California Unemployment

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EDD switched to Money Network cards - still waiting for mine but need payment tonight

I'm really confused about this whole switch from Bank of America to Money Network for unemployment payments. My regular certification went through last Sunday, and payment is supposed to hit tonight, but I STILL haven't received my new Money Network debit card. The EDD website shows my payment as 'paid' but where is it actually going? Is it being loaded onto a card I don't have yet? I'm seriously stressing because rent is due in 3 days and I was counting on this payment. Has anyone else dealt with this transition period? Will my payment still go to my old BofA card tonight or am I just out of luck until the new card arrives?

my brother works for the apartment management company and says lots of tenants having this problem right now with the card switch... maybe your landlord has seen this before? worth asking for a few days extension and showing the EDD payment confirmation as proof your not just making excuses

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That's actually a good idea. I'll screenshot my UI Online payment status and see if that helps. Worth a try at least!

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Just wanted to follow up - were you able to get through to anyone? The Money Network system is definitely frustrating during the transition, but once you actually get the card, it works pretty well. The app is much better than the old BofA one.

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Yes! The 0# trick actually worked after about 6 tries. I got through to a rep who confirmed my card was mailed 4 days ago, so it should arrive by the end of this week. I paid for expedited shipping for a replacement to be safe ($15 fee) which should arrive in 2 business days. Thanks everyone for your help! This community is amazing.

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EDD employee privacy breach - who to contact about unemployment staff misconduct?

So I'm dealing with a really uncomfortable situation involving an EDD representative who took my unemployment claim call a few years back. This person and I have mutual connections on Facebook (we had hundreds of mutual friends) but he never disclosed this when taking my call. Now we've had a personal disagreement completely unrelated to EDD, and suddenly his friends are harassing me online saying stuff like "get a job" - obviously referencing private info about my unemployment claim that he must have shared. This feels like a serious privacy violation and abuse of position. I've already: 1. Filed an online complaint with EDD (no response) 2. Submitted some kind of report to the Attorney General's office 3. Planning to file a police report for harassment But I'm not getting anywhere! Who else can I contact about this kind of EDD employee misconduct? Is there a specific department that handles privacy violations by staff? Has anyone dealt with something similar?

just wondering but how do u know for SURE it was him who told his friends? maybe they just guessed you were on unemployment or someone else told them? not defending the guy just saying u need solid proof before accusing an edd worker

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Fair question. The timing is suspicious - I had a disagreement with him, and then suddenly his friends (who I've never interacted with) started making these comments. One specifically referenced the exact month I filed my claim, which isn't something they could have guessed. But you're right, I need to be careful about direct accusations without absolute proof.

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UPDATE US on what happens! This is really important for everyone to know about. State employees accessing confidential data for personal use is a huge problem across many agencies. Your complaint could help strengthen protections for all of us.

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I definitely will! I've already emailed the Privacy Office and Security Office today. I'm calling the Civil Rights Office tomorrow. I'll post updates as I get responses. Thanks everyone for all your helpful suggestions!

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EDD payment delay after first certification - Holiday impact?

Hey everyone! Just certified for unemployment for the very first time last Sunday and wondering what to expect. My claim status shows 'paid' but nothing has hit my account yet. I'm getting antsy since rent is coming up soon! Has anyone else who certified this week received their money yet? I'm curious if payments are delayed because of the Memorial Day holiday or if it always takes a few days for the first deposit. My claim summary shows I should be getting $675, which I desperately need right now after getting laid off from my nursing assistant job.

Since you're waiting for your card, one tip I wish someone had told me - as soon as you get it, create your Money Network account online right away. Then you can at least track when deposits hit the card. You can also set up automatic transfers to your bank account so you don't have to manually transfer each time.

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That's great advice, thank you! Looking forward to getting this all sorted out. Seems like the first payment is the hardest part and then things should go more smoothly.

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EDD claim approved by phone but nothing on Money Network card - is this normal?

So confused right now!!! I called the EDD automated number (1-866 number) yesterday and it told me my claim was approved for $425/week. But I haven't gotten ANY paperwork or emails from EDD at all! No award letter, no Money Network card in the mail, nothing!! I checked my UI Online account and there's nothing there either - just shows my claim was filed. Is this normal?? Will my card just randomly show up? How long after hearing the amount on the phone should I expect to actually SEE MONEY on a card I don't even have yet?? I'm seriously stressing because rent is due in 10 days and I need to know if I should be borrowing money from family or not.

Wait you should have recieved an email when you filed your claim. Check your spam folder maybe? Thats where mine went. It should tell you when to certify and how long things take. Not getting ANY communication seems weird, you might want to try calling them to check if they have the right contact info for you.

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Just checked all my folders including spam and trash - absolutely nothing from EDD. I'm starting to wonder if they have the wrong email address or something?? But then how did my claim get approved at all? This is so frustrating!

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Based on everything you've shared, it sounds like there might be an issue with your contact information. Here's what I recommend: 1. Call EDD as soon as possible to verify they have your correct mailing address and email 2. Ask specifically about the status of your Customer Account Number letter 3. Confirm when your first certification period will be available 4. Ask if they can expedite your Money Network card if it hasn't been sent yet Your claim is approved, which is the good news, but you need to make sure all your information is correct so you can get your documents and start certifying.

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You're right, I need to just talk to someone directly. I've been trying to call but can't get through - might try that Claimyr thing someone mentioned. Thanks for all your help!

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EDD deposit delays today - anyone else waiting longer than usual?

Has anyone noticed EDD deposits taking extra long today? I normally get my UI payment within hours after I certify, but it's been almost 24 hours and nothing's hit my account yet. My certification status shows 'paid' in the UI Online portal since yesterday morning, but the money hasn't actually transferred to my bank account. Is this happening to anyone else or should I be worried? My rent is due in 3 days and I'm starting to stress out!

UPDATE: Just checked the EDD Twitter account and they posted about 30 minutes ago that they're experiencing a delay in payment processing due to a system maintenance issue that ran longer than expected. They say all payments should be completed within 24-48 hours. Here's the link to their official Twitter announcement: [link removed by moderator - please don't post external links]

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Thank you SO MUCH for finding this info! I don't use Twitter so I would have never seen this. At least now I know what's happening and can stop worrying.

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thx for checking! wish they would email this stuff. not everyone follows them on twitter smh

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Just checked my account and my deposit finally hit! About 36 hours after certification showed as 'paid' - much longer than normal. Check your accounts everyone!

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OMG MINE TOO!! Just got the notification as I was reading your comment. Such a relief! Thanks everyone for the help and reassurance.

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