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Aidan Percy

EDD lost my unemployment check - need help getting replacement ASAP

I'm seriously stressing out right now. My weekly unemployment benefit check was supposed to arrive last Friday (I opted for paper checks since I had issues with the Money Network card). The mail carrier confirmed they delivered it to my mailbox, but it's completely missing! I've already checked with neighbors and filed a report with USPS, but they basically said there's nothing they can do. I'm 3 weeks behind on rent and my landlord is getting impatient. Has anyone dealt with EDD replacing a lost check? How long does the process take? Do I need to contact them directly or is there something I can do through UI Online? Any advice would be really appreciated because I'm getting desperate.

You need to call EDD directly about this - it's not something you can fix through UI Online. They have a specific process for lost/stolen checks. When you reach them, ask about their "stop payment" procedure. They'll verify your identity, cancel the original check, and issue a replacement. Just be prepared - it can take 7-10 business days for the replacement check to arrive after they process the stop payment.

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Aidan Percy

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7-10 DAYS??? My landlord is going to kill me. Do they have any expedited options? I've tried calling EDD all morning but keep getting the "we're experiencing high call volume" message and then it hangs up.

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Norman Fraser

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yikes this happened to me 2 months ago. such a headache! might want to switch to direct deposit after this gets fixed, way more reliable than paper checks or that stupid money network card

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Aidan Percy

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Yeah I definitely will switch to direct deposit. Did you eventually get your replacement check? How long did it take?

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Kendrick Webb

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I had the exact same issue last year. The key is getting through to an actual EDD rep who can help. After trying for days with no luck, I found this service called Claimyr (claimyr.com) that got me connected to an EDD representative in under 25 minutes. They basically call EDD for you and then connect you once they get through. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km When I finally spoke with EDD, they issued a stop payment on the lost check and sent a replacement, which arrived about 8 days later. Make sure to have your claim info ready when you call.

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Hattie Carson

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I've heard of Claimyr but wasn't sure if it was legit or just another scam targeting desperate unemployed people. Did you have to give them any personal info? Seems sketchy to trust a third party with EDD stuff.

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Kendrick Webb

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They don't ask for any sensitive info - just your phone number so they can call you back when they get through to EDD. You speak directly with the EDD rep, Claimyr just handles getting past the busy signals. Totally saved me when I was in a similar desperate situation.

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ok so unpopular opinion but maybe stop depending on the government and find a job?? theres literally help wanted signs EVERYWHERE. just saying.

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Aidan Percy

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I've been on 12 interviews in the past month and applied to over 60 positions. I was laid off after 7 years at the same company due to downsizing. But thanks for your super helpful "advice"! 🙄

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Dyllan Nantx

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EXACTLY what I wanted to say! That comment was completely unnecessary and insensitive. People don't choose to be unemployed, and UI benefits are something we PAY INTO while working. It's not a handout.

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The EDD has a specific form for reporting lost or stolen checks - it's called the DE 1537. However, you HAVE to speak with a representative first before they'll process it. They need to verify your identity and place a stop payment on the original check before issuing a replacement. In my experience (former claims processor), replacements typically take 5-7 business days after the stop payment is processed. However, in cases of serious hardship (like potential eviction), sometimes they can expedite the process. Make sure to explain your urgent situation clearly to the representative. One important thing: while waiting for the replacement, continue certifying for your benefits on your regular schedule. The lost check issue won't affect your ongoing claim as long as you keep certifying.

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Aidan Percy

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Thank you so much for this detailed information! I'll definitely mention my eviction risk when I get through. And thanks for the reminder about continuing certification - with all this stress I might have forgotten.

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Norman Fraser

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btw u should file a police report too. my neighbor had his check stolen from mailbox last yr and edd asked for police report number

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Aidan Percy

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That's a good idea. I'll call the non-emergency line today and see if they'll take a report over the phone. Thanks!

