EDD claim stuck on pending after certification - approved but no payment?
Hey everyone, I'm freaking out a little and could use some advice! I was let go from my retail management job on February 13th (totally blindsided me) and filed for unemployment on the 16th. I got notification that my claim was approved, and I certified for my first two weeks on Feb 25th. It's been over a week now, and when I log into UI Online, my payments are still showing as 'pending' with no explanation. No messages in my inbox either. Is this normal? How long should I expect to wait before something happens? Should I just keep waiting or should I try calling EDD? I've heard the phone lines are a nightmare...
38 comments


Cedric Chung
its normal for first payment to take longer than the others. mine was stuck on pending for like 10 days before it switched to paid. just wait a few more days
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Hailey O'Leary
•Thanks for replying! That's a relief to hear. Do you remember if you got any kind of notification when it changed from pending to paid?
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Talia Klein
Actually, if it's been more than 7 days since certification and you're still stuck on pending, that usually indicates an eligibility issue that needs resolution. Common reasons include identity verification, separation reason review, or work search requirements. I'd recommend checking if there's an alert under "Notifications" on your dashboard that you might have missed, and looking for any outstanding tasks in the "History" section.
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Maxwell St. Laurent
•^^^ This! My first claim in 2025 got stuck because I forgot to complete the ID.me verification. Check everything carefully before you spend hours trying to call. The system is designed to make us give up lol
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PaulineW
If there are no pending tasks and your claim is approved but stuck on pending payment, you're in what's called 'payment limbo.' Unfortunately, this is becoming common with first-time claims in 2025. The system automatically flags many new claims for manual review - especially if you were terminated rather than laid off. You'll need to speak with a tier 2 specialist at EDD to lift the pending status and release your payment.
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Hailey O'Leary
•That makes sense since I was terminated (though it wasn't for misconduct). How do I make sure I get to a tier 2 specialist? The regular number just disconnects me.
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Annabel Kimball
OMG i went through EXACT same thing in January!!! my first payment was stuck 4 WEEKS!!! i called like 57 times got hung up on by the stupid robot voice every single time. eventually i just stopped trying and it randomly switched to paid. EDD IS THE WORST
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Hailey O'Leary
•4 WEEKS?? I can't wait that long! I have bills coming due next week that I was counting on this money for. Did you ever find out why it was held up?
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Chris Elmeda
I had this same issue back in January. After wasting days trying to get through on the regular line, I finally used Claimyr to connect with an EDD agent. Took about 20 minutes instead of days of redialing. My pending payment was resolved in one call - turned out there was a flag on my account because my employer contested the termination. The agent was able to remove the hold immediately after I explained my situation. You can see how it works in this video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or just go to claimyr.com. Totally worth it compared to the stress of not knowing what's happening.
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Jean Claude
•do they sell ur info or something? sounds kinda sketchy tbh
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Maxwell St. Laurent
DONT WAIT!! If its in pending for more than 5-7 days you NEED to call, especially for first payment. Something is flagged on your claim. Might be simple, might be complicated, but it won't resolve itself. I waited 3 weeks thinking it would fix itself last year and when I finally got through, the agent fixed it in 2 minutes. Turned out my employer had reported different wages than what I claimed. Could be anything!
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Hailey O'Leary
•Thanks, I'll definitely try calling then. I didn't realize it could be something so specific that needs to be fixed manually.
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PaulineW
Here's what to do when you call: 1) Call early (8:01am), 2) Select the option for existing claims, 3) When asked why you're calling say "payment status", 4) If you get a tier 1 rep, politely explain you need a tier 2 specialist to resolve a pending payment on an approved claim. Only tier 2 agents can actually release payments. Remember to ask for a reference number for your call in case you need to follow up.
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Hailey O'Leary
•This is super helpful, thank you! I'll try calling first thing tomorrow morning.
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Talia Klein
One more thing to try before calling: check if you have any notifications in your UI Online account that might indicate why your payment is pending. Also, sometimes resubmitting your certification can help. Go to History, find your certification, and see if there's an option to resubmit or correct it. Sometimes there's a simple error in how work search requirements were reported.
