EDD scheduled phone interview but letting me certify - will I get paid before interview?
I'm a bit confused about my claim timeline. I voluntarily quit my job last month due to a hostile work environment and applied for unemployment. After submitting my application, EDD scheduled a phone interview for July 24th (about 3 weeks from now). But today I received an email saying I can certify for benefits for the past weeks. When I logged into UI Online, it still shows my upcoming phone interview, but also gives me the option to certify. Does this mean I'll actually get paid before my interview happens? I thought they had to determine eligibility first since I quit voluntarily. Has anyone experienced this before? Should I go ahead and certify or will this cause problems later?
18 comments
Freya Thomsen
Go ahead and certify but dont expect payment until after ur interview. EDD lets everyone certify but they hold the $$ until they decide ur eligible. The system is automated to send certification notices but that dosnt mean ur approved yet
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NebulaNomad
•Thanks for the quick response. That makes more sense. So even though I can certify now, they'll probably hold the payments until after my interview, right?
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Omar Fawaz
This is completely normal in the EDD process. You should absolutely certify for all weeks you're eligible, even before your eligibility interview. Here's why: 1. The certification process and eligibility determination are two separate tracks in the EDD system 2. If your interview results in approval, they can immediately release payments for weeks you've already certified 3. If you don't certify, you'll have to go through the backdating process later which is a huge headache The interview is specifically to determine if your voluntary quit qualifies as "good cause" under UI regulations. Make sure you have documentation of the hostile work environment (emails, HR complaints, etc.) ready for your interview.
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NebulaNomad
•This is really helpful information! I do have some emails and texts documenting the issues at work. Should I have these ready during the phone call, or do I need to submit them beforehand?
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Chloe Martin
Your situation is exactly what the eligibility interview is designed for. Since you voluntarily quit, EDD needs to determine if you had "good cause" - meaning any reasonable person in your situation would have quit too. Hostile work environment can qualify, but you'll need to show: - You attempted to resolve the issues before quitting - The conditions violated labor laws or created genuine hardship - You can document specific incidents And yes, definitely certify now. The system will show these weeks as "pending" until after your interview. If approved, you'll receive all backpay at once.
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Diego Rojas
•not always true, my girlfriend quit becuz of harrasment and they denied her even with proof. the whole system is rigged against workers!
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Anastasia Sokolov
OMG I WENT THROUGH THE EXACT SAME THING!!! Applied after quitting toxic job, got interview scheduled, but then saw I could certify. I went ahead and certified but my payments stayed on PENDING for weeks. Then had my interview and the next day everything switched to PAID. Make sure you're SUPER prepared for that interview. They asked me really specific questions about why I quit and what steps I took before quitting. I almost messed up but thankfully had documented everything. Have notes in front of you!!!!
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NebulaNomad
•That's really good to know. I'm definitely going to prepare thoroughly and have documents ready. Did they ask for specific examples of the hostile environment during your interview?
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StarSeeker
i certify every 2 weeks but dont get my hopes up. edd make u jump through hoops especially if u quit. they might deny you anyway, they denied me at first even tho i had proof my boss was crazy
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Sean O'Donnell
•The phone interview is actually your opportunity to explain your side of the story. EDD will also contact your former employer to get their version of events. It's essentially a mini-trial about whether your resignation was justified under California UI law. So definitely prepare by organizing your evidence and rehearsing a clear, factual explanation of why the work environment was hostile. Specific examples are crucial.
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Zara Ahmed
Try using Claimyr if you need to talk to an EDD rep before your interview. I had the same situation and had questions about how to prepare. After trying to call EDD for days, I used claimyr.com and got through in 20 minutes. Way better than busy signals all day! They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep told me exactly what documents I needed for my interview about quitting my job.
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Anastasia Sokolov
•I second this!!! I used it too when I had questions before my interview and it was a lifesaver! Soooo much better than calling 50 times a day getting nowhere
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Omar Fawaz
One critical piece of advice: make sure you continue certifying every two weeks even while waiting for your interview. If you miss certifications, that creates a whole new problem. The system is designed to collect your certifications while eligibility is being determined. Your payments will remain in 'pending' status until after the interview if they determine your quit was for good cause. If approved, those pending payments will switch to 'paid' status and you'll receive them all at once via your EDD debit card or direct deposit.
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NebulaNomad
•I'll definitely keep certifying every two weeks. Thanks for making that clear. It's a relief to know I won't lose those weeks of benefits if my claim is eventually approved.
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Diego Rojas
don't get excited about certifying, it don't mean nothing. EDD sends everyone certification notifications even if they gonna deny you in the end. the system is totally broke. i certified for 6 weeks then got denied at my interview and got ZERO $$$$
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Chloe Martin
•While it's true that being able to certify doesn't guarantee approval, voluntary quit cases with documented hostile work environments do get approved regularly when there's sufficient evidence. The key factors are: 1) Did you try to resolve the issues before quitting? 2) Would any reasonable person have quit in your situation? 3) Can you document the problems? If you can answer yes to these questions and provide evidence, you have a good chance of approval.
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Sean O'Donnell
Just to clarify the technical aspect of what's happening: EDD's certification system operates independently from their eligibility determination process. You're in what's called a "conditional payment" situation - where you're allowed to certify but payments remain pending until the eligibility interview is complete. This is standard procedure for voluntary quit cases. For your interview: make sure you can clearly articulate that you exhausted all reasonable alternatives before quitting. The interviewer will be specifically evaluating whether your situation meets the "good cause" threshold under California Unemployment Insurance Code § 1256.
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NebulaNomad
•Thank you for explaining the technical side. I've been documenting everything from my previous job, including emails where I tried to resolve the issues with my manager and HR. Hopefully that helps establish "good cause" during the interview.
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