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Paige Cantoni

EDD paper certification to check payment - how long to process mail claims?

Hey everyone, I'm in a weird situation with my EDD certifications. I initially filed my claim online with my phone, but when it came time for weekly certifications, my cell service died (thanks a lot, budget carrier!). I ended up having to mail in my paper certification forms. Based on advice from friends, I also requested payment by check instead of direct deposit or Money Network card. I mailed my certification form on the 16th of this month, but haven't heard anything back. No letters, no updates, nothing. When I finally got phone service back and called EDD to check on my claim status, I just got the automated system which made me complete another certification by phone (not sure if that messes things up?). Does anyone know the typical processing time for mailed certifications? And how long until paper checks are issued and mailed out? I'm getting worried because my rent is due in a week and I'm counting on this money. What are the next steps I should expect?

Kylo Ren

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Paper certifications take about 10 days to process after they receive them. Then add another 3-5 business days for the check to arrive in the mail. So we're talking about 2-3 weeks total from when you mailed it. The good news is that doing a certification by phone won't mess things up - the system just marks your weeks as certified using whichever method was processed first. For future reference though, I'd strongly recommend sticking with UI Online whenever possible. Paper processing is one of the slowest methods with EDD. Even the telecert system (certification by phone) is faster than mail.

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Paige Cantoni

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Thank you! That timeline helps a lot. Do you know if there's any way to check if they received my paper certification? The online system just shows my weeks as "not paid" with no other details.

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i did paper certs for like 6 months last year cuz my account got locked. checks usually came about 10 days after i mailed stuff but sometimes took WAY longer like 3+ weeks no joke. EDD is weird about mail tbh

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Jason Brewer

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Same! Sometimes my checks would come in 8 days, sometimes over 3 weeks. Zero consistency. I finally switched to direct deposit after 4 months because I couldn't handle the stress of not knowing when I'd get paid.

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The certification by phone you did might actually speed things up! When you certify by phone, it overrides the paper certification if they haven't processed it yet. In my experience, the phone certification processes in 2-3 days, then the payment takes 3-5 more days to mail out as a check. One thing to watch for: make sure your mailing address is correct in the system. If you've moved recently and haven't updated your address with EDD, your check could get lost or returned to them. Also, just curious - why did people tell you checks were better? Most people find the Money Network card or direct deposit much faster and more convenient. Checks have the highest risk of delays or getting lost in the mail.

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Paige Cantoni

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People told me checks were more reliable because they had issues with the Money Network card getting frozen or funds being held. My address is current, so hopefully that's not an issue. I'm just getting anxious because I can't see any status updates online about whether they received my paper form.

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Liam Cortez

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I've been dealing with EDD for over two years (on and off) and I can tell you that paper certifications are the SLOWEST way to get paid. They have to manually enter those forms which takes forever with their staffing issues. I once waited 5 WEEKS for a paper certification to process!!! The phone certification you did might actually help, but honestly calling EDD directly would be your best bet to make sure everything is on track. Problem is... GOOD LUCK GETTING THROUGH TO A HUMAN!!! I spent 3 days calling non-stop before I got through last month.

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Savannah Vin

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Have you tried Claimyr? It's a service that helps you get through to an EDD rep without spending hours calling. It worked for me when I had issues with my certification. Their website is claimyr.com and they have a video demo that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It was worth it for me to get my certification issues solved in one day rather than spending a week trying to get through. The rep was able to tell me exactly what was happening with my claim and fixed my payment status while I was on the phone.

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Mason Stone

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why would u ever request paper checks lol thats just asking for trouble. my neighbor had his stolen right from his mailbox! edd money network card is way better and u can transfer the money to ur bank account for free. paper certs + paper checks = double the wait time

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Paige Cantoni

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Yeah, I'm realizing now that it wasn't the best choice. I just went with what friends recommended without doing my own research. If I ever need unemployment again I'll definitely stick with the electronic options.

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wait so u certified twice for the same weeks? once by mail and once by phone? u might get hit with a false certification penalty if the system thinks ur trying to double dip

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Kylo Ren

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That's not correct. The EDD system is designed to detect and prevent duplicate certifications for the same benefit week. If you certify through multiple methods (online, phone, paper), the system will only process the first certification it receives and ignore subsequent ones for the same week. The automated phone system wouldn't even allow you to certify for weeks that are already in the system as certified. This is a common misconception, but certifying through multiple methods won't trigger false certification penalties as long as the information provided is consistent.

