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Pro tip: if you're calling, try right when they open or just before closing. Sometimes you can catch a break in the queue.
Thank you everyone for all the helpful suggestions! I tried calling this morning using the 1-2-4 method right at 8:01am. Still took me 6 calls to get through, but I finally got placed in the queue instead of being disconnected! Was on hold for 67 minutes but eventually spoke with a very helpful representative who fixed my pending payments. They said there was a "quarterly review flag" on my account that needed to be removed manually. For anyone else struggling with this issue - persistence is key! And the 1-2-4 sequence after selecting your language does seem to help bypass some of the automation.
glad u got thru! my payments were stuck too and they told me someting about a review flag too. weird they don't just tell us that in the online messages
This is so frustrating about EDD - they leave people in the dark about these internal processes! I'm dealing with something similar right now where my payments just stopped with no explanation. Did they give you any timeline for when the quarterly review would be completed, or do they just fix it on the spot when you call?
@Keisha Williams In my case, the rep was able to remove the quarterly review flag immediately while I was on the phone! She said it would take 24-48 hours for the payments to process, and sure enough, they showed up the next day. So definitely worth calling if you can get through - they can often fix these review holds on the spot rather than making you wait weeks for it to resolve automatically.
The EDD representative direct line dream died when they supposedly 'improved' their phone system. Now it's Russian roulette every time you call - busy signal, 2+ hour hold, or dropped call. At least before you knew which department you were reaching.
Pro tip for anyone still hunting for an EDD representative direct line: Stop looking and adapt to the new reality. I wasted 3 months searching for shortcuts that don't exist anymore. Finally accepted that you either commit to the manual calling marathon or pay for a service like Claimyr to handle it.
Took me way too long to accept this reality too. Wish someone had told me sooner to stop wasting time on dead ends.
This is exactly what I needed to hear. I've been wasting weeks looking for these mythical direct lines when I should have just accepted the new system. Thanks for the reality check - going to look into Claimyr now instead of continuing this wild goose chase.
Pro tip: start calling RIGHT when they open. Like, be dialing at 7:59:59 am. Sometimes you can get through before the queue fills up.
I went through this same situation about 6 months ago when I moved from CA to Texas. Here's what worked for me: 1. Call EDD BEFORE you move if possible - it's way easier to handle while you're still in state 2. Have your exact move date ready, they'll need it for their records 3. Ask specifically about the Interstate Benefits Program - this is what handles cross-state claims 4. Keep all your documentation handy (ID, proof of new address, etc.) 5. Don't stop certifying! Even if there's a delay in processing, keep doing your weekly certifications The whole process took about 3 weeks for me, but I didn't have any major hiccups. Texas and CA work together pretty well on this stuff. Just be patient and persistent - you'll get through it! 💪
This is exactly what I needed to hear! Thank you so much for the detailed breakdown. I'm moving to Oregon next month and was super worried about the whole process. Did you have to do anything special since you were moving to Texas specifically, or was it pretty standard? Also, when you say "keep certifying" - did you certify using your old CA address until everything was transferred over?
@Nora Brooks The Texas thing was pretty standard - most states have agreements with CA for unemployment transfers. For the certifying part, I actually updated my address with EDD right after I moved but kept certifying normally. The key is to NOT skip any certification periods even if your claim seems stuck "-" they can backdate payments but it s'harder if you missed certifying. Oregon should be even easier than Texas since West Coast states tend to work together well! Just make sure to mention you re'moving to Oregon when you call - they might have specific instructions for that state.
Jacob Lewis
You're being so brave through all of this. Just wanted to add that when you do your phone interview, don't feel like you have to rush through explaining your situation. Take your time, and if you need a moment to collect yourself that's completely okay. The rep should be patient with you given the sensitive nature. Also, if at any point during the process you feel like the person you're talking to isn't understanding the DV exception or seems dismissive, don't hesitate to ask to speak with a supervisor or request to be transferred to someone who specializes in these cases. You deserve to be treated with compassion and understanding. Wishing you all the best with your interview - you've got this! 💪
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Fernanda Marquez
•Thank you for such kind and encouraging words. You're absolutely right about taking my time during the interview - I tend to rush when I'm nervous, especially talking about difficult topics. It's reassuring to know I can ask for someone who specializes in these cases if needed. I hadn't thought about that option but it makes total sense. Really appreciate the support from everyone here! 💙
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Kk Kara
•@Fernanda Marquez Did you have an interview with EDD?
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McKenzie Shade
I went through something very similar about 18 months ago. Left my job suddenly due to an abusive ex who was escalating and showing up at my workplace. EDD did approve my claim, but it took about 6 weeks total from filing to first payment. A few things that helped me: - I kept a detailed timeline of incidents leading up to when I left work - Screenshots of threatening messages (which you mentioned having) - A brief statement from my therapist confirming I was dealing with domestic violence trauma - Contact info for the DV hotline I had called (even though I didn't file a police report either) The phone interview was actually less intimidating than I expected. The rep was professional and seemed experienced with these situations. They asked specific questions about how the abuse related to my work situation and why leaving felt necessary for my safety. One tip - when they ask about your job search activities, mention any steps you're taking to establish safety first (new address, changed phone number, etc.) as they do understand these situations require settling in before actively job hunting. You're taking all the right steps by working with a DV organization. Stay strong - the system does work for survivors, even if it's not always smooth. Feel free to reach out if you have questions after your interview!
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Kk Kara
•@McKenzie Shade What documentation did they ask you to provide? I ve'been hesitant to apply for UI because I don t'have a current police report or anything. I do have texts to my boss explaining there was a DV incident and pictures of my injuries that I took several days later to show her proof that I was unable to go in to work. When I went to pick up my check about (2 weeks after the incident I) still had black eyes and bruises, so hopefully my ex-employer will be able to confirm that I quit due to domestic violence.
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Jasmine Quinn
•@McKenzie Shade Thank you so much for sharing your experience - it s'really encouraging to hear from someone who went through something so similar and got approved. The timeline idea is brilliant, I m'going to work on putting together a detailed timeline of events. It s'helpful to know that even without a police report, the combination of evidence you had was sufficient. Your point about mentioning safety steps during job search questions is really smart too - I hadn t'thought about framing it that way. Really appreciate you taking the time to share all these practical details!
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