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Hailey O'Leary
•I just checked and don't see an option to resubmit. I did answer all the work search questions correctly (I think). I'll try calling tomorrow and update here with what happens. Thanks everyone for the advice!
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Annabel Kimball
typical EDD... they approve u then make u wait forever for the actual money 🙄 good luck getting through on the phone... let us know if that claimyr thing actually works
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Hailey O'Leary
UPDATE: I finally got through to EDD this morning! Used that Claimyr service someone mentioned and got connected within 15 minutes. The agent said my claim had been flagged for an eligibility interview because my employer reported I was terminated for attendance issues (which isn't true - I had documented medical reasons for all absences). She removed the pending status and said my payment should process within 24-48 hours! She also scheduled me for a phone interview next week to resolve the eligibility question permanently. So relieved to have answers finally!
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PaulineW
•Great news! Make sure to gather any documentation of those medical absences for your eligibility interview. Text messages, emails, doctor's notes - anything that shows you informed your employer and had legitimate reasons. The interview is usually quick, about 15-20 minutes, and as long as you can demonstrate the absences were for good cause, you should be fine.
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Jamal Washington
•That's awesome that you got it resolved so quickly! Really glad the Claimyr thing worked out. Definitely keep all your medical documentation organized for the interview - sounds like your employer tried to make it seem worse than it was. Hope your payment comes through soon!
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Luca Esposito
Congrats on getting it resolved! This is exactly why I always tell people not to wait too long when payments are stuck on pending - there's usually a specific issue that needs to be addressed, and it rarely fixes itself. Your situation is a perfect example of how employers sometimes report things differently than what actually happened. Good luck with your eligibility interview, and thanks for updating us with the outcome!
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Landon Morgan
•This is such a helpful thread! I'm dealing with something similar - my payments have been pending for 6 days now and I was getting really anxious about it. Reading about your experience gives me hope that it's probably just a flag that needs to be cleared by an agent. I'm definitely going to try calling tomorrow morning using the tips everyone shared here. Thanks for taking the time to update us on what happened!
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Malik Thompson
This is such a great example of why persistence pays off with EDD! @Hailey O'Leary I'm so glad you got it resolved. Your situation really shows how important it is to actually speak with someone rather than just waiting and hoping. The fact that your employer misrepresented the reason for termination is unfortunately pretty common - they sometimes try to avoid having their unemployment insurance rates go up by making it seem like it was the employee's fault. Having that documentation of your medical reasons will definitely help in your eligibility interview. Thanks for sharing the update and showing others that these pending payment issues can actually be fixed relatively quickly once you get the right person on the phone!
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Aisha Rahman
•This whole thread has been so informative! As someone who just started dealing with EDD myself, it's really reassuring to see that these issues can actually get resolved. @Hailey O'Leary your experience shows exactly why it's worth pushing through the frustration of trying to get through to them. The fact that your employer tried to twist the story about your termination is infuriating but unfortunately not surprising. I'm bookmarking this thread for reference in case I run into similar issues. Thanks to everyone who shared their tips and experiences - this community is honestly a lifesaver when dealing with EDD's confusing system!
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Ivanna St. Pierre
This is such an encouraging thread to read! As someone who's been lurking here trying to figure out my own EDD issues, seeing @Hailey O'Leary get her pending payment resolved so quickly after calling gives me hope. I've been hesitant to try that Claimyr service but hearing multiple success stories makes it seem worth it. The fact that employers sometimes misreport termination reasons to avoid higher unemployment insurance costs is something I never knew about - definitely something to keep in mind. Thanks to everyone who shared their experiences and tips here, this community really helps cut through all the confusion of dealing with EDD!
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Marcus Marsh
•I'm so glad this thread helped you too! @Ivanna St. Pierre I was definitely nervous about using a third-party service to call EDD, but honestly it was such a relief compared to spending hours redialing and getting hung up on. The whole thing about employers misreporting termination reasons really opened my eyes - I had no idea that was even a thing until the agent explained it to me. It makes me wonder how many people just give up and don t realize'there s actually'a fixable issue behind their pending payments. This community has been invaluable for navigating all the EDD chaos!
