


Ask the community...
That's such great news! I'm so glad you were able to get through and get some clarity on what was happening. It's honestly ridiculous that EDD's system just automatically disqualifies everything without any warning when you update your address. Thank you for sharing the update - this thread is going to be so helpful for anyone else dealing with out-of-state moves. Fingers crossed the questionnaire process goes smoothly and you get those disqualifications reversed quickly!
This whole situation really highlights how broken EDD's automated systems are! It's crazy that they can just retroactively disqualify everything without any human review first. @Adrian Connor - I m'keeping my fingers crossed for you too! Make sure to keep copies of everything you submit for that questionnaire. And seriously, thank you for posting that update about Claimyr - I ve'never heard of that service before but it sounds like a lifesaver when you absolutely need to reach someone at EDD.
This is such a nightmare scenario but I'm so relieved to see your update about getting through to EDD! I went through something similar when I moved from LA to Portland last year - the automatic disqualification without warning is absolutely terrifying when you're counting on those benefits. The Interstate Claims specialist route that @Kayla Morgan mentioned is spot on - I wish I had known about that option earlier. For anyone else reading this thread, definitely document EVERYTHING about your job search activities before moving. I had to provide detailed records going back months, including specific job titles, companies, application dates, and any responses I received. EDD really scrutinizes out-of-state moves heavily. @Adrian Connor - hoping your questionnaire process goes smoothly and you get this resolved fast! Keep us posted on how it works out.
@Adrian Connor @Nick Kravitz This whole thread has been incredibly eye-opening! I had no idea that simply updating your address could trigger such a massive review and disqualification. It really seems like EDD should have some kind of warning system in place before people update their addresses to out-of-state locations. The fact that you have to know to specifically ask for an Interstate Claims "specialist is ridiculous" - how is the average person supposed to know that? I m bookmarking'this thread because the information here is gold. Adrian, really hoping everything works out with your questionnaire and that you can get those benefits restored. This community is so valuable for sharing these experiences that EDD doesn t warn'people about!
Hey Sean! I went through this exact same thing about 6 months ago. After I submitted my questionnaire, it took about 10 days to see the payment hit my account. The key thing is to make sure you didn't miss any follow-up notifications - sometimes they send additional questions or require document uploads that can hold things up. Also, double-check that your bank info is correct in your profile. I'd give it at least 2 weeks before panicking, but definitely keep checking your online portal daily for any updates or action items. Good luck! 🤞
One more thing to be aware of - when your Money Network card arrives, you MUST activate it through their specific activation process (phone or website). Even if you plan to switch to direct deposit later, you should still activate the card as soon as it arrives. If the card doesn't arrive within 10-12 business days after your first payment is processed, that's when you should contact EDD to check on its status. Sometimes the cards get lost in the mail or sent to old addresses.
Just wanted to add that if you're really anxious about when your card will arrive, you can check your payment status on UI Online. Once it shows "Paid" (not just "Pending"), that's when the 7-10 business day countdown starts for the Money Network card to arrive in the mail. I was in the same situation last year - kept refreshing the website obsessively waiting for that first payment to process! The waiting week thing is confusing at first but totally normal. Hang in there, the card will come automatically once everything processes properly.
That's really helpful about checking for the "Paid" status! I've been checking UI Online daily but wasn't sure exactly what to look for. Right now my first week shows as the waiting period and my second week is still showing "Pending" - so I guess I just need to wait for that to change to "Paid" and then start counting the business days. Thanks for sharing your experience, it's reassuring to know others went through the same anxious waiting!
Reality check: I called the EDD phone number 500+ times over 2 weeks and only got through twice. Both times the call dropped after 90+ minutes on hold. Sometimes you need to try alternatives.
Just want to confirm what everyone's saying - 800-300-5616 is the correct EDD phone number for unemployment. I finally got through last week after 3 days of trying. My strategy was calling right at 8:00am sharp and having my finger ready to speed through the menu (1-wait-1-1-***). Still took 45 attempts but I got on hold and actually spoke to someone after waiting about 2 hours. The lunch break thing is real too - complete waste of time calling between 12-1:30pm. If you're getting desperate, the callback services people mention might be worth it, but the free route does work if you're persistent enough.
Jayden Hill
Just wanted to update everyone - I used that Claimyr service someone mentioned earlier and actually got through to EDD this morning! The representative confirmed it was just a display glitch in their system because of my address change. She fixed it right on the spot, and now all my previous weeks show the correct 'paid' status again. She also noted in my account that this was resolved so it won't affect my new claim next month. Such a relief! If anyone else is experiencing this, definitely try to speak with a rep directly rather than waiting for it to fix itself.
0 coins
Tyler Lefleur
•That's great news! Thanks for coming back to update us. This is a good reminder that many EDD online display issues can be quickly resolved by speaking directly with a representative. Glad everything worked out for you.
0 coins
Drew Hathaway
This is exactly what I needed to see! I'm dealing with the same issue right now - updated my address last week and suddenly all my old weeks from my previous claim are showing as disqualified. It's been keeping me up at night worrying they'll want the money back. Reading that Jayden got it resolved so quickly through Claimyr gives me hope. I'm definitely going to try that service tomorrow. Thanks everyone for sharing your experiences - this community is so helpful!
0 coins
Dylan Wright
•@Drew Hathaway I m'so glad this thread helped ease your worries! I was in the exact same boat as you and Alexis just a few weeks ago. The anxiety of seeing those disqualified "statuses" is terrible, especially when you know you legitimately received and spent that money months ago. Definitely try Claimyr - it seems like it s'been a game changer for people trying to actually reach EDD. Keep us posted on how it goes for you!
0 coins
Victoria Scott
•@Drew Hathaway You re'definitely not alone in this! I went through the same panic when I saw all my old weeks suddenly marked as disqualified after updating my info. The worst part is that sinking feeling that they might demand repayment for benefits you received months ago and have already spent. But based on what everyone s'shared here, it really does seem to be just a system glitch that happens when you make account changes. The fact that Jayden got it resolved so quickly with one phone call is really reassuring. Good luck with Claimyr tomorrow - hopefully you ll'have the same quick resolution!
0 coins