I'm in a similar situation - filed about 3 weeks ago and still waiting on paperwork. From reading through all these comments, it sounds like 2-6 weeks is pretty normal, though definitely frustrating. I'm going to try checking the online portal like @Amina Sy suggested - sometimes they upload documents there before mailing them out. If you're really worried, maybe try calling early in the morning when they open (around 8am) or consider reaching out to your local state representative if it goes much longer. Hang in there!

I've been through this exact same anxiety! Filed my claim about 5 weeks ago and was getting really worried when nothing showed up in my mailbox. Turns out my paperwork was stuck in some kind of processing queue - when I finally got through to a rep (took like 50+ calls over 3 days), they were able to see it and push it through. Got everything within a week after that call. The waiting is absolutely the worst part because you have no idea if something went wrong or if it's just normal delays. Based on what I've learned from my experience and reading through this thread, I'd say: - Check your online portal daily (some docs appear there first) - If you hit the 6-week mark, definitely start calling persistently - Keep all your filing confirmation info handy when you do get through The system is frustrating but most people do eventually get their stuff. Hang in there! 🤞

I went through this exact situation 8 months ago and it was incredibly stressful! One thing that really helped me was creating a timeline and tackling multiple approaches simultaneously since you're working against that 10-day deadline. Here's what I'd recommend based on my experience: 1) Download and start filling out the WG-007 form from the CA courts website immediately as your safety net, 2) Call your assemblyman's office first thing Monday (Connor's advice about this is spot-on - they got me connected within 48 hours), 3) Look up the DE 1446W waiver form while you're waiting for callbacks. The key is not to put all your eggs in one basket. Even if you think you might get the waiver or payment plan, having that WG-007 completed and ready to file gives you peace of mind. Also, document EVERYTHING - dates you called, who you spoke with, reference numbers, etc. This whole process taught me that EDD's left hand doesn't always know what the right hand is doing, so having a paper trail saved me multiple times. You've got this - the community here gave you excellent advice and you still have 7 days to work with!

Just wanted to add another resource that might help - if you're a union member, many unions have legal aid services that can help with wage garnishment issues for free. I used my teacher's union legal services when I got hit with a similar situation last year. Even if you're not currently working in a union job, if you were ever a member they sometimes still provide assistance for unemployment-related issues. Also, some credit unions and community banks offer free financial counseling services that include help with debt negotiation and understanding legal documents like the WG-007. It's worth checking if you have any of these memberships that could provide additional support while you're working through all these other options everyone mentioned!

I just went through this exact same situation last week! Here's what worked for me: First, try the password reset option on the EDD website, but if that doesn't work (which happened to me), don't panic. I called the EDD technical support line at (833) 978-2511 - it's specifically for account issues, not general claims. The wait was still long (about 2 hours), but shorter than the main line. They were able to unlock my account and help me reset the password over the phone. Make sure you have your Social Security number, date of birth, and the last 4 digits of your bank account ready. Also, try calling right when they open at 8 AM - that's when I had the most luck getting through. Good luck with your disability claim! 🤞

I've been dealing with EDD password issues for months now! One thing that really helped me was clearing my browser cache and cookies before trying to reset the password. Sometimes the website gets stuck with old session data. Also, if you're using Chrome, try switching to a different browser like Firefox or Edge - I've noticed EDD's site works better on some browsers than others. And definitely make sure you're using the official ca.gov EDD website, not any third-party sites. Hope this helps and you get access to your disability claim info soon! 🤞

Update: My Money Network card just arrived today! Took exactly 8 calendar days from when my payment showed as 'paid' in the system. Thanks everyone for the help and information. For anyone else wondering about timeframes, 7-10 days seems to be pretty accurate based on my experience.

Glad everything worked out for you! For future reference, if anyone else is dealing with this situation and needs the money urgently, you can also call Money Network directly to check if your card has been shipped and get a tracking number. They're usually much easier to reach than EDD and can tell you exactly where your card is in the mail system. Also worth noting that once you get your first card, any replacement cards (if lost/stolen) typically arrive much faster - usually 2-3 business days with expedited shipping.

Hey, just following up - were you able to get this resolved? I'm curious which method ended up working for you.

So glad to hear you got it resolved! This thread is super helpful for anyone else dealing with this issue. I'm bookmarking it because I feel like EDD account problems are so common and their error messages are never clear about what's actually wrong. The fact that your account was locked but the system was still pretending to send reset emails is typical EDD - they make everything so confusing. Thanks for sharing the solution that worked!