EDD questionnaire about firing 2 weeks ago, now eligibility issues. What to expect when calling?
I got a questionnaire from EDD about 2 weeks ago asking why I was fired. I filled it out and sent it back, but now they're saying there's an issue with my eligibility. I'm not sure what to do next. Has anyone else dealt with this? What should I expect when I call them?
33 comments


Tom Maxon
I found a way to solve EDD eligibility issues quickly, watch this: https://www.youtube.com/watch?v=zKms_4WwCsc
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CosmicCruiser
Ugh, I've been there. EDD is such a pain to deal with. When I had to verify my eligibility, it took forever. Make sure you have all your documents ready when you call. They might ask for pay stubs, termination letter, anything related to why you were fired. Good luck!
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Aisha Khan
ā¢Yep, seconding this. Also, write down everything you tell them during the call. You might need it later if theres any discrepancies.
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Ethan Taylor
ā¢fr fr šÆ documentation is key. I learned that the hard way lol
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Yuki Ito
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Carmen Lopez
ā¢Sounds sketchy. Is it legit?
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Yuki Ito
ā¢Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of hold time. Worth every penny imo
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Andre Dupont
ā¢How long did it take for them to call you back?
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Yuki Ito
ā¢It took about 2 hours for me, but I've heard it can vary. Still way better than trying to call yourself
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QuantumQuasar
Listen up, cause I've been down this road before. Here's what you need to do: ⢠First, don't panic. This is pretty common. ⢠Make sure you have a clear, concise explanation for why you were fired. Stick to the facts. ⢠Gather any documentation you have about your termination. Emails, performance reviews, anything. ⢠When you call, be polite but firm. The person on the other end is just doing their job. ⢠Take notes during the call. Write down the name of who you spoke to and any case numbers they give you. ⢠If they ask for additional documents, send them ASAP. Don't delay. ⢠Follow up if you don't hear back within a week. Remember, the system is slow and frustrating, but stay persistent. You got this! šŖ
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Zoe Papanikolaou
ā¢This is gold š Wish I had this advice when I first started dealing with EDD
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Mateo Hernandez
ā¢Thank you so much for this detailed response! I'll definitely follow these steps.
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Jamal Wilson
am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get whats owed to us? the system is broken af š¤”
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Mei Lin
ā¢Preach! š It's like they make it difficult on purpose
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Liam Fitzgerald
ā¢ikr? its a full time job just trying to get ur benefits smh
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Amara Nnamani
Quick question - did you receive any kind of confirmation after you submitted the questionnaire? Might be worth checking your spam folder just in case they sent a follow-up that you missed.
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Giovanni Mancini
I had a similar issue last year. Turns out there was a discrepancy between what I reported and what my employer reported. Double-check all your dates and amounts to make sure everything matches up.
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Mateo Hernandez
ā¢That's a good point, I'll definitely review everything. Thanks!
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NebulaNinja
pro tip: if u can, try calling right when they open. I got through way faster that way
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Fatima Al-Suwaidi
ā¢This! Also, Wednesdays seem to be less busy for some reason š¤·āāļø
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Dylan Mitchell
Anybody else feel like we need a support group just for dealing with EDD? š This stuff is stressful!
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Sofia Morales
ā¢lmao yes please. EDD Survivors Anonymous š¤£
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Dmitry Popov
ā¢Sign me up! We can all share our war stories š
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Aisha Rahman
Hey Mateo! I went through something similar about 6 months ago. The key thing is to stay calm and be completely honest when you call. They'll likely ask you to explain the circumstances of your termination again, even though you already filled out the questionnaire. Sometimes there are discrepancies between what you reported and what your former employer reported to them. Make sure you have your termination letter handy if you have one, and be prepared to explain your side of the story clearly. The whole process took about 3 weeks for me to get resolved, but it did work out in the end. Don't give up!
