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I'm in a similar situation - filed about 3 weeks ago and still waiting on paperwork. From reading through all these comments, it sounds like 2-6 weeks is pretty normal, though definitely frustrating. I'm going to try checking the online portal like @Amina Sy suggested - sometimes they upload documents there before mailing them out. If you're really worried, maybe try calling early in the morning when they open (around 8am) or consider reaching out to your local state representative if it goes much longer. Hang in there!
Thanks for sharing your experience! It's reassuring to know I'm not the only one dealing with this wait. I just checked my online portal after reading your comment and @Amina Sy s'suggestion - still nothing there yet, but I ll'keep monitoring it. The 2-6 week timeline everyone s'mentioning does help set expectations, even though it s'still nerve-wracking. I think I ll'try the early morning calling strategy if I don t'see anything by next week. Really appreciate everyone s'advice here!
I've been through this exact same anxiety! Filed my claim about 5 weeks ago and was getting really worried when nothing showed up in my mailbox. Turns out my paperwork was stuck in some kind of processing queue - when I finally got through to a rep (took like 50+ calls over 3 days), they were able to see it and push it through. Got everything within a week after that call. The waiting is absolutely the worst part because you have no idea if something went wrong or if it's just normal delays. Based on what I've learned from my experience and reading through this thread, I'd say: - Check your online portal daily (some docs appear there first) - If you hit the 6-week mark, definitely start calling persistently - Keep all your filing confirmation info handy when you do get through The system is frustrating but most people do eventually get their stuff. Hang in there! 🤞
Just want to add my experience for anyone else who might be dealing with this in the future - I've been on UI for about 6 months and every single federal holiday has caused exactly a one business day delay when my status shows "paid". The key thing I learned is to not even bother checking your Money Network card on the actual holiday because the banking systems are completely offline. I usually just mark my calendar for the next business day and check then. It's also worth noting that if you have direct deposit to a regular bank account instead of the Money Network card, the timing is usually very similar - still delayed by federal holidays but typically processes the next business day. The stress definitely gets easier once you know the pattern!
This is exactly what I needed to hear! I'm completely new to all of this and had no idea that federal holidays would affect payments. The tip about not even bothering to check on the actual holiday is gold - I probably checked my Money Network card like 10 times yesterday which just made my anxiety worse. I'm definitely going to start keeping track of federal holidays on my calendar now so I know what to expect. It's so helpful to hear from people who've been through this multiple times. Makes me feel a lot less alone in figuring all this out!
I just went through this exact same situation a few months ago! The anxiety is so real when you're depending on that money and it doesn't show up when expected. What helped me was learning that EDD actually processes payments on their end regardless of holidays - that's why your account shows "paid" - but the actual transfer to your Money Network card gets held up by the banking system being closed. I started setting reminders in my phone for federal holidays so I know to expect the delay. It's frustrating that EDD doesn't make this clearer on their website, but once you know the pattern it gets much less stressful. Hope your payment comes through today!
Thank you so much for sharing your experience! I'm new to unemployment benefits and this whole situation had me really worried. It's such a relief to hear from so many people who've been through this exact same thing. I never realized how much federal holidays could impact payment processing - definitely going to start tracking those dates like everyone suggested. The payment actually did come through yesterday afternoon, so all the advice here was spot on. This community has been incredibly helpful for a newcomer like me trying to navigate the EDD system!
This thread has been incredibly helpful! I'm dealing with a similar situation right now - got my Money Network card 3 days ago, activated it, but I'm getting "insufficient funds" errors at ATMs even though I can hear the automated balance when I call. Based on everything shared here, it sounds like I should try using my old ZIP code (I moved 2 months ago and updated my address with EDD but probably not with Money Network) and maybe wait another day since it's only been 72 hours. One question for the group - has anyone had success getting Money Network to update your address over the phone, or do you have to do it through the website? The website login is giving me issues similar to what the original poster experienced. I'd rather get the ZIP code sorted out properly than keep using my old one long-term. Thanks everyone for sharing such detailed experiences - this is exactly the kind of real-world advice you can't find in the official documentation!
@96778176a417 You can definitely update your address over the phone with Money Network! I had to do this when I moved last year. When you call the customer service number on the back of your card, just tell them you need to update your address information. They'll verify your identity with the usual questions (name, SSN, current address on file) and can update it right away. The change is usually effective immediately for ATM transactions. However, I'd recommend trying your old ZIP code first at the ATM since you're already dealing with the card not working - that might solve your immediate problem. Then you can call to update your address properly for future use. Also, since it's been 72 hours, you should be well past the 24-hour activation window, so the ZIP code mismatch is probably the culprit. One heads up - when they update your address over the phone, sometimes it takes a few hours for the change to fully sync across all their systems, so don't panic if it doesn't work immediately. The phone reps are usually pretty helpful with address changes compared to some of the other issues people have with Money Network. Good luck!
