I've been put on administrative leave during a workplace investigation at my company (retail management). It's completely open-ended with no set return date. I haven't done anything wrong, but company policy requires leaves during certain types of investigations. My supervisor told me I should apply for unemployment since I'm not being paid during this time. The problem is when I go to file a claim on UI Online, the only separation options are 'quit' or 'laid off' - neither applies to my situation! I've been calling EDD for 3 days straight (like 50+ calls) and either get disconnected or told all reps are busy. I've tried calling at 8:01am, 10:30am, 2pm... nothing works. Does anyone know what option I should choose on the application? Or how to actually reach a human being at EDD who can help me file properly? My rent is due next week and I'm seriously stressing out.

I just got laid off from my restaurant job and applied for unemployment benefits last week. I received my EDD account number in the mail yesterday, but when I tried to register for UI Online, I keep getting an error message saying "can't find your information in our system". My eligibility phone interview is scheduled for 7/25/2025, which is still two weeks away. I'm confused about what to do next - should I wait until after my interview to try registering again, or do I need to call EDD to fix this issue? I'm stressing about not being able to certify for benefits if I can't even access my account. Has anyone dealt with this registration error before?

Has anyone dealt with this benefit year renewal issue? I filed my renewal application 2 weeks before my benefit year ended (tried to be responsible and avoid gaps). Got approved for the new claim since I had enough wages from a 6-month contract job I worked last year. Here's the weird part - I certified for what should have been my final week on the old claim, but instead of getting paid, my UI Online account shows "no payment due - waiting period week" even though I already served a waiting week when I first applied over a year ago! My renewal letter specifically stated to file early to "avoid interruption in benefits" but now I'm out a week's worth of money ($520). Is this normal procedure or did something get messed up? Feeling frustrated since I did everything they told me to do.

My benefit year is ending next week and I'll need to reapply for UI. Last time the online process flagged my account for 'further review' and I was stuck in pending hell for almost 2 months! This time I want to talk to an actual human being who can process my reapplication correctly the first time. Has anyone successfully gotten through to a representative recently? What time should I call? Is there a special number or extension that works better? I've tried the 833 number before but always got the dreaded 'we're experiencing high call volume' message. Any tips or tricks would be so appreciated!!

I'm in a really tough spot and need advice from anyone who's been through this. An EDD rep processed my unemployment claim last month but entered the wrong start date - she put April 2025 instead of March 2025. Because of this error, I had to go through a special eligibility interview for what they're now considering "backpay" even though it was THEIR mistake not mine! The interview was completed 8 days ago, but I still don't see any updates on UI Online. I'm now a month behind on my $2,100 rent and my landlord is threatening eviction. I've explained the situation, but he's not being understanding at all. Does anyone know how long EDD typically takes to make these backpay decisions after the interview? Are there ways to expedite it given my housing situation? I've tried calling multiple times but can't get through to anyone who can help.