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Hattie Carson

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I don't understand why EDD makes everything so complicated!!! When I had a similar problem the guy at the post office told me that USPS loses thousands of checks every month but the EDD system is so ancient they can't figure out direct deposit for everyone. The whole department needs to be completely rebuilt from scratch. I wasted THREE WEEKS of my life trying to get a replacement check. Everyone tells you something different. One rep said I needed to wait 10 days from mail date, another said I could request replacement immediately. Total nightmare.

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EDD actually does offer direct deposit to everyone now - it's been the default option since 2024. You can switch payment methods in your UI Online account under 'Payment Preferences'. The system has improved quite a bit in the last year.

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UPDATE: I just got through to EDD (after 2 hours on hold). They're processing a stop payment and sending a replacement check that should arrive in 5-7 business days. The rep also helped me switch to direct deposit for future payments. For anyone facing a similar issue, here's what they'll ask for: 1. Full name and SSN to verify identity 2. Check number if you have it (from your payment history in UI Online) 3. Payment amount 4. Date it was supposed to arrive 5. Whether you've filed a police report (recommended but not required) Hope this helps anyone in a similar situation!

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Aidan Percy

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You're amazing! Thank you for sharing all this info. Did you just keep calling repeatedly until you got through? Any specific time of day that seemed better?

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I called right when they opened at 8:00 AM and pressed option 2, then 4 when prompted. Still had to wait on hold, but at least I got in the queue instead of getting disconnected like I did yesterday when I tried calling around noon.

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Ethan Taylor

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This is such a stressful situation and I totally feel for you! I went through something similar last year when my check got stolen right out of my mailbox. A few things that might help while you're waiting for the replacement: 1. Contact local food banks or 211 (dial 2-1-1) for emergency assistance programs that might help with rent or utilities 2. Reach out to your local community action agency - they sometimes have emergency rent assistance funds 3. Talk to your landlord about a payment plan or temporary extension if possible - many are more understanding than you'd expect, especially if you can show them you're actively working on getting the funds Also, once you get this sorted out, definitely switch to direct deposit like others mentioned. I've never had an issue since making that change. The whole paper check system is just too unreliable with mail theft being so common now. Hang in there - you'll get through this! The replacement check process does work, it's just frustratingly slow.

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This is really helpful advice, especially the 211 suggestion! I didn't even know that existed. I'm definitely going to look into local emergency assistance programs today. And you're absolutely right about talking to my landlord - I've been avoiding the conversation out of embarrassment, but showing them I'm actively working on it might buy me some time. Thanks for the encouragement, I really needed to hear that right now.

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Mason Davis

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I'm so sorry you're going through this stress! I had a similar situation a few months back and it's absolutely nerve-wracking when you're already struggling financially. One thing I learned that might help speed things up - when you call EDD, make sure to emphasize that you're facing imminent eviction. They do have some discretion for hardship cases and can sometimes expedite replacements to 3-4 business days instead of the usual week. Also, if you're having trouble getting through on the phone, try calling at exactly 8:02 AM (not 8:00 - everyone calls then). I've had better luck getting through in that 8:00-8:30 AM window. And definitely get that police report like Norman mentioned - it shows you're taking it seriously and EDD seems to process those cases faster. In the meantime, don't be afraid to explain the situation to your landlord. Most understand that unemployment benefits can have hiccups and showing them you've already started the replacement process might buy you some patience. You've got this!

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Sayid Hassan

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This is such great advice about calling at 8:02 AM - I'm definitely going to try that tomorrow morning! I had no idea they had discretion for hardship cases either. I'm really hoping they can expedite it since I'm literally counting down days until my landlord starts eviction proceedings. It's reassuring to hear from people who've actually been through this and came out the other side. Thank you for taking the time to share your experience!

