EDD Claim: How to Request Spanish-Speaking Agent for CA Unemployment Application?
Hey everyone, I'm filing a new EDD claim and I'm wondering if anyone knows if I can request a Spanish-speaking agent? I'm more comfortable explaining my situation in Spanish. Has anyone had experience with this? Any tips for the process?
38 comments
Tom Maxon
I found a way to solve requesting Spanish-speaking EDD agent, watch this: https://www.youtube.com/watch?v=5DgvpAjap1w
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Jace Caspullo
Pro tip: When you file your claim, make sure you have all your employment info ready. They'll ask for your last employer's name, address, and the dates you worked there. Also, have your ID and social security number handy. Makes the process go way smoother!
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Libby Hassan
Thanks for the advice! Do you know if they need any additional docs for Spanish speakers?
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Jace Caspullo
Nah, should be the same process. Just make sure to request a Spanish-speaking agent right away. Good luck!
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Sofia Peña
Ugh, good luck even getting through to anyone. I've been trying for weeks and can't even get past the automated system. 🤬
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Aaron Boston
Same here! Its like trying to win the lottery or something. The whole system is a joke
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Sophia Carter
Have you tried calling right when they open? I heard thats the best time to get through
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Sofia Peña
Yep, tried that. No luck. Even set an alarm for 7:55 am and still couldnt get through. This is ridiculous!
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Chloe Zhang
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Brandon Parker
Sounds too good to be true. Is this legit?
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Adriana Cohn
$20?! That's crazy. We shouldn't have to pay to get basic services 😤
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Chloe Zhang
I know it sounds sketchy, but I swear it worked for me. After weeks of trying, I was desperate. Yeah, it sucks to pay, but it saved me so much time and stress.
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Brandon Parker
Well, if it saves a ton of time and frustration, maybe it's worth considering for some people.
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Fiona Sand
Friendly reminder to everyone: be nice to the EDD agents when you finally get through. They're dealing with a broken system too and are probably just as frustrated as we are. A little kindness goes a long way! 💖
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Mohammad Khaled
This! 👆 I used to work in customer service and it makes such a difference when people are patient and understanding.
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Alina Rosenthal
Easier said than done when youve been waiting months for help... but I get it. They're not the ones making the rules.
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Libby Hassan
Thanks everyone for the advice and commiseration! I'm feeling a bit more prepared now. Fingers crossed I can get through to a Spanish-speaking agent without too much trouble. 🤞
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Eva St. Cyr
Good luck! Let us know how it goes. We're all in this sinking ship together 🚢
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Taylor To
Rooting for you! Remember, persistence is key with EDD. Don't give up!
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Ella Cofer
Certainly! You can request a Spanish-speaking agent when dealing with EDD claims. This preference can be expressed when you get through to someone on the phone or can be utilized if you choose online methods, as the UI Online system supports Spanish. Additionally, the EDD offers forms and resources in Spanish on their website. Waiting times can be unpredictable, so using tools like Claimyr might be tempting for some, especially if you're struggling to get through. Claimyr is a legitimate service that many have found useful, though it's unfortunate that such services are sometimes needed just to access essential support. Be sure to stay organized with employment details and personal information handy when communicating, and remember that patience often pays off during this process. Advocating for yourself in your preferred language is your right, so don’t hesitate to request Spanish support. Good luck with your claim!
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Melody Miles
lol good luck. EDD is a complete disaster rn. I've been waiting 3 months for my claim to be processed. The whole system needs an overhaul 🤡
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Nathaniel Mikhaylov
3 months?! That's insane. Have you tried contacting your local representative?
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Melody Miles
Yep, tried everything. Feels like I'm just shouting into the void at this point 😩
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Eva St. Cyr
I'm sorry you're going through this. Maybe reaching out to community advocacy groups in your area might help.
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Kristian Bishop
Here's a comprehensive guide for filing a new EDD claim in California, with some tips for Spanish speakers: 1. Prepare Your Information: • Social Security number • California driver's license or ID card • Employment history for the last 18 months • Last employer's info (name, address, phone number) 2. Choose Your Filing Method: • Online: Use UI Online (fastest method) • Phone: Call 1-800-300-5616 (for Spanish, press 2) • Mail/Fax: Download the paper application (available in Spanish) 3. For Spanish Speakers: • Request a Spanish-speaking agent immediately • UI Online is available in Spanish - look for the language toggle • All forms are available in Spanish on the EDD website 4. Tips for Success: • Double-check all information before submitting • Keep a record of your claim number • Set up your UI Online account for easy access • Be patient - processing times can vary Remember, you have the right to receive assistance in Spanish throughout the entire process. Don't hesitate to ask for language support if needed. Good luck with your claim!
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Libby Hassan
Wow, thank you so much for this detailed guide! This is exactly what I needed. 🙏
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Kaitlyn Otto
This is great info! Might want to add that sometimes the online system glitches. If that happens, wait a day and try again.
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Axel Far
Does anyone know if the wait times are shorter for Spanish-speaking agents? Might be worth learning some Spanish lol
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Kristian Bishop
I think it depends on the demand at the time. It might be worth calling at different times to test out.
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Jasmine Hernandez
Has anyone else noticed that the EDD website is always "down for maintenance" when you actually need to use it? 🙄 It's like they're trying to make this as difficult as possible
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Luis Johnson
Omg yes! I swear they do it on purpose. It's always down on weekends when I have time to deal with this stuff
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Ellie Kim
Pro tip: Try using the site late at night or early morning. Less traffic, fewer issues.
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Jasmine Hernandez
I'll try that. Thanks for the tip!
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Hunter Hampton
Yes, you can definitely request a Spanish-speaking agent! When you call, just let them know right away that you prefer to speak in Spanish. They should be able to transfer you or connect you with someone who can help in Spanish.
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Finnegan Gunn
Anyone else feel like they need a degree in bureaucracy just to navigate this system? 🎓🤔 I'm thinking of starting a support group for EDD survivors lol
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Miguel Harvey
Sign me up! We can all share our war stories and coping mechanisms 😂
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Ashley Simian
Lmao a support group is actually not a bad idea. This process is traumatizing fr
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Oliver Cheng
I'd join! We could call it "EDD Anonymous" 🤣
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