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I received a notice from EDD saying I need to provide paystubs for work performed after March 12, 2025, but I'm really confused about my eligibility status. The message specifically says I'm not eligible, yet they're still asking for these documents? I have several weeks showing as 'pending' in my UI Online account that haven't been paid out. I don't understand if this means I'm actually disqualified or if providing these paystubs might change something. I tried reaching out through UI Online messaging but haven't heard back. I also couldn't respond to an earlier determination notice they sent. Has anyone dealt with this kind of conflicting information from EDD before? I'm worried about losing those pending payments if I don't respond correctly.
Has anyone been able to log into UI Online today? My partner has been trying to certify for benefits since 8am and keeps getting error messages or the site just times out completely. We're worried because her certification is due by midnight tomorrow and with the holiday weekend, we're not sure if the site is on some reduced maintenance schedule or something. Does anyone know if the EDD website is actually up and running properly right now? Or if there are specific hours we should try during the holiday weekend when it might be less busy? Getting pretty anxious about missing the certification deadline!
Update: We finally got through using the mobile site suggestion and completed the certification! For anyone else having this issue, try using your phone instead of computer, and do it either very early morning or late at night. Thanks everyone for your help!
This reminds me of when I was on unemployment last year during the 4th of July weekend and had the EXACT same problem! I ended up having to go to the library on Monday because my home internet was spotty and I was desperate. By the way, sometimes the site works better if you use Microsoft Edge or Firefox instead of Chrome - something about the way the EDD site is coded.
I just got a notice that EDD is switching to Money Network for their debit cards in 2025. I've been receiving my benefits via direct deposit to my checking account for the last 3 months. Will my bank account information automatically transfer to the new Money Network card system, or do I need to re-enter all my bank details somewhere? I'm worried about missing payments during this transition since I'm still in the middle of my benefit year. Has anyone gone through this card transition before? I really don't want to deal with payment delays since my rent is due the first week of every month.
I went thru a similar card transition with my food stamps account last year and it was a total mess for weeks. Just prepare yourself mentally that there might be hiccups. I'd recommend keeping some emergency money aside if possible just in case there's a delay with your benefits during the switchover.
Here's another tip based on the last EDD card transition: take screenshots of your payment history and account balance before the switch. This gives you documentation if there are any discrepancies after the transition. I've seen cases where payment records weren't properly transferred and having your own records made resolving issues much faster.
I certified for benefits 4 weeks straight and my payments are still showing as 'pending' in the system but nothing has hit my Money Network card. This is my first time on unemployment and I'm starting to get really worried. My rent is due next week and I was counting on these funds. The EDD website just shows the payments as pending with no explanation. Has anyone had their Money Network card actually get loaded recently? I'm wondering if there's a system-wide delay or if it's just my claim that's stuck in limbo. Any advice on how to get this resolved would be really appreciated!
You know what's RIDICULOUS? EDD expects people to survive with NO INCOME for weeks or months while they figure out their broken system! How are we supposed to pay rent and buy food? Then they act like they're doing us a favor when they finally release OUR MONEY that we worked for and contributed to through our taxes! The whole system is designed to make claiming benefits as difficult as possible!!!
I understand your frustration, but EDD is dealing with millions of claims and limited staff. While the system isn't perfect, most payment delays are caused by specific issues that need human review. EDD isn't intentionally withholding payments - they're trying to prevent fraud while processing legitimate claims. It's frustrating when you're waiting, but there's usually a specific reason that can be resolved.
UPDATE: I finally got through to EDD! For anyone facing similar issues, I used Claimyr after seeing it recommended here, and got connected in about 30 minutes. Turns out my account had a random quarterly review flag (even though I've only been on unemployment for 6 weeks). The representative removed the flag and said my pending payments should process within 48 hours. So relieved to finally have answers! Will update again when/if the money hits my card.
That's great news! Yes, quarterly review flags can happen at somewhat random intervals and often don't require any action from you - just an EDD representative to review and remove the flag. The quarterly review process is meant to verify continued eligibility but sometimes gets applied too aggressively by their automated systems. Glad you got it resolved!
I'm in a tricky situation with unemployment and need some advice. I worked a seasonal job in agriculture last year that was absolutely brutal - driving 7 days a week, 10-12 hours daily. When the season ended, I was laid off as expected. Now the new season has started, but my personal situation has changed dramatically. My mother has developed severe dementia and has become a serious fall risk, so I need to help with her care. I told my former employer I can still work full-time hours (40 hrs/week), just not the insane 60-80 hour weeks they expect. An EDD rep called me unexpectedly today asking why I didn't return to the seasonal position, and I explained my caregiving situation. Did I just disqualify myself from benefits by saying I can't work those extreme overtime hours? I'm really worried because I was counting on that unemployment money to make ends meet while I look for a more sustainable job that allows me to care for my mom. Has anyone dealt with something similar?
This whole unemployment system is SO BROKEN! They ALWAYS side with employers and don't care about real people's situations. I got denied because I couldn't work nights due to no childcare and they said I wasn't "available for work" even though I could work 40 hours during the day! Had to fight for MONTHS to get my benefits. The system is designed to deny you first and ask questions later. DOCUMENT EVERYTHING and be prepared to appeal!!
I'd also recommend keeping a detailed log of your job search activities. Note the company, position, date you applied, method of application (online, in-person), and any follow-up. This proves you're actively seeking work that fits your availability. Also, when you certify for benefits, answer the questions carefully - you ARE available for work (full-time work that accommodates your caregiving), you ARE looking for work, and you CAN accept suitable work. If you answer "no" to any of these, it can trigger an automatic disqualification.
Fatima Al-Farsi
wiat i think everyone is making this WAY more complicated than it is lol... they probably just need your paystubs to verify your income. thats it. they do this all the time. upload em and wait. bam problem solved
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Zoe Alexopoulos
AuthorI hope it's that simple! I'm going to upload everything tonight and hopefully that resolves it. Thanks for the reassurance.
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Mei Wong
Quick update on timing expectations: With these verification requests, EDD typically takes 7-10 business days to review the documents you submit. However, during high volume periods, it can take up to 3 weeks. You can check your UI Online account daily for status changes, as they don't always send notifications when they make decisions. Make sure your paystubs clearly show your name, employer name/info, pay period dates, hours worked, and earnings. If your paystubs are from an online portal, that's perfectly fine as long as they contain all that information. Screenshots are acceptable if they're clearly legible. If you worked for multiple employers during that period, yes, submit paystubs from ALL of them. Missing documentation from even one employer could delay your claim further.
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Zoe Alexopoulos
AuthorThank you so much for this detailed information! I have paystubs from both employers, so I'll make sure to submit everything. Really appreciate everyone's help - I feel much more confident about handling this now.
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