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Emily Parker

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I work for a nonprofit that helps people navigate these kinds of benefit issues, and I want to add a couple things that might help. First, if you're facing eviction, contact your local Legal Aid office immediately - many have emergency rental assistance programs or can help negotiate with landlords. Second, some counties have "emergency cash assistance" programs through social services that can bridge you while waiting for the replacement check. Also, when you do get through to EDD, ask specifically about their "critical needs payment" option - it's not widely advertised but they can sometimes issue emergency payments for housing situations. You'll need documentation showing the eviction threat, but it can be processed much faster than a standard replacement check. Don't give up - there are more resources available than most people realize. The system is frustrating but there are people and programs designed to help in exactly these situations.

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Niko Ramsey

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This is incredibly helpful information! I had no idea about the "critical needs payment" option - that could be a game changer. I'm definitely going to ask about that when I call EDD tomorrow morning. I'll also look into Legal Aid in my area. It's amazing how many resources exist that nobody tells you about when you're in crisis. Thank you so much for sharing your professional knowledge - it gives me hope that there might be faster solutions than just waiting for the standard replacement process.

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Aidan Hudson

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I'm really sorry you're dealing with this - losing an unemployment check when you're already stressed about rent is just awful timing. Based on what others have shared here, it sounds like calling EDD first thing in the morning (around 8:02 AM like Mason suggested) is your best bet for getting through quickly. One thing I'd add - while you're waiting for the replacement check to arrive, consider reaching out to local churches or community organizations. Many have emergency assistance funds specifically for situations like this, and they can sometimes help with partial rent payments or even just grocery assistance to free up what little money you do have for rent. Some don't even require you to be a member. Also, document everything - keep records of when you called EDD, reference numbers they give you, the police report number, etc. Having all that organized can help speed things up if you need to call back or escalate the issue. You're going to get through this!

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Diego Vargas

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Thank you so much for the encouragement and practical advice! I never thought about reaching out to local churches - that's actually a really good idea since I'm getting desperate and every little bit would help with rent. The documentation tip is smart too - I've been so frazzled I wasn't even thinking to keep track of reference numbers. I'm going to set my alarm for 7:55 AM tomorrow and try the 8:02 AM calling strategy. Reading everyone's responses here has honestly been the first time I've felt hopeful about this situation since it started. It's amazing how much better it feels knowing other people have been through this exact same thing and made it out okay.

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I went through this exact situation about 6 months ago and I know how panicky it feels when you're already behind on rent. Here's what worked for me: I called EDD at exactly 8:01 AM (found this timing worked better than 8:00 or 8:02) and got through after about 45 minutes on hold. The rep was actually really understanding when I explained I was facing eviction. A couple things that helped speed up the process: 1) I had already filed the police report before calling, which they appreciated, 2) I had my UI Online account open so I could give them the exact check number and amount immediately, and 3) I specifically asked about expedited processing due to housing emergency - they were able to get my replacement out in 4 business days instead of the usual 7-10. Also, while you're waiting, call 211 for emergency rental assistance resources in your area. In my county they had a program that could cover partial rent for unemployment situations. Don't be embarrassed to ask for help - that's literally what these programs exist for. You're going to get through this!

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Amun-Ra Azra

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This is such valuable firsthand experience, thank you for sharing! The timing tip about 8:01 AM is really specific and helpful - I'm going to try that exact time tomorrow. I love that you had everything ready beforehand too, that's smart thinking. I'm definitely going to pull up my UI Online account and have all my info ready before I call. The fact that you got it expedited to 4 days gives me so much hope! I'm also going to call 211 today - several people have mentioned it and it sounds like there might be resources I didn't even know existed. It's incredible how much better I feel just knowing that other people have been in this exact situation and found their way through it. Thank you for taking the time to give such detailed advice!

