDD, but it doesn't affect your claim.

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Okay that's a relief. I was worried I'd been contributing to something I couldn't actually access.

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Worth clarifying too — unemployment is funded by the employer, not you. Nothing comes out of your paycheck for it. That CASDI deduction you might see on your pay stub is for state disability insurance and paid family leave, which is a separate program.

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What happens after 26 weeks if you're still out of work? I know someone who collected for like a year during one of the past downturns and I'm worried about what happens if my job search takes longer than expected.

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Twenty-six weeks is the standard maximum on a California claim right now. Extended benefits beyond that exist only when unemployment is high enough under federal or state law — it's not something that's automatically available. For what you're describing about a year's worth of benefits, that would have been during a specific period when extended programs were active.

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So I shouldn't count on more than 26 weeks. Good to know so I plan accordingly.

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There's also a thing called California Training Benefits that could add time if you're in EDD-approved training or school, but you have to apply for it before your 16th week of benefits. Not automatic at all.

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Two weeks after my layoff I got a letter from EDD about a phone interview being scheduled, even though I was clearly laid off. I panicked and thought it meant my claim was about to be denied.

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An interview doesn't automatically mean denial is coming. It just means EDD has an open question — maybe the employer responded with something that created ambiguity, or maybe EDD just needs to confirm details. The notice (DE 4800) tells you what it'll be about and when.

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The DE 4800 said the questions would be about my reason for separation, so I prepared by writing down exactly what happened — department eliminated, all roles affected, effective date. The interviewer called right at the scheduled time and it was a pretty short conversation.

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Preparing notes ahead of the interview is smart. Having specific dates and details ready makes it easier to stay clear and not get rattled if the questions feel pointed.

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Situation update from the original poster — I checked UI Online and the DE 429Z showed up. My weekly benefit amount came out to $387, which feels reasonable given my earnings. CalJOBS registration is done. Now just waiting to certify for the first time. Thanks everyone for all the help on understanding how can you be eligible for unemployment — this thread answered basically every question I had.

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$387 is a solid amount, especially for a first claim where hours varied. The first certification covering the waiting week plus one paid week should put some money in your account pretty soon after you submit it.

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Using Claimyr to get through to EDD is something I might still do if anything weird comes up on my claim — just knowing that option exists is reassuring.

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The waiting week surprise catches a lot of people off guard. First payment being one week not two is frustrating but at least now you know.

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