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Luca Russo
I'm going through the exact same thing right now! Got my questionnaire last week and just sent it back. It's nerve-wracking waiting to hear back. From what I've read in other threads, the key is to be super detailed and honest about what happened. Also, I've been keeping copies of everything I send them just in case. Hope it works out for both of us! š¤
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Max Reyes
ā¢Same boat here! Just got my questionnaire yesterday and I'm already anxious about it. Thanks for the tip about keeping copies - definitely doing that. Good luck to you too! š
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Madison King
I went through this exact situation about 8 months ago! The eligibility review after a termination questionnaire is pretty standard - they just need to verify that your firing wasn't due to misconduct that would disqualify you from benefits. When you call, they'll probably walk through your questionnaire responses and may ask for clarification on certain points. The wait times are brutal, but once you get through, the actual conversation is usually pretty straightforward. Just be honest and stick to the facts about what happened. In my case, it took about 2-3 weeks after the call to get a decision, but I was approved. Hang in there - it's stressful but most people do get through this process successfully! šŖ
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Yara Sayegh
ā¢This is super helpful, thank you! It's reassuring to know that most people get through this successfully. I was really worried that getting questioned about my termination meant automatic denial. The 2-3 week timeline after the call is good to know too - helps set realistic expectations. Did they ask you for any additional documents during your call, or was the questionnaire enough?
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Emma Davis
Hey Mateo, I just went through this exact same process about a month ago! The eligibility review after submitting a termination questionnaire is actually pretty routine - they do it for most people who were fired to make sure there wasn't any misconduct involved. When you call, have your questionnaire responses handy because they'll likely go through them with you again. They might ask for more details about specific incidents or ask you to clarify dates/circumstances. The rep I spoke with was actually pretty understanding once I explained my situation clearly. One thing that helped me was having my employee handbook ready too, in case they asked about company policies. The whole call took about 45 minutes, and I got my eligibility determination letter about 10 days later (approved!). The waiting is the worst part, but try not to stress too much - most people who weren't fired for serious misconduct end up getting approved. You got this! š
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Naila Gordon
ā¢Thanks Emma! This is exactly what I needed to hear. I was really worried that the questionnaire meant I was in trouble, but it sounds like it's just part of their standard process. I'll definitely have my questionnaire responses and any documentation ready when I call. The 45-minute call time and 10-day turnaround is really helpful to know - gives me a realistic timeline to expect. Really appreciate you sharing your experience! š
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Dmitry Kuznetsov
I'm currently dealing with this too! Got my questionnaire about 3 weeks ago and just heard back that there's an eligibility issue. It's so stressful not knowing what's going to happen. From what I've gathered from friends who've been through this, the phone call is basically them going over your questionnaire again and asking for clarification. One thing my friend mentioned is that they might ask about your work performance leading up to the termination, so it might be worth thinking through that timeline. Also, if you have any emails or documentation that shows you were trying to improve or address whatever issues led to your firing, that could be helpful to have on hand. The uncertainty is killing me, but seeing everyone's success stories here is giving me some hope! Keep us updated on how your call goes - we're all rooting for you! š¤
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Michael Adams
ā¢Thanks for sharing your experience Dmitry! It's really helpful to know I'm not alone in this. The tip about having documentation that shows you were trying to improve is great - I actually do have some emails where I was asking my supervisor for feedback and trying to address the issues that came up. I'll definitely have those ready when I call. The 3-week timeline you mentioned is also useful to know. It's such a nerve-wracking process but reading everyone's stories here is making me feel more prepared. I'll definitely update everyone once I get through to them! š
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Vera Visnjic
I went through this exact same situation about 6 months ago! The questionnaire and eligibility review is actually pretty standard - they have to do it whenever someone was terminated to make sure it wasn't for misconduct that would disqualify you from benefits. When you call, they'll basically go through your questionnaire responses with you again and might ask for clarification on specific points. The key things that helped me: 1) Have all your termination paperwork ready (termination letter, final pay stub, etc.), 2) Write down a clear timeline of events leading up to your firing, 3) Be completely honest but stick to the facts - don't get emotional or badmouth your former employer. The call took about 30 minutes for me, and I got my determination letter 2 weeks later (approved!). The waiting is definitely the hardest part, but most people who weren't fired for serious misconduct do get approved. Try calling first thing in the morning - I got through around 8:05 AM on my third try. You've got this! šŖ
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