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Alana Willis

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I'm so sorry you're going through this stress - I can only imagine how panicked you must be feeling with rent hanging over your head. I went through something similar last year and the anxiety was overwhelming. A few things that might help while you're working on the EDD replacement: First, definitely try that 8:01-8:02 AM calling window everyone mentioned - it really does seem to work better than other times. Second, when you do get through, be very clear about your eviction timeline. Use phrases like "facing immediate eviction" or "housing emergency" - the reps do have some discretion for urgent situations. Also, I'd strongly recommend calling your local Salvation Army or Catholic Charities (even if you're not religious). They often have emergency rental assistance funds that can help bridge the gap while you're waiting for your replacement check. Some can even cut a check directly to your landlord within 24-48 hours if you bring documentation of your situation. One last thing - save all your confirmation numbers and write down the rep's name when you call EDD. If something goes wrong with the first replacement, having that documentation can help speed up any follow-up calls. You've got this - the replacement process does work, it's just nerve-wracking while you're waiting!

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This is such compassionate and practical advice! I really appreciate you mentioning the specific phrases to use with EDD reps - "housing emergency" sounds much more urgent than just saying I'm behind on rent. The Salvation Army suggestion is brilliant too - I never would have thought to contact them but you're right that they probably deal with these exact situations all the time. I'm definitely going to call them today along with Catholic Charities. And yes, the documentation tip is so smart - I've been learning throughout this thread how important it is to keep track of everything. Thank you for the encouragement at the end too - I really needed to hear that this process actually works and I'm not just stuck in some endless bureaucratic nightmare. Everyone's responses here have honestly been a lifeline when I was starting to panic about losing my apartment.

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Caden Turner

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I've been following this thread and wanted to add something that might help while you're waiting for your replacement check. If you have any gig work apps on your phone (DoorDash, Uber Eats, Instacart, etc.), even doing a few deliveries this week could help you scrape together something toward rent to show your landlord you're making an effort. I know it's not much and you shouldn't have to do this while dealing with EDD's slowness, but sometimes even $50-100 can buy you goodwill with a landlord when you explain the situation. Also, many utility companies have programs where they'll contact your landlord directly to verify your situation if you're behind due to benefit delays - sometimes that third-party verification helps landlords feel more confident about giving extensions. Worth calling your electric/gas company to ask if they have any tenant advocacy services. The fact that you're being so proactive about this and reaching out for help shows you're going to get through it. Hang in there!

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Carmen Vega

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That's actually really smart advice about the gig work! I hadn't even thought about doing some quick deliveries to show my landlord I'm actively trying to come up with money. Even if it's just $50-75, you're right that it could demonstrate good faith effort. I do have DoorDash on my phone from before I lost my job - might be worth signing back on for a few days just to have something to show. The utility company tip is interesting too - I never knew they had tenant advocacy services. My electric bill is also behind so maybe they could help in multiple ways. Thanks for thinking outside the box with these suggestions!

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Yuki Yamamoto

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I'm really sorry you're going through this nightmare situation - I can feel the stress coming through your post. I had my EDD check stolen from my mailbox about 8 months ago and went through this exact same panic about rent. Here's what worked for me: Call EDD at exactly 8:00 AM when they open (I tried the 8:01-8:02 timing others mentioned but had better luck right at 8:00). Have your UI Online account pulled up with your payment history ready - you'll need the check number, amount, and issue date. When you get through, immediately mention you're facing eviction and ask specifically about "emergency processing" or "critical needs payment" - they do have options for housing emergencies that can cut the timeline down to 3-5 days instead of the usual week+. While you're waiting for the replacement, definitely call 211 for local emergency rental assistance. Also try reaching out to your county's social services office - many have one-time emergency funds specifically for situations like this. In my case, I was able to get $400 from a local nonprofit that helped bridge the gap. Most importantly - talk to your landlord TODAY. Explain exactly what happened and that you've already started the replacement process with EDD. Bring documentation if you have it (police report, EDD confirmation numbers, etc.). Most landlords would rather work with you than go through eviction proceedings. You're going to get through this! The system is frustrating but it does work eventually.

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