California Unemployment
CommunityGovernment Services
Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
EDD UI Online account password reset emails not arriving - locked out for 2 weeks!
I've been trying to access my UI Online account for over 2 weeks now but can't get in. Whenever I click 'Forgot Password' it says an email will be sent, but NOTHING ever shows up in my inbox! I've checked spam/junk folders at least 50 times, added edd.ca.gov to my safe senders list, and even tried using a different email address on my account. Still nothing. I have a certification due in 3 days and I'm panicking because my last payment is still pending from 2 weeks ago ($675). I've called the technical support line about 30 times but it either disconnects immediately or says they're experiencing high call volume. Has anyone else experienced this password reset email problem? Is there a secret trick to actually get the reset email to show up? Or some alternative way to reset my account without that stupid email link?
Join the conversation
Need recommendations for EDD appeals attorney after being denied for false statement penalty
Hey everyone, I'm in a really tough spot. EDD just denied my unemployment claim due to what they're calling a 'false statement disqualification' - apparently there was some discrepancy between what I reported for work hours and what my employer reported. Now I'm facing a 5-week penalty period AND they want me to pay back $4,800! I'm freaking out because I know I was honest on all my certifications. I tried calling EDD 17 times yesterday but either got the 'too many callers' message or was disconnected. I've filed an appeal, but I'm thinking I need to hire an attorney who specializes in EDD cases. Has anyone here worked with a lawyer who actually helped win their EDD appeal? What was your experience like and what did it cost? I'm desperate for some guidance since I can't afford to lose this battle.
Join the conversation
Really glad to hear you got through to EDD and figured out what happened! Your situation is exactly why these "false statement" penalties are so frustrating - they often catch honest mistakes and treat them like intentional fraud. Since you've already identified the specific discrepancy and have documentation showing it was an error, you're in a much stronger position for your appeal. Just make sure to organize all your evidence clearly: your original certification records, work schedules for those weeks, and any communications with your employer about your hours. If Legal Aid has a long wait, you might also want to check if your county has a self-help center at the courthouse - some offer free assistance with administrative appeals. But honestly, with the evidence you have showing it was an honest mistake, you might be able to handle this yourself if needed. The key is being able to clearly explain the timeline and why the error occurred. Keep us posted on how it goes! Stories like yours help other people in similar situations.
This is such valuable advice! I'm dealing with a similar situation right now where EDD flagged me for a "false statement" over reported hours from my part-time job. Reading through this whole thread has been super helpful - I had no idea about requesting my claim file or that there were services like Claimyr to actually get through to EDD. @Sean O'Donnell your update gives me hope that these situations can be resolved when you can prove it was an honest mistake. I'm going to try the Legal Aid route first since I definitely can't afford $1,200 for a lawyer right now. Thanks to everyone who shared their experiences and recommendations!
I'm going through something similar right now and this thread has been incredibly helpful! I got hit with a false statement penalty for supposedly not reporting some gig work income, even though I'm pretty sure I did report it correctly. The whole situation is so stressful. @Sean O'Donnell - your update about using Claimyr to actually get through to EDD gives me hope! I've been trying to call for weeks with no luck. I'm definitely going to try that service tomorrow. For anyone else dealing with this, I also found out that you can request a "wage transcript" from EDD that shows exactly what income they have on file for you. Sometimes the discrepancies come from employers reporting things differently than what you expected. I requested mine last week and I'm waiting to see what it shows. The waiting and uncertainty is the worst part of all this. Thanks to everyone sharing their experiences and resources - it really helps to know we're not alone in dealing with EDD's confusing system!
@Ravi Gupta I m'so glad this thread is helping you too! The wage transcript is a really smart idea - I didn t'know about that option. It sounds like that could help identify exactly where the discrepancy is coming from, especially with gig work since those companies sometimes report earnings differently than we expect. The stress and uncertainty really is the worst part. I ve'been losing sleep over this whole situation, but reading everyone s'experiences here has made me feel less alone and given me actual steps to take. It s'crazy how hard it is to get basic information from EDD, but at least we can help each other navigate this mess. Definitely try Claimyr - it was a game changer for me to actually talk to someone who could look at my specific case. Wishing you luck with your appeal! Keep us posted on what the wage transcript shows.
EDD Disability vs. Unemployment - can I qualify if temporarily sick?
I'm really confused about whether I can get any EDD benefits right now. I got laid off from my restaurant job 3 weeks ago and was planning to file for unemployment, but then came down with pneumonia. My doctor says I'll be out for at least another 2 weeks before I can start looking for work again. I know one of the UI requirements is being 'able and available' to work immediately, which I'm not right now because of this illness. Does this mean I don't qualify for unemployment until I'm better? Should I apply for SDI instead for the time I'm sick? Will this mess up my unemployment claim when I get better? Anyone dealt with this situation before?
Join the conversation
hey OP, did u get ur SDI application submitted? My sister is going thru almost the same thing right now.
Yes! I submitted my SDI application yesterday and had my doctor complete their portion today. Now just waiting for it to process. I'll update if I run into any issues but so far the online system was pretty straightforward.
Great to hear you got your SDI application submitted! Just wanted to add that you should also start gathering documentation for your future UI claim while you're recovering. Keep records of your layoff date, any severance paperwork, and your doctor's return-to-work clearance. Having everything organized will make the transition from SDI to UI much smoother when you're ready to start job searching again. Hope you feel better soon!
