EDD technical support phone number - can't find working number anywhere

That's what I was afraid of. I've been calling that number for days and can't get through.

The wait times are brutal. I called 67 times yesterday just to get on hold, then got disconnected after 2 hours.

Account lockouts are the worst because you can't do anything online until they fix it manually. No self-service option.

Exactly! And meanwhile I'm missing certification deadlines because I can't log in.

What's Claimyr? Is that some kind of calling service?

Yeah, it's an auto-dialer that calls EDD for you and forwards the call when they get an agent. Check out claimyr.com - saved me weeks of frustration.

I've heard mixed things about those services. Did they actually connect you to the right department for technical issues?

Yes, they connected me to a regular EDD agent who handled the account unlock. Same people you'd reach calling manually, just without the 50+ redial attempts.

Two weeks?! That's insane. Are you still getting paid or is everything on hold?

Everything's on hold. Can't certify, can't check payment status, nothing. It's a nightmare.

Good to know. How many password attempts trigger the lockout?

I think it's 3 failed attempts and you're locked for 24 hours. But if you keep trying, it becomes permanent until they manually unlock it.

Right? It's 2024 and they still don't have basic online support tickets for website problems.

Don't even bother calling between 12pm-1:30pm. The entire call center takes lunch and nobody answers.

89 times?! How long did that take you?

Started at 8am, got through around 3pm. Lost count of how many hours I spent redialing.

This is exactly why I'm considering that Claimyr thing. My time is worth more than spending entire days redialing.

I start calling at 7:55am every day. Sometimes I get through by 9am, sometimes never. It's completely random.

Monday mornings are impossible. I've had better luck Wednesday/Thursday afternoons.

Thanks for the timing tip. I was probably pressing too fast.

Also both 800-300-5616 and 833-978-2511 go to the same call center, so don't waste time trying different numbers.

That's it, I'm trying Claimyr today. I can't afford to miss another certification week.

How much did it cost? I'm desperate but also broke.

I think it was around $20. Considering I was about to lose weeks of benefits, it was a no-brainer for me.

I noticed this too! I can get through to hold earlier in the day but never after 4pm.

Probably because they want to clear the hold queue before closing. Makes sense but they should advertise the real hours.

This is why I'm so frustrated. I've gotten on hold 5 times and every single call dropped.

This is another reason Claimyr worked well for me. If the call drops, they just redial automatically until they get an agent.

That's actually genius. Wish I'd known about that service when I was dealing with my account lockout.

That might be what happened to me. I let Chrome auto-fill and it might have used an old password.

Yeah, their system is super finicky. I always clear my browser cache before logging in now.

That's it, I'm done with manual calling. Ordering a callback right now.

Same here. I've wasted too many days on this already.

Smart choice. I wish I'd found that service months ago when I was dealing with my ID verification issues.

Thanks for sharing that video link! I just watched it and it looks legit. I've been stuck in this endless calling loop for over a week now and I'm missing certification deadlines. Going to try Claimyr tomorrow morning.

Just wanted to update everyone - I used Claimyr this morning after reading all these comments and got connected to an EDD agent in 27 minutes! My account is finally unlocked and I was able to certify for the past two weeks. Felix, thanks for sharing that demo video - it really helped me understand how the service works. For anyone still on the fence, it's definitely worth the cost versus spending days calling manually.

Good point. Screenshot any error messages before calling so you can read them exactly.

Mine just says 'Account temporarily locked' with no other details.

That's the standard password lockout. Should be a quick fix once you get through to someone.

I had the same generic "Account temporarily locked" message when my account got locked three weeks ago. After finally getting through to an agent (took me 2 days of calling), they told me it was triggered by multiple failed login attempts from different browsers. They unlocked it in about 2 minutes and advised me to always use the same browser and clear cookies between sessions. The agent also mentioned that sometimes browser extensions can interfere with their login system, so try using incognito mode if you keep having issues.