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Jason Brewer

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I feel your pain! I was in almost the exact same situation last year when my internet was cut off. The uncertainty of when you'll get paid is the WORST part of paper certifications. For me, it took about 12 days from mailing my cert to getting a check, but that was during a slow period. It might take longer now if they're busy with a lot of new claims.

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Paige Cantoni

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Thanks for sharing your experience! I'm at day 9 now since mailing, so hopefully I'll see something soon. The uncertainty is definitely stressful.

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Update on your situation yet? Sometimes paper certifications can get lost in the mail too. If it's been more than 15 days since you mailed it and you haven't received payment, you should definitely try to speak with an EDD representative to check the status. They can also switch you back to electronic certification for future weeks, which would be much faster. One more thing - for anyone reading this thread later, you can still use UI Online at a public library or on a friend's device even if your own phone/internet is down. That's usually faster than dealing with paper forms.

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Paige Cantoni

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Good news! My payment finally processed this morning - 13 days after mailing my certification. The status online changed from "Not Paid" to "Paid" with yesterday's date. Now I just need to wait for the check to arrive. I've definitely learned my lesson about paper certifications and checks being the slowest option. Thanks everyone for your help and advice!

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Amun-Ra Azra

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That's great news @Paige Cantoni! 13 days is actually pretty reasonable for paper processing - I've seen it take much longer. Just keep an eye on your mailbox over the next few days for the check. And yeah, definitely stick with UI Online or phone certification going forward. The library tip is solid advice too - most public libraries have free computer access if you're ever in a bind again with internet/phone issues.

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Tami Morgan

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Glad to hear your payment finally processed @Paige Cantoni! 13 days is actually not too bad for EDD paper processing - I've definitely seen worse. Your check should arrive within the next 3-5 business days typically. For anyone else reading this who might be in a similar situation: if you're ever stuck without internet/phone service again, most EDD local offices also have computers available for public use during business hours. You can walk in and use their terminals to certify online, which is way faster than mailing paper forms. Just bring a photo ID and your claim details. Also, once you get back on your feet financially, I'd really recommend switching to direct deposit for future payments. Even though your friends had issues with the Money Network card, direct deposit to your own bank account is usually the most reliable option and processes much faster than checks.

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Yara Khalil

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That's really helpful advice about using computers at EDD local offices! I had no idea they offered that service. Definitely going to keep that in mind for the future. And you're right about direct deposit - I think I let my friends' bad experiences with the Money Network card scare me away from all electronic options, but direct deposit to my own bank is totally different. Once I get this current situation sorted out, I'll definitely make the switch. Thanks for the practical tips!

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Luca Greco

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Just wanted to chime in as someone who's been through the EDD paper certification process multiple times. The 13-day timeline you experienced is pretty typical - I've had it range anywhere from 10-18 days depending on how busy they are. One thing I learned the hard way: always make copies of your paper certification forms before mailing them! EDD has lost my forms twice over the years, and having copies made it much easier when I had to call and get things sorted out. Also, I started using certified mail with tracking after the first time they "lost" my paperwork - costs a few extra bucks but gives you proof they received it. For anyone still reading this thread who might be dealing with similar issues, another option is faxing your certification forms if you have access to a fax machine. It's faster than regular mail but still slower than online/phone certification. Some UPS stores and libraries offer fax services if you don't have access to one at home. Glad everything worked out for you in the end!

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Nia Harris

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Those are excellent tips! Making copies and using certified mail is such smart advice - I wish I had thought of that before mailing my form. The peace of mind from tracking would have been worth the extra cost for sure. I'm definitely saving this thread for future reference in case I ever need to deal with EDD again. It's amazing how much practical knowledge this community has shared here!

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QuantumQuasar

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As someone who works in government benefits administration (not EDD but similar state agency), I can confirm that paper processing is always the slowest option across all unemployment systems. The 13-day timeline you experienced is actually quite reasonable - I've seen paper certifications take 3-4 weeks during peak periods. A few additional tips for anyone who might end up in this situation: 1) Always date your paper forms clearly and legibly - unclear dates can cause processing delays, 2) Use black ink only (blue ink sometimes doesn't scan well in their systems), and 3) If you're ever unsure whether your form was received, you can request a "proof of mailing" receipt at the post office for regular mail, or upgrade to certified mail like others mentioned. The good news is that once EDD processes your certification, the payment timeline for checks is pretty consistent at 3-5 business days. Your check should definitely arrive before your next certification period begins.

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Aidan Percy

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This is really insightful information from someone with actual experience in the system! The tips about black ink and clear dates are things I never would have thought of but make total sense for automated processing. I'm curious - in your experience, do you see similar delays with other state benefit programs when people submit paper forms, or is EDD particularly slow compared to other agencies?

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