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I'm completely confused. Just received a brand new Money Network debit card in the mail yesterday from EDD, but I haven't had an active claim since March 2025 when I went back to teaching full-time. I never requested a new card (still have my old one in a drawer somewhere) and there's been absolutely no communication from EDD about this. When I log into UI Online, it still shows my claim as inactive. Called the automated line but couldn't get any info because my claim is closed. Is this some kind of error or should I be worried about identity theft? Anyone else had this happen?
I usually get my EDD payment deposited around 11:00pm on Tuesday nights, but noticed today is Presidents' Day. My rent is due tomorrow and I'm starting to stress out. Will the Money Network card still process deposits on holidays or should I expect a delay until tomorrow? Has anyone received their payment today despite the holiday? I'm on regular UI benefits, not disability.
this is why i always try to keep at least 1 weeks expenses saved even while on unemployment i kno its hard but these delays happen ALL the time with edd. theyve delayed my payments for like verification issues and holidays and "system maintenance" and all kinds of random stuff. cant trust them to be consistent
Wait I'm confused - are we talking about direct deposit or the Bank of America EDD debit cards? Because those are different systems. I think the old B of A cards sometimes processed on holidays but the new Money Network cards follow stricter banking hours. My brother has direct deposit to his credit union and I have the Money Network card and our payments always come at different times.
I'm getting really frustrated with this Money Network transition. My previous BofA card stopped working last month, and EDD supposedly sent my new Money Network card on February 5th according to the rep I finally reached. It's been almost a month now and still nothing in my mailbox! I've got bills piling up and can't access any of my unemployment funds. The customer service rep said it should take 7-10 business days, but we're WAY past that timeline now. Has anyone else experienced super long delays with their Money Network card delivery? Should I request a replacement card already or keep waiting? Beginning to wonder if it got lost in the mail or sent to an old address somehow.
When I was on unemployment last year, my sister and I both had claims and lived at the same address. Her card came a whole 2.5 weeks before mine even though we certified on the same days. The Money Network distribution seems really random. Have you tried checking your balance on the Money Network website? Sometimes you can access funds through direct deposit options before the physical card arrives.
I didn't even know I could check my balance without the card! Do you happen to know the website where I can try to set that up? Maybe I can at least transfer some money while waiting for this card situation to resolve.
Try https://www.moneynetwork.com/login and use the "First Time User" option. You'll need your claim info and SSN. I think you can set up direct deposit transfers to your personal bank after verification, but not 100% sure since the system has changed since I used it.
UPDATE: Just wanted to follow up based on some information I received today. EDD is now aware of significant delivery delays with a batch of Money Network cards processed in early February. They're working with Money Network to resolve the issue. If your card was supposedly shipped around February 5th, you're likely part of this affected group. The official recommendation now is to request a replacement card if it's been more than 20 business days since the initial mail date. The replacement cards are being expedited and should arrive within 5-7 business days.
I just checked my EDD claim status and noticed they've somehow transferred my unemployment benefits to an EBT card instead of my usual direct deposit! I never requested this change and don't even have an EBT card. My last certification was processed 5 days ago, and the payment status shows 'paid' but nothing has hit my bank account. When I called the automated system, it confirmed the payment was issued but said something about 'alternative payment method.' Has anyone experienced this? How do I fix this mess and get my $847 benefit payment to my regular bank account where it belongs? I have bills due next week and can't afford this delay!
I tried calling EDD for three days straight for a similar issue and couldn't get through. Finally used Claimyr.com and got connected to a rep in about 20 minutes. They explained that when you change your address, their system automatically defaults to sending a debit card as a security measure. The rep was able to note in my account that I wanted direct deposit for future payments. Still had to wait for the card though.
That's good to know! I've been calling all morning and keep getting the 'we're experiencing high call volume' message. I might try Claimyr if I can't get through today. Did they charge a lot for the service?
It was worth it for me since I was able to get my payment method fixed for future payments. Their site shows exactly how it works in their demo video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km
UPDATE: I called EDD this morning (got through after 45 minutes on hold) and the representative confirmed exactly what others have said here. When you change your address, their system automatically switches you to a debit card for security purposes. They were able to switch me back to direct deposit for future payments, but I'll still need to wait for the Money Network card for my current payment. They said the card should arrive within 7-10 business days, but it could be sooner. Thanks everyone for your help!
Glad you got it resolved! Just a tip: when the card arrives, make sure to activate it right away and set up your PIN. Even if you switch back to direct deposit, keep the card in a safe place - it's valid for three years and can be useful if you ever have issues with direct deposit in the future.
I'm in a confusing situation with my husband's EDD claim and hoping someone can help! He was on unemployment, then got a job at a warehouse in January. In March, he injured his back on the job and has been receiving workers comp for about 6 weeks. His doctor just cleared him to return last week, but his employer hasn't scheduled him for any shifts (they're saying business is slow right now). He wants to reopen his previous UI claim since he still has a balance remaining, but we're stuck on the application question that asks "When was the last date you worked for your employer?" Should he put March 18th (when he was physically last at work before the injury) OR May 3rd (when his workers comp period officially ended)? To be clear, he's NOT trying to claim unemployment for the weeks he received workers comp - just for this past week when he's been medically cleared but hasn't been given any shifts. Has anyone dealt with reopening a claim after workers comp? We don't want to answer incorrectly and cause problems with his claim. Thanks for any advice!
I went through something similar last year. Use the last physical work date. And just to add - when certifying for benefits make sure he's still doing the work search requirements. Even though technically his employer hasn't officially let him go, if they're not giving him shifts, EDD will expect him to be looking for other work. He should be applying to at least 2-3 jobs per week and keeping records of all applications in case they audit him. This happened to me and I almost lost benefits because I wasn't looking for other work while waiting for my old employer to give me hours again.
also make sure when he certifies he doesnt claim any workers comp weeks! only claim the weeks after he was cleared to work. i made that mistake once and got hit with an overpayment notice it was a huge headache
Isabella Costa
The automatic card replacement is standard procedure, but it's always good to verify there's no unauthorized activity on your account. Here's what you should do: 1) Check your UI Online account for any recent claim activity 2) Look at your State Tax Account for any 1099-G forms that might indicate benefits were paid 3) Check your credit report for any suspicious activity If everything looks normal, then it's just the standard card replacement process. Money Network debit cards are typically issued with a 3-year validity period, and the replacement is automatic regardless of claim status. The EDD doesn't always communicate this clearly.
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Malik Jenkins
Why would they waste money sending new cards to people who don't have active claims?? Just another example of government inefficiency. They should save those resources for people actually trying to get their benefits! I've been waiting 6 weeks for my disability claim to process and they're over here sending cards to people who don't need them.
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Javier Morales
Update: I finally got through to EDD this morning. The rep confirmed what several of you said - it's just an automatic replacement because my old card was expiring. She verified there's no new claim activity on my account. Thanks everyone for your help!
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Natasha Petrov
So glad to hear it wasn't fraud!!! The EDD really should include some kind of note explaining this with the new cards. Would save everyone a lot of stress!!!
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