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EDD eligibility questionnaire arrived in mail - what should I prepare for?

Just got a call from EDD saying they're mailing me an 'eligibility questionnaire' and I have to fill it out within 10 days of receiving it. This is my first time on unemployment (laid off from construction job after 3 years) and I'm freaking out a bit. What kind of questions will be on it? Is this a normal thing or does it mean there's a problem with my claim? My benefits have been approved and I've been certifying for 4 weeks already, so I'm confused why they're sending this now. Anyone gone through this process recently?

Mei Wong

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I had to fill one out back in January. It's basically EDD's way of verifying information about why you're no longer working. They'll ask about the circumstances of your job ending, if you were fired/laid off/quit, and other details about your last employment. Be honest and thorough - they'll cross-check with your employer. I was nervous too but it wasn't that bad. Just make sure you return it by the deadline or your payments could be delayed.

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Thanks! Do you remember how many pages it was? Did you have to provide any additional documentation with it?

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Mei Wong

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It was about 4-5 pages if I remember right. I didn't need to include any documents with mine, but that might depend on your situation. The questions were pretty straightforward - dates of employment, contact info for supervisor, reason for separation, etc. Just keep a copy of everything you submit in case there's any follow-up.

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got 1 of those 2 weeks after i started gettin paid. filled it out, sent it back, then they stopped my payments for a month with no explanation. typical edd bs

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Oh no, that's exactly what I'm worried about! Did you ever get your payments restarted? Did they tell you why they stopped them?

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ya eventually, had to call like 50 times. they said something about "needing to verify employment details" even tho everything was already in my claim. just make sure u keep copies of EVERYTHING

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PixelWarrior

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These questionnaires are standard procedure for certain types of claims or when there's a discrepancy between your information and your employer's. The most important things to remember are: 1. Answer truthfully and consistently with what you've already told EDD 2. Return it by the deadline (this is critical) 3. Be specific about dates and reasons for separation 4. If you were laid off due to "lack of work" make sure that's clearly stated 5. Keep a photocopy or take pictures of your completed form before sending If your answers differ significantly from what your employer reported, you may receive a Notice of Determination and possibly be scheduled for a phone interview to resolve discrepancies. Just stick to the facts and you should be fine.

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This is incredibly helpful, thank you! I was definitely laid off due to lack of work - the project ended and they didn't have another one lined up. Should I just write exactly that on the form?

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PixelWarrior

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Yes, that's exactly what you should write. "Laid off due to lack of work - project completion" is perfect. That's a standard qualifying reason for unemployment benefits. Since you've been approved and certifying already, this is likely just a verification step. As long as your explanation matches what your employer reports, you shouldn't experience any interruption in benefits.

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Amara Adebayo

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My sister got one of those and ended up having to do a phone interview too because her old boss tried to claim she quit (she didn't). The whole process took FOREVER and she was so stressed. Good luck!

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That sounds awful! Did your sister eventually get it resolved and keep her benefits?

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Amara Adebayo

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Yeah she did but it took like 6 weeks and she almost got evicted waiting for her money. Her landlord was cool about it at least. The EDD system is such a mess!

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If you need help after submitting the questionnaire, remember that trying to call EDD directly can be incredibly frustrating. I spent weeks trying to get through about my eligibility questionnaire follow-up before I discovered Claimyr (claimyr.com). They helped me connect with an EDD representative within 30 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It was honestly such a relief to finally talk to someone at EDD who could explain what was going on with my claim and answer my specific questions about the questionnaire.

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Does that service actually work? I've been trying to call EDD for TWO WEEKS straight about a similar issue and can't get through. Always get the "we're experiencing high call volume" message no matter what time I call.

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Yes, it worked for me and several others I know who needed to reach EDD. Basically it automates the calling process so you don't have to keep redialing. I was skeptical too but got connected to a rep the same day.

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Dylan Evans

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i had to fill out one of these after my 3rd certification. turned out my employer claimed I voluntarily quit when I was actually laid off!!! make sure you clearly explain your situation and keep proof of everything. i almost lost my benefits because of their mistake.

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That's scary! How did you prove you were laid off and not quitting? I have my termination letter but it just says "end of project" - should I include a copy of that with my questionnaire?

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Dylan Evans

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Yes definitely include that letter!!! That's perfect proof. I had texts from my supervisor telling me not to come in anymore because work was slow. EDD accepted that as evidence. Anything in writing helps your case.

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PixelWarrior

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One additional note - after you send back the questionnaire, log into your UI Online account every few days to check your claim status. If there's an issue, it will often show up there before you receive anything in the mail. If you see your payments switch to "pending" after submitting the questionnaire, that's an indication they may need additional information.

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Great tip, thank you! I've been checking UI Online daily since I'm paranoid about missing something important. Really appreciate all the advice - feeling much less anxious about this whole process now.

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