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Freaking out right now! We just had to freeze my Money Network card after someone used it at a McDonalds across town (I was at work!). I'm due to certify this Sunday and I'm worried about what happens next. Bank of America apparently disabled transfers from the EDD cards to checking accounts recently (tried to move money last week but couldn't). If my card stays frozen when my next certification payment hits, will the money still get deposited to the card? Or will it bounce back to EDD? I'm so stressed because that's rent money and I can't afford any delays. Has anyone dealt with this? Do I need to unfreeze before certification or get a replacement card first?
Just won my appeal hearing where EDD acknowledged I quit with good cause (hostile work environment), but they still marked me as 'ineligible to work' as of March 2025. It's been 6 weeks since this decision letter arrived, but I haven't received any notices about overpayment or repayment requirements. Normally wouldn't complain about NOT getting bills, but I'm anxious about suddenly getting hit with a huge overpayment demand months down the road. Should I have already received something about repayment by now? Or does the 'good cause' finding mean I might not have to repay? The decision letter doesn't mention anything about what happens next. Anyone dealt with this limbo situation before?
my cousin had this happen and ended up having to pay back like $14k!!!!! she got on a payment plan for like $78/month tho so it wasn't too bad
To summarize what you should do: 1. Don't wait passively - contact EDD to check your overpayment status 2. Gather evidence showing you were able and available for work during your claim period 3. Start preparing financial documentation for a potential waiver request 4. Consider appealing the 'ineligible to work' determination if you have evidence 5. Request a payment plan if you do receive an overpayment notice The fact that you won on 'good cause' is positive, but the availability for work issue is separate and equally important for benefit eligibility.
Is anyone else having serious problems with UI Online certification today? I started certifying at 9AM and it's now almost 10:30AM because the system kept crashing and logging me out! I counted TWELVE times where I had to start over completely. I even tried the "save as draft" feature after every single question, but somehow when it crashed, it would still lose my information! I reported my part-time hours correctly and selected "yes" that I looked for work, then BOOM - logged out again. This is getting ridiculous! My bills are due this week and I'm worried my payment will be delayed because of these technical issues. Has this happened to anyone else recently? Is there a better time to certify when the system isn't so glitchy? I'm using Chrome on Windows if that matters.
Just an update for everyone - EDD just posted on their website that they're experiencing higher than normal traffic today, and they recommend certifying during non-peak hours. They're also suggesting using the phone certification system until they resolve the online issues. If anyone's payment gets delayed because of these technical problems, make sure to document everything and call them - they can sometimes expedite payments when the delay was caused by their system issues.
I'm kinda freaking out about my next certification and don't want to mess up my claim! Here's my situation: I voluntarily quit my restaurant job 2 weeks ago because I accepted a position at a tech company that was supposed to start this week. I even signed the voluntary quit paperwork at my old job. But yesterday the HR person from the new company called and said they're pushing back my start date until January 9th (after winter break). So now I have no income for like 5 weeks! For my certification next week, what do I put? Do I say I quit voluntarily (which I did) or that I had a job lined up that fell through? Will I even qualify for benefits during this gap period? I already used up 8 weeks of my claim earlier this year when I was laid off from a different job. So confused and worried about bills right now!
wait im confused... isn't this kinda the new employers fault? like they should pay u for the time they promised u would be working. did u sign a contract or anything? maybe u should be going after them instead of EDD??
I signed an offer letter but it states the employment is "at-will" and they can change the terms. Super frustrating but I don't think I have any legal recourse against them. I still want the job so I don't want to cause problems before I even start.
Unfortunately, offer letters rarely guarantee a specific start date in a legally binding way. Most contain clauses allowing the company to modify terms. It's extremely common, especially around holiday seasons, for start dates to shift. While frustrating, it's not something you could successfully seek compensation for in most cases.
One additional important point: Make sure you're meeting the work search requirements while waiting for this to be resolved. You need to be completing job search activities and documenting them, even if you have a job lined up for January. EDD may ask for this information during your eligibility interview, and failing to conduct a work search could jeopardize your benefits for reasons completely separate from the voluntary quit issue.
That's good to know! Should I be applying to actual jobs even though I plan to start this new position in January? Or would activities like updating my resume and networking count toward the requirements?
For maximum protection, I recommend applying to at least some actual positions each week. Resume updates and networking count as work search activities, but EDD generally expects to see actual job applications as part of your work search. You're not obligated to accept offers, but demonstrating you're actively seeking work is important. Document everything thoroughly.
After 7 years at my marketing job, I got laid off last week due to company downsizing. I need to file for unemployment but I'm hearing horror stories about how hard it is to reach a live person at EDD these days. Back in 2019 before COVID, I remember it being pretty straightforward to get a representative on the phone. Has the situation improved at all or is it still a nightmare? I've heard some people saying they call 50+ times without getting through. Just trying to prepare myself mentally for what to expect. Anyone filed recently who can share their experience with wait times or best times to call? I'm particularly worried because my situation is a bit complicated (I had some freelance income last year alongside my full-time job).
has anyone else noticed the EDD website is actualy easier to use now than calling? i got halfway through my claim online before needing to talk to someone... maybe try that first? just click the "UI Online" button on their website
Update on wait times based on recent data: The EDD has implemented some staffing improvements in Q1 2025. Current statistics show: - Average wait time if you get through: 37 minutes - Average attempts needed to connect: 8-12 calls - Best time to call: 8:00-8:30am or 1:15-2:00pm - Worst time to call: 10:00-11:30am and 3:30-4:30pm If your freelance income was minimal (less than 10% of your total income), it may not significantly impact your claim processing. However, if it was substantial, prepare for additional verification steps. Also important: When certifying for benefits after your claim is approved, be sure to accurately report any ongoing freelance work. Even small amounts must be reported during the certification process.
KhalilStar
To directly answer your question: Yes, your payment will still deposit to your frozen card. The card freeze only prevents withdrawals and purchases, not deposits. Regarding the bank transfers issue - this is a temporary security measure that Money Network implemented after a spike in fraud cases. It's not affecting all cardholders, but many have reported restrictions. If you need immediate access to your funds while waiting for a replacement card, you have a few options: 1. You can add your Money Network card to a digital wallet (Apple Pay, Google Pay, etc.) and continue using it that way even while the physical card is frozen 2. You can authorize a one-time transfer by calling Money Network customer service and completing additional verification steps 3. Request a 'provisional credit' while they investigate the fraud, which may give you access to the funds that were fraudulently taken I recommend calling Money Network first thing in the morning (6:00 AM PT) when their call volume is lowest.
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Isaac Wright
AuthorWait, I can add it to Apple Pay even while it's frozen?? That would solve my immediate problem! Thank you so much for this info. Will try calling at 6am tomorrow.
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Lucy Taylor
Just following up to share that I had this EXACT situation in April. Called for replacement card, money deposited fine while waiting. But heads up - any automatic payments you had set up on the old card will fail. You'll need to update those with the new card number when it arrives. The new card will have completely different numbers for security reasons.
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Isaac Wright
AuthorThank you for the heads up! I'll make a list of all the autopayments I need to update once the new card arrives. Appreciate everyone's help with this!
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