Workers comp settlement while on EDD unemployment - do I stop certifying?
My situation is getting complicated and I'm not sure how to handle this with EDD. I've been on regular UI for about 8 weeks after getting laid off from construction work. During my previous job, I had a back injury and filed for workers comp (though I was able to continue working with restrictions). Just got a call yesterday that my workers comp case is settling and I'll be receiving a lump sum payment in 4-6 weeks. I've been actively job searching this whole time as required. My question is: once I receive this workers comp settlement, do I need to stop certifying for unemployment immediately? Do I report it as income? Will this affect my UI claim or make me ineligible? I don't want to accidentally commit fraud but also don't want to lose benefits if I'm still eligible while looking for work.
Join the conversation
I called my workers comp attorney this morning, and she confirmed the settlement is mostly for permanent disability and medical expenses, with only a small portion for lost wages. She said to definitely report it on my certification when I receive it, but to continue certifying as normal. Going to try getting through to EDD this week for additional clarification. Thanks everyone for the helpful advice!
Sounds like you're on the right track! When you report it, make sure to have the settlement documents handy so you can answer any questions if EDD contacts you. Good luck with your job search!
That's great news that your attorney clarified the breakdown! Since it's mostly permanent disability and medical expenses, you should be in good shape. Just a heads up - when you do get through to EDD, ask them to document in your file that you called proactively about the settlement. That way if any questions come up later during an audit or review, there's a record showing you were being transparent from the start. Also keep a copy of your settlement agreement breakdown handy when you certify - EDD might ask for specifics about which portions are for what purpose.
Money Network card deposit delay? Paid on EDD portal but funds still missing
I finally got my EDD claim to switch from pending to paid yesterday morning (after 3 weeks of stress!), but the money still hasn't shown up on my Money Network card. The EDD website shows 'paid' status for my certification week, but when I check my card balance online, nothing has changed. How long does this normally take? Is there some processing time between EDD showing 'paid' and the funds actually hitting the card? I've got rent due in 2 days and I'm starting to panic a little. This is my first claim so I have no idea what's normal. Thanks for any help!
Join the conversation
UPDATE: The money just hit my card this morning (Wednesday)! So that was about 48 hours from when it showed paid on the EDD site. Thanks everyone for the help and calming my nerves. I'm definitely switching to direct deposit for future payments based on all your advice.
Great news! That's actually pretty standard timing for a first payment. Future payments should be a bit quicker once the system recognizes you as an established claimant.
yay!! so glad it came through in time for your rent!
I have edd money network card. My disability is using on my card Sunday night. It’s not there, Memorial Day is tomorrow. Could that be a possibility?
Yes, Memorial Day could definitely be causing the delay! Bank holidays always slow down ACH transfers and deposit processing. Even though your disability payment was initiated Sunday night, Money Network probably won't process it until Tuesday since Monday is a federal holiday. Holiday weekends can add an extra 1-2 business days to the normal timeline. You should see it by Tuesday or Wednesday at the latest.
Nasira Ibanez
Hey, just following up - were you able to get this resolved? I'm curious which method ended up working for you.
0 coins
Laila Fury
AuthorFinally got it fixed! After trying everything suggested here with no luck, I ended up using that Claimyr service to get through to EDD. Took about 40 minutes to get a callback with an agent on the line. Turns out my account was actually LOCKED due to too many failed login attempts (which wasn't my fault - I hadn't even tried logging in that many times!). The agent had to manually unlock it and reset my password. All working now and I was able to certify just in time. Thanks everyone for your help!
0 coins
Geoff Richards
Thanks for updating us! That's great you got it resolved. It's strange how the system didn't even tell you it was locked from too many attempts - it just kept saying it would send reset emails that never arrived. Classic EDD confusion. Glad you got through in time for your certification!
0 coins
Marcus Patterson
So glad to hear you got it resolved! This thread is super helpful for anyone else dealing with this issue. I'm bookmarking it because I feel like EDD account problems are so common and their error messages are never clear about what's actually wrong. The fact that your account was locked but the system was still pretending to send reset emails is typical EDD - they make everything so confusing. Thanks for sharing the solution that worked!
0 coins
Harper Hill
@AstroExplorer you're absolutely right about the communication issues! I had a similar "pending" payment problem a few months ago. Turned out there was a flag on my account that required additional verification, but the system never told me that - it just kept showing "pending" with no explanation. I only found out when I finally got through to someone on the phone. Have you tried calling to ask specifically about the pending status? Sometimes they can see issues on their end that don't show up in the online portal at all.
0 coins
Adrian Hughes
Absolutely agree! The lack of clear error messages from EDD is so frustrating. I had a similar "pending" payment issue last year that turned out to be a flag on my account that I never would have known about if I hadn't gotten through to someone who could actually see what was happening on their end. Have you tried calling to ask specifically about why your payments are pending? Sometimes they can see internal notes or flags that explain the delay. The Claimyr service that @Myles Regis mentioned might be worth trying if you re'having trouble getting through - seems like it really helped @Laila Fury get connected to someone who could actually fix the problem instead of just giving generic troubleshooting advice.
0 coins