EDD certification confusion - quit old job for new job but start date delayed - what to report?
I'm totally confused about what to put on my upcoming certification. Here's my situation: I left my retail job two weeks ago because I accepted an office position with better pay. I signed all the paperwork with my former employer stating I voluntarily resigned (they had me check the box for 'quit voluntarily' on their form). Now the new company just emailed saying they're delaying my start date until after January 15th because of budget issues! I wasn't expecting this gap and really need some income. When I certify for benefits, should I select 'quit' or something else? Will EDD automatically disqualify me since technically I did quit voluntarily, even though I was supposed to start new employment immediately? Anyone dealt with this kind of situation before?
22 comments
Teresa Boyd
ur supposed to report that u quit but make sure to say it was for a new job that fell through in the comments section they give u
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Landon Morgan
•Thanks! I didn't realize there was a comments section where I could explain. Will they actually read what I write there?
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Lourdes Fox
This is a common situation and you need to be precise with how you report it. When you certify, you should select that you voluntarily quit, but in the explanation section, clearly state: "Voluntarily quit previous employment to accept new position with start date of [original date]. New employer has now delayed start date to January 15, 2025." EDD considers quitting to accept other employment as "good cause" IF the new job was supposed to start within a reasonable timeframe. You'll likely be scheduled for a phone eligibility interview where you'll need to explain the situation and provide documentation of both your resignation and the job offer with the delayed start date. Save any emails or texts about the delay! The key here is documenting that you quit for what's considered good cause under UI Code Section 1256.
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Landon Morgan
•Thank you SO MUCH for this detailed explanation! I have the offer letter from the new company and the email about the delay, so I'll keep those handy. I'm relieved to hear this might be considered good cause - I was worried I'd be automatically disqualified.
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Bruno Simmons
this happened to me too!! i quit my job at target for a warehouse position and then they pushed my start date back TWO MONTHS. i nearly had a heart attack. put 'quit' on the form but make sure you keep EVERYTHING - emails, texts, offer letter, the delay notice, everything. they will ask for it.
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Landon Morgan
•Ugh, that sounds so stressful! Did EDD end up approving your claim? How long did it take for them to make a decision?
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Bruno Simmons
it took like 5 weeks total... they scheduled me for a phone interview but kept rescheduling it which was super frustrating. eventually got approved tho
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Landon Morgan
•5 weeks?? That's so long to wait without income. I guess I need to prepare for that possibility. Did you have to keep certifying during that time?
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Aileen Rodriguez
When you quit for another job that falls through, EDD usually finds that to be good cause for quitting. HOWEVER, they'll still put your claim in pending status until they do an eligibility interview to verify everything. Make sure you're available for that phone interview when they schedule it or your payments will be delayed even more.
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Landon Morgan
•I'll definitely be by my phone waiting for that call. Is there anything else I need to prepare for the interview?
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Lourdes Fox
For the eligibility interview, be prepared to answer questions about: 1. Exactly why you left your previous job 2. The timeline of events (when you quit, when you were supposed to start) 3. Why the new job was delayed 4. What efforts you're making to find work during this gap Also, very important: keep certifying for benefits EVERY TWO WEEKS even while your claim is pending. If approved, they'll pay all the weeks you've certified for. If you don't certify, you won't get paid for those weeks even if eventually approved.
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Landon Morgan
•That's great advice - I would have thought I shouldn't certify until after the interview. I'll definitely keep up with the certifications. I'm also going to start looking for temp work in case this new job falls through completely.
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Zane Gray
I had EXACTLY the same issue last year and couldn't get anyone at EDD on the phone for THREE WEEKS!!! The automated system kept saying "we're experiencing high call volume" and hanging up on me. SO FRUSTRATING!!!! Finally I found this service called Claimyr (claimyr.com) that got me connected to an EDD rep in under 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The rep was able to expedite my eligibility interview and got everything sorted out. Saved me weeks of stress!
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Aileen Rodriguez
•I second this - I've used Claimyr when I needed to get through about my disqualification. The regular EDD line is basically impossible to get through on without something like this.
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Maggie Martinez
Here's what you need to know: When you certify, select "voluntarily quit" and provide a CLEAR explanation. Under California UI law, quitting to take another job is considered good cause IF the new job was definite and reasonably certain. Your case is a bit complicated because of the delay. You should also immediately begin looking for other work while waiting for your delayed start date. This shows EDD you're making efforts to mitigate the gap in employment, which strengthens your case. When EDD schedules your eligibility interview (typically 2-3 weeks after your first certification), have these documents ready: 1. Separation paperwork from previous employer 2. Offer letter from new employer 3. Communication about the delayed start date 4. Record of job search activities during this period Be honest and consistent in all your statements to EDD. Contradictory information will complicate your claim.
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Landon Morgan
•Thank you for this detailed advice! I'm going to start applying for other positions right away, just to be safe. Do you think I should also contact my new employer to see if they can provide something in writing about why they delayed my start date? Would that help my case with EDD?
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Maggie Martinez
Yes, absolutely get something in writing from the new employer that explains the reason for the delay. An official letter on company letterhead stating the original start date, the new start date, and the business reason for the delay would be ideal. This documentation will significantly strengthen your case during the eligibility interview.
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Landon Morgan
•Great idea. I'll email HR tomorrow and request an official letter. Hoping they're willing to provide that!
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Alejandro Castro
Just be careful with how you word things on your certification!!! I had a similar situation and I got disqualified because I didn't properly explain that I quit for a new job. I just checked the "quit" box and didn't realize I needed to provide details. Then I had to go through the whole appeal process which took MONTHS. Be super specific in your explanation and don't assume the EDD representative will connect the dots.
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Landon Morgan
•Oh wow, that's scary! I'll make sure to be extremely detailed in my explanation. Did you end up winning your appeal?
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Alejandro Castro
Yes I won the appeal but it took 11 weeks to get a hearing date and then another 3 weeks to get the judge's decision. The whole time I wasn't receiving any benefits. It was a nightmare. Just make sure you document EVERYTHING.
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Teresa Boyd
•thats why u shud alwys call edd right away when theres any problem... waiting makes everything worse
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