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Kristian Bishop

EDD certification after quitting job but new job start date delayed - what to report?

I'm kinda freaking out about my next certification and don't want to mess up my claim! Here's my situation: I voluntarily quit my restaurant job 2 weeks ago because I accepted a position at a tech company that was supposed to start this week. I even signed the voluntary quit paperwork at my old job. But yesterday the HR person from the new company called and said they're pushing back my start date until January 9th (after winter break). So now I have no income for like 5 weeks! For my certification next week, what do I put? Do I say I quit voluntarily (which I did) or that I had a job lined up that fell through? Will I even qualify for benefits during this gap period? I already used up 8 weeks of my claim earlier this year when I was laid off from a different job. So confused and worried about bills right now!

Kaitlyn Otto

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You should absolutely report that you voluntarily quit your previous job. When you certify, there will be a question asking if you refused work or voluntarily quit - answer 'yes' and provide a detailed explanation in the section that follows. Explain exactly what happened: you quit because you had accepted another position that has now been delayed until January. EDD will likely schedule an eligibility interview to determine if you qualify for benefits during this gap. Having documentation of your job offer and the delayed start date email/communication will be helpful for your case. Keep in mind that normally voluntarily quitting disqualifies you, but having a solid job offer that was unexpectedly delayed might be considered good cause, though I can't guarantee that.

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Thank you!! Do you know how long the eligibility interview takes to get scheduled? I'm worried about paying rent in December if this drags on.

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Axel Far

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omg this happened to my boyfriend last year! he quit his job bcuz he had a new one lined up and then they delayed his start date for like 6 weeks. EDD denied him at first but then he appealed and eventually got benefits. just make sure u have proof of the original start date AND the email about the delay

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That gives me some hope! Did your boyfriend have to wait long for the appeal decision? I have the offer letter with the original start date and now I have the email about the delay too.

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Axel Far

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it took like 3 weeks to get the interview and then another 2 weeks for the decision so yeah it was a while. he had to borrow money from his parents to cover rent :/

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YOU'RE SCREWED. You voluntarily quit. EDD doesn't care about your new job falling through. They'll disqualify you for sure. This is why I always tell people NEVER quit until you've actually started the new job. The system is designed to deny benefits whenever possible. Prepare for the worst.

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Oh no, that's what I was afraid of! I thought I was doing the responsible thing by giving proper notice at my old job. This sucks.

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Luis Johnson

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This is not entirely accurate. While voluntarily quitting typically disqualifies you from benefits, EDD evaluates each case individually. Quitting to accept other employment that falls through can sometimes be considered "good cause" - especially if you have documentation proving the original job offer and subsequent delay. It's not an automatic denial, though approval isn't guaranteed either.

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Ellie Kim

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I had almost the exact same situation in 2023! I reported that I voluntarily quit but explained the circumstances in detail. They scheduled me for a phone interview about 2-3 weeks later. During the interview, I explained everything and provided the interviewer with the documentation showing my job offer and the email about the delayed start date. I was approved for benefits during the gap period because they considered it "good cause" to quit since I had a definite job lined up that was unexpectedly delayed through no fault of my own. Make sure you have all your documentation ready and be completely honest in your certification. Good luck!

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That's really encouraging to hear! Did you have trouble reaching someone for the phone interview? I've heard horror stories about people missing their interview calls and then having to wait weeks to reschedule.

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Ellie Kim

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Yes actually I did miss the first call because it came from a weird number I didn't recognize! Had to wait another 10 days for the reschedule. Make sure you answer ALL calls during your interview window, even if they look like spam.

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Fiona Sand

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Try using Claimyr if you need to get through to EDD faster. I used it when my claim was pending for a similar reason (had a job fall through) and it helped me get connected to a rep in about 30 minutes vs spending days redialing. They have a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and their website is claimyr.com. Saved me a ton of stress when I needed answers quickly about my eligibility.

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Thanks for the suggestion. I've never heard of that service before but I'll check it out if I start having trouble getting through. Did you find the EDD rep was helpful once you connected?

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Fiona Sand

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Yeah the rep was actually super helpful and explained exactly what I needed to do. Way better than trying to figure it out from their confusing website! Totally worth it for peace of mind.

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have u tried calling ur old boss to get ur job back? maybe they haven't filled the position yet and u can just explain the situation. might be easier than dealing with edd tbh

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That's actually not a bad idea. I left on good terms. They were already short-staffed when I left so maybe they would take me back temporarily. I'll give my manager a call tomorrow.

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Luis Johnson

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To give you the most accurate information: 1. You must truthfully report that you voluntarily quit your previous employment 2. In the explanation section, clearly state you quit to accept another position that has now been delayed until January 9, 2025 3. You should upload documentation of both your job offer AND the communication about the delay 4. Expect an eligibility interview within 2-4 weeks (currently EDD is backed up) 5. During this interview, explain that you had firm employment that was unexpectedly delayed Under California UI Code Section 1256, quitting to take another job CAN qualify as "good cause" if the new job was definite and fell through for reasons beyond your control. This isn't guaranteed approval, but many claimants in your situation have been approved after the eligibility interview. In the meantime, continue to certify for benefits each week, accurately reporting your work search activities.

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Thank you for such clear instructions! This helps a lot. One more question - do I need to upload the documentation before my certification or should I wait until they contact me for the interview?

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Luis Johnson

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I recommend uploading the documentation to your UI Online account under "Upload Documents" as soon as possible after certifying. This proactively provides the information and might potentially speed up the review process. At minimum, have it ready for when the interview is scheduled.

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wait im confused... isn't this kinda the new employers fault? like they should pay u for the time they promised u would be working. did u sign a contract or anything? maybe u should be going after them instead of EDD??

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I signed an offer letter but it states the employment is "at-will" and they can change the terms. Super frustrating but I don't think I have any legal recourse against them. I still want the job so I don't want to cause problems before I even start.

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Ellie Kim

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Unfortunately, offer letters rarely guarantee a specific start date in a legally binding way. Most contain clauses allowing the company to modify terms. It's extremely common, especially around holiday seasons, for start dates to shift. While frustrating, it's not something you could successfully seek compensation for in most cases.

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Luis Johnson

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One additional important point: Make sure you're meeting the work search requirements while waiting for this to be resolved. You need to be completing job search activities and documenting them, even if you have a job lined up for January. EDD may ask for this information during your eligibility interview, and failing to conduct a work search could jeopardize your benefits for reasons completely separate from the voluntary quit issue.

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That's good to know! Should I be applying to actual jobs even though I plan to start this new position in January? Or would activities like updating my resume and networking count toward the requirements?

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Luis Johnson

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For maximum protection, I recommend applying to at least some actual positions each week. Resume updates and networking count as work search activities, but EDD generally expects to see actual job applications as part of your work search. You're not obligated to accept offers, but demonstrating you're actively seeking work is important. Document everything thoroughly.

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