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Javier Morales
This entire thread is a perfect case study in why you should never just wait and hope when dealing with EDD! @Hailey O'Leary your experience really highlights how the system is designed to make people give up - they approve your claim but then secretly flag it for review without telling you why. The fact that your employer tried to make your medical absences look like attendance issues is unfortunately super common. Employers know that if they can get EDD to deny or delay benefits, it keeps their unemployment insurance rates lower. For anyone else reading this with pending payments: don't wait more than a week. There's almost always a specific flag that needs manual removal, and it WILL NOT resolve itself. Thanks for sharing your resolution - stories like this give hope to everyone stuck in EDD limbo!
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Diego Flores
•This thread has been incredibly eye-opening! As someone new to this community and dealing with EDD for the first time, I had no idea that pending payments were usually fixable issues rather than just "normal processing delays." The whole thing about employers misreporting termination reasons to keep their insurance rates low is honestly shocking - it feels like such a betrayal when you're already stressed about losing your job. @Hailey O'Leary thanks for documenting your whole journey here, from the initial panic to getting it resolved. It really shows the importance of not giving up and actually fighting to get answers. I'm definitely saving all these tips about calling early, asking for tier 2 specialists, and having documentation ready. This community is such a lifeline when the system seems designed to confuse and discourage us!
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Isabella Costa
This thread has been such a lifesaver! I'm in a similar situation - been stuck on pending for 8 days now after my first certification and was starting to panic. Reading everyone's experiences, especially @Hailey O'Leary's successful resolution, gives me so much hope. I had no idea that employers could misreport termination reasons to keep their insurance costs down - that's honestly infuriating but explains a lot. I was laid off due to "restructuring" but now I'm wondering if my employer reported something different. Definitely going to try calling tomorrow morning using all the tips shared here (8:01am, ask for tier 2, have documentation ready). The Claimyr service sounds worth trying too if the regular line doesn't work. Thanks everyone for sharing your experiences - it's amazing how much clearer this all becomes when people actually explain what's happening behind the scenes!
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Malik Robinson
•@Isabella Costa I m'so glad this thread helped you too! Your situation sounds really similar to mine - that 8 day mark is definitely when you know something needs manual intervention. The whole employer misreporting thing was such an eye-opener for me too. It s'crazy how they can just change the story to protect their bottom line while we re'left scrambling to figure out why our benefits are held up. Definitely try calling tomorrow morning with all the tips everyone shared. Even if your employer did report something different than what actually happened, having your documentation ready like (any emails about the restructuring, your termination letter, etc. will) help you get it sorted out quickly. Keep us posted on how it goes - I m'rooting for you!
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Diego Castillo
Wow, this entire thread has been incredibly helpful! As someone who's been dealing with EDD for the first time and feeling completely lost in their system, reading @Hailey O'Leary's journey from panic to resolution really gives me hope. The fact that what seemed like a mysterious "pending" status actually had a specific cause that could be fixed with one phone call is both reassuring and frustrating - why doesn't EDD just tell us these things upfront? The employer misreporting issue is something I never would have thought of, but it makes so much sense given how the unemployment insurance system works. I'm bookmarking this thread for future reference and will definitely be more proactive about calling if I run into similar issues. Thanks to everyone who shared their experiences and practical tips - this community is honestly more helpful than EDD's own website!
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Isabella Tucker
•@Diego Castillo You re'absolutely right about EDD s'lack of transparency being so frustrating! I m'new to this community too and this thread has been a masterclass in understanding how the system actually works versus what they tell us. @Hailey O Leary's'experience really shows that pending "almost" never means just "wait longer -" there s'usually a specific flag or issue that needs human intervention. The employer misreporting thing honestly blew my mind too. It s'like they re'incentivized to throw us under the bus to save money on their insurance premiums. This whole thread should be pinned or something because it contains more useful information than hours of searching EDD s'confusing website. Thanks to everyone who took the time to explain their experiences - it s'amazing how much clearer everything becomes when people share the real behind-the-scenes details!
