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After eligibility interview - website down & can't confirm approval - what now?

Had my eligibility interview on March 12th and it seemed positive. The interviewer reviewed my termination details (was let go on 2/27 due to 'performance issues' which were never documented). She mentioned I don't have any disqualifying factors and said we'd wait until March 14th to see if my former employer responds to her inquiry. She specifically said 'in my experience, this employer rarely responds to EDD' and promised to call me if they did. Well, no call came so I guess that's positive? I've certified for the last two weeks since my termination, but I'm completely in the dark about whether I've been approved or if payment is coming. The EDD website has been completely inaccessible for me since Monday (tried on laptop, phone, different browsers, clearing cache, everything). Just keeps showing the maintenance page or errors out. This is my first time dealing with unemployment and I'm getting really anxious. My rent is due next week. Any advice on what I should do next? Should I call? Is website downtime normal? How long before I know if I'm approved?

ok but has anyone else noticed the EDD site is slow AF this week?? been down since tuesday for me too

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ya its bad for everyone rite now. saw on twitter they doing maintenance or something. always happens end of month i swear

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The EDD system is designed to be frustrating on purpose! They're hoping people will give up and not collect benefits. I had THREE eligibility interviews for the same issue and each interviewer told me something completely different. When the website is down, it's not an accident - they're blocking people from checking status updates while they process backlogged claims. The fact that your former employer doesn't respond is actually lucky for you - that's how I got approved. If the company doesn't contest it, EDD usually sides with the claimant. KEEP TRYING TO LOG IN and document EVERYTHING.

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While I understand the frustration with EDD systems, the website maintenance is actually scheduled and announced in advance most of the time. They're required by law to process claims within certain timeframes, so deliberately preventing people from accessing the system wouldn't make sense from a compliance standpoint. The system is definitely outdated though, which is why it goes down so frequently during high-traffic periods.

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Final paycheck withheld for 2+ weeks after layoff from Martinez company - EDD and labor law questions

I got laid off from a large company in Martinez on January 8th and I STILL haven't received my final paycheck! From what I've read, California law requires employers to pay final wages within 72 hours of termination (or immediately if they gave notice). It's been over two weeks now and I'm getting desperate as bills are piling up. I've tried everything - texted and called my HR contact multiple times but she suddenly stopped responding. My supervisor also reached out to HR on my behalf with no luck. I even went to the office in person yesterday and was told my HR rep is "on vacation" with no backup person assigned to handle my case! This feels illegal but I don't know what steps to take next. Should I file an EDD claim before resolving this paycheck issue? Do I need to contact the labor board? Has anyone dealt with something similar? I'm new to all this unemployment stuff and could really use some guidance.

Quick update: I checked with my friend who's an employment lawyer. She says if you file a wage claim, the Labor Commissioner will also automatically assess waiting time penalties without you having to specifically request them. The penalty is your daily wage for up to 30 days. So if you were making $200/day, that could be up to $6,000 in penalties! Make sure to apply for unemployment right away though, that process is separate and takes time to get approved.

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Wow, I had no idea the penalties could add up to that much! Just submitted my EDD claim online and I'm working on the wage claim form now. Thanks everyone for your help! I'll update once I hear anything back from either EDD or after filing with the Labor Commissioner.

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Approved EDD payment stuck in limbo after Sunday certification - normal delay?

So I certified for my EDD benefits this past Sunday morning around 8am and my claim status changed to 'approved' almost immediately, which was exciting... but here we are 3 days later and still no money has hit my account. My payment history shows 'paid' status with a payment date of Monday, but my Money Network card hasn't received a deposit yet. Is this a normal delay right now? I'm getting nervous because rent is due next week and I was counting on these funds. Is anyone else experiencing longer than usual wait times between approval and actual payment? This is my 4th certification since being laid off from my sales job, and the previous payments all showed up within 24-48 hours max.

Sometimes the Money Network system just gets backed up. It's technically a separate entity from EDD, so once EDD shows 'paid,' the delay is on the Money Network side. You might want to check if the Money Network website or app shows pending deposits - sometimes they have more up-to-date information than what EDD shows.

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UPDATE: My money finally came through this morning! That was about 4 days from certification to actual deposit. Seems like there's just a longer processing time happening right now. Thanks everyone for your help and reassurance!

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Glad it came through! The system is so unpredictable these days... I'm dreading having to certify this weekend.

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Great news! For future reference, always give it at least 3-4 business days before worrying. The EDD system has gotten better but it's still not perfect with payment timing.

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EDD vs. Appeals Board - address changes must be updated in BOTH systems!

So frustrated right now! Just went through a whole appeal process and almost missed my hearing because I didn't realize EDD and the Appeals Board don't share address information. I moved a month ago and dutifully updated my address with EDD through my UI Online account. I honestly thought that would update my info everywhere in the system. NOPE! Turns out the Appeals Board has a completely separate database. My hearing notice was sent to my old address and I only found out by chance when my old neighbor texted me. Had to rush to call the Appeals office to confirm the hearing date and update my contact info with them separately. Just posting this as a warning to anyone going through appeals - make sure you update your address with BOTH offices! Don't assume EDD passes that info along to Appeals.

i had the exact opposite problem! i updated my address with appeals but forgot to update it with regular EDD and my certification forms went to my old address. ended up getting my benefits delayed for 3 weeks because of this! its crazy they dont share this info between departments. the lady at EDD told me they're "separate entities" whatever that means

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Separate" entities is just government-speak "for our systems are outdated and'we re too lazy to fix"them !๐Ÿ™„

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Thanks everyone for all the helpful comments! Just to follow up - I was able to have my hearing (thankfully), and I learned they also have separate phone numbers and email systems. So if you updated any contact info at all, make sure to tell BOTH offices. My appeal was approved, btw! Such a relief after all this stress.

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congrats on winning your appeal!!!

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EDD unemployment for self-employed after asbestos found in flooded office?

I've been running my own graphic design business for 3 years but last week my rented office space flooded after a pipe burst. When the building manager inspected the damage, they discovered asbestos in the walls! The whole building is now shut down for extensive remediation that will take at least 4-5 months according to the property management company. I can't afford to rent another space right now and some of my specialized equipment was damaged in the flood too. I've had to cancel all my current clients and have no income coming in. Am I eligible for any type of unemployment as a self-employed person? I've paid all my taxes as a sole proprietor but never had regular unemployment before. Does California offer any disaster-related benefits or am I just completely out of luck here?

did u check if the asbestos thing counts as a public health emergency? my cousin got some kinda special assistance when his restaurant had to close for a similar health code thing last year, wasn't regular unemployment tho something else

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That's a good point about public health emergencies. The asbestos remediation might qualify under local health department provisions. OP should contact their county health department to see if there are any emergency assistance programs specifically for businesses affected by environmental hazards.

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Update: I spoke with my landlord and they're going to file a claim with their insurance that might cover some displaced business costs! Also contacted the county health department about the asbestos situation - they're sending an inspector to evaluate if it qualifies as a public health concern that might open up some emergency assistance. Thanks everyone for the suggestions - still figuring this out but at least I have some directions to pursue now. Will update when I know more about what help is available.

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That's great news about the landlord's insurance! Fingers crossed it works out. Please do keep us updated - your situation could help others who might face something similar in the future.

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