EDD approved my claim but never received Money Network card - stuck in limbo for months

The same thing happened to me in February! The automated system was showing $3,800 in benefits but no card for weeks. Here's what worked: call the Money Network card services directly at 1-866-320-8699 to check if a card was actually issued to you. In my case, they had sent it to my old address even though I updated my info with EDD. If a card was never issued, you need to specifically request one from an EDD rep. And yes, getting through to EDD is a nightmare, but keep trying around 10:30am or 2:15pm - those times worked better for me than the 8am rush.

ur making this 2 complicated tbh... just go on UI online and click on payment prefrence. u can change from debit card to checks there. thts what i did when my card never showed up. took like 5 mins to change and got my 1st check like 10 days later

I've been stuck in the EDD system for MONTHS and it's absolutely INFURIATING!!! The left hand doesn't know what the right is doing. When they tell you they've fixed something, it's usually NOT fixed at all. I had $6,300 sitting in my account for 3 months with no way to access it because they kept saying a card was issued but it never came. Called that useless automated system 56 TIMES before getting a human. Don't bother with the callback option - complete waste of time!!!

I've helped several clients with this exact issue. Here's what's happening: when your payment preference isn't properly set in the system, EDD will show benefits as paid in their internal system, but the Money Network card may never get triggered for issuance. You need to: 1. First verify if a card was ever issued by calling Money Network directly (1-866-320-8699) 2. If no card was issued, you must speak with an EDD representative to manually trigger the card issuance OR change to paper checks 3. For the paper check option, you need to complete Form DE 5800 (the one they sent you) and sign in Section 2 to authorize paper checks Since you've been trying to get through to EDD without success, I'd recommend using Claimyr (claimyr.com). They've helped many people get through to EDD quickly when dealing with these payment preference issues. They have a demo video of how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km In your situation, I'd personally go with the paper checks for now. You can always switch back to the debit card later once you start receiving payments.

guys edd doesnt even issue there own cards anymore did u know that?? my neighbor works for the state and said money network is some private company that has a contract with california. thats why everything is so confusing nobody knows whos responsible for what lol

I went through a similar situation last month. Called and called with no luck. Finally gave up and used that Claimyr service someone mentioned on another thread. Got connected to EDD in about 40 minutes and the agent was able to see that my Money Network card was never triggered to be sent out because of an address verification flag on my account. They fixed it while I was on the phone and my card arrived 8 days later. Sometimes you just need to talk to the right person who can see what's actually happening with your claim. The whole paper vs. card system is ridiculously confusing.

Yes, there is a fee, but considering I had already wasted probably 20+ hours trying to get through and had nearly $5k waiting to be accessed, it was completely worth it to me. They don't guarantee you'll get your issue resolved, just that you'll get connected to an EDD rep. In my case, it solved my problem in one call.

sOmEoNe PLZ help. I'm reading this thread because I'm having almost the same problem but backwards!!! I specifically asked for paper checks but they sent me a debit card anyway and now my checks are "deposited" to a card I don't want to use!!! The whole system is BROKEN

UPDATE: I called Money Network and they confirmed no card has ever been issued for my claim! They said EDD needs to submit a request for the initial card. I'm going to sign that DE 5800 form for paper checks and also try Claimyr tomorrow morning to speak with an EDD rep. Will update again when I hopefully get this resolved. Thanks everyone for your help!