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Dmitry Ivanov
This thread is absolutely golden! As someone who just filed for unemployment last week and is anxiously waiting for my first certification, reading @Hailey O'Leary's complete journey from pending panic to quick resolution is incredibly reassuring. I had no clue that employers could basically lie about termination reasons to protect their insurance rates - that's honestly disgusting but explains so much about why the system seems stacked against us. The practical tips everyone shared (calling at 8:01am, asking specifically for tier 2, having documentation ready) are exactly what I needed to know. I'm saving this entire thread as my EDD survival guide! It's crazy that this community provides clearer guidance than EDD's actual resources. Thanks to everyone who took the time to share their real experiences - you're literally helping people keep their lights on and rent paid during some of the most stressful times in their lives.
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Marcus Williams
•@Dmitry Ivanov This thread really has become the ultimate EDD survival guide! As someone who s'been lurking in this community for a while but just started dealing with unemployment myself, I can t'believe how much more helpful these real experiences are compared to EDD s'official information. @Hailey O Leary's'story really shows that persistence and knowing what to ask for makes all the difference. The employer misreporting issue is something that should honestly be talked about more - it seems like such a common problem but nobody warns you it could happen. I m'definitely keeping all these tips handy for when I need to certify. It s'both comforting and sad that we have to rely on each other to figure out how to navigate a system that s'supposed to help us during tough times!
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Natalie Chen
This thread has been such an incredible resource! I just went through a very similar situation last month - my first payment was stuck on pending for 12 days and I was absolutely panicking. Like @Hailey O'Leary, I had no idea that employers could essentially rewrite the story of your termination to protect their own costs. Turns out my former employer reported that I "abandoned my job" when I was actually let go during a company downsizing. It took one call with a tier 2 specialist to clear it up, but those 12 days of not knowing what was wrong were torture. The worst part is that EDD gives you absolutely no indication of what the actual problem is - just that vague "pending" status that tells you nothing. Reading everyone's tips about calling early, asking for tier 2 immediately, and having documentation ready would have saved me so much stress if I'd known them earlier. This community is honestly doing EDD's job better than EDD does!
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Zoe Alexopoulos
•@Natalie Chen Your experience with the job "abandonment claim" is exactly what I m'talking about! It s'honestly infuriating how employers can just make stuff up to avoid paying higher insurance premiums while we re'left scrambling to figure out why our benefits are being held up. 12 days of that pending "limbo" must have been absolutely nerve-wracking, especially when you have no idea what s'actually wrong. It s'such a relief to see more people sharing these stories because it shows just how common this employer misreporting issue really is. I m'brand new to dealing with unemployment and this whole thread has been like a crash course in EDD reality vs. what they actually tell you. The fact that we have to rely on each other to decode their system instead of getting clear communication from them is honestly ridiculous. Thanks for adding your experience to this thread - every story like yours helps someone else realize they re'not alone in this mess!
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Zoe Papanikolaou
This entire thread should honestly be required reading for anyone filing for unemployment in California! As someone who just started my claim process this week, I'm blown away by how much more I learned here than from EDD's actual website or representatives. @Hailey O'Leary, your journey from that initial panic to getting everything resolved is so inspiring and shows exactly why we can't just passively wait for the system to work. The employer misreporting issue is absolutely mind-blowing - I had no idea they could basically rewrite history to protect their insurance rates while leaving us hanging in limbo with no explanation. The practical advice everyone shared (8:01am calls, tier 2 specialists, documentation prep, even that Claimyr service) is gold. It's honestly sad that we have to crowdsource basic information about how to navigate a system designed to help unemployed people, but I'm so grateful this community exists. Saving this thread as my EDD bible!
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Andre Laurent
•@Zoe Papanikolaou You re'absolutely right - this thread is better than any official EDD guide! As someone who s'completely new to unemployment claims, I m'honestly shocked by how much the system seems designed to confuse and discourage people. The fact that @Hailey O Leary's'pending "payment" had a specific fixable cause that EDD never bothered to explain is both reassuring and infuriating. I never would have imagined that employers could essentially lie about why you were terminated just to save money on their insurance premiums - that feels like it should be illegal! Reading everyone s'real experiences here has given me so much more confidence about advocating for myself if I run into similar issues. It s'incredible that this community has to exist to fill the gaps in EDD s'terrible communication, but I m'so grateful it does. Thanks to everyone who shared their stories and tips!
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