I just want to say how amazing this community is! I'm new here and was dealing with my own Money Network card issues when I found this thread. Reading through everyone's experiences and solutions has been incredibly reassuring - it's clear that most of these card problems are temporary and solvable, even though they're super stressful when you're dealing with them. For anyone else who might be new to the EDD Money Network system like I am, here's a quick checklist based on what I've learned from this thread: 1. Wait 24+ hours after phone activation before trying ATM withdrawals 2. Use the ZIP code that's on file with Money Network (might be different from your EDD address) 3. Try fee-free ATMs at 7-11, Walmart, or Target 4. Call Money Network customer service early morning or evening for shorter wait times 5. Ask specifically about security holds if your card isn't working 6. Activate online transactions separately if you plan to pay bills online 7. Consider transferring funds to your regular bank account for easier access Thanks to everyone who shared their experiences - you've saved so many people time and stress! This is exactly the kind of peer support that makes navigating these systems so much easier.
This checklist is fantastic! As someone who just went through the whole Money Network card activation process last week, I can confirm that following these steps would have saved me so much frustration. I especially wish I had known about the separate online transaction activation - I spent two days thinking my card was defective when I couldn't use it to pay my phone bill online. The ZIP code issue is also super common from what I'm seeing. It's really unfortunate that EDD and Money Network don't sync their address information automatically, but at least now I know to check both systems when I move. Thanks for putting together such a clear summary - I'm definitely bookmarking this thread to reference if I run into any issues in the future!
@24546eae2e48 This checklist is a lifesaver! I just got my Money Network card yesterday and was feeling pretty overwhelmed after reading about all the potential issues online. Having this step-by-step guide makes the whole process seem much more manageable. I'm definitely going to wait the full 24 hours before trying any ATM withdrawals and make sure I have the right ZIP code ready. It's really reassuring to see how many people have successfully resolved their card issues by following these steps. One quick question - do you know if there's any difference between calling Money Network during weekdays vs weekends for customer service? I'm planning to call tomorrow (Saturday) to verify my address information is correct before I try using the card on Monday.
Just wanted to add my experience since I went through this exact same situation a few months ago! You can definitely file a new claim right after your benefit year ends - no need to wait for tax filing. The tricky part is making sure you have enough qualifying earnings. Since you worked part-time for 8 weeks and earned around $3,200, you should be in good shape to qualify. That's well above the minimum thresholds others mentioned. Just be prepared that your new weekly benefit amount will probably be significantly lower since it's based on those part-time earnings rather than your original restaurant management salary. One heads up - when you file the new claim online, it might take a few days to process and you'll likely get some mail asking you to verify information. Don't panic if it's not instant! And yeah, the one-week waiting period is annoying but that's just how it works with every new claim. The restaurant industry has been really tough lately so don't get discouraged about the slow job search. Keep applying and hopefully something good comes through soon!
Thanks for sharing your experience, that's really reassuring! I was definitely worried about the lower benefit amount but honestly at this point any help would be better than nothing. Good to know about the processing time and mail verification too - I'll try not to stress if it takes a few days. The restaurant industry has been brutal lately, you're right. Feels like everyone is either cutting hours or just not hiring. Appreciate the encouragement!
I went through this exact situation about 6 months ago! You can absolutely file a new claim right away - no need to wait for taxes. The $3,200 you earned during those 8 weeks should definitely be enough to qualify since you need at least $1,300 in your highest quarter. Just a heads up though - when I filed my new claim after working only part-time during my previous benefit year, my weekly benefit dropped from $450 to $180. It was still helpful but definitely a shock! Also make sure when you file online that you have all your employment info ready (employer name, dates, gross wages) for those 8 weeks you worked. The ID verification thing is super annoying but unfortunately pretty normal now. At least if you already have an ID.me account it should go faster. Good luck with the job search - the restaurant industry has been really tough but things seem to be slowly picking up in some areas!
Leila Haddad
Last year I had a NIGHTMARE scenario where my payments randomly changed from biweekly to these weird split payments where I'd get different amounts on different days. Called EDD and the rep had NO IDEA why it was happening. System is completely broken and nobody there knows how to fix anything!!! When you DO get paid, immediately transfer the money out of that card to your bank account!
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Ravi Patel
•ya the money network card is sketchy i always move my money as soon as it hits
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Hannah White
Just wanted to add my experience as someone who recently went through this process. I certified for the first time about 3 weeks ago and my payment showed up exactly 48 hours later on my Money Network card. The key thing is to make sure you certify during the certification period (usually opens Sunday morning) and don't wait until the last minute. I set up both email and text notifications through UI Online and the Money Network app, which really helped me track when the payment was processed. The biweekly schedule is definitely correct for California - you certify every two weeks for the previous two-week period. One tip: take screenshots of your certification confirmation page in case you need proof later!
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Zadie Patel
•That's really good advice about taking screenshots! I didn't even think about that. Quick question - when you say the certification period opens Sunday morning, do you know what time exactly? I want to make sure I don't miss it next time. Also, did you have any issues with the Money Network card itself or was it pretty straightforward to use once the funds were loaded?
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