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UPDATE: I finally got through to EDD this morning! Used the Claimyr service that someone suggested here and it worked - got connected to a rep in about an hour. They were actually really understanding about the missed interview and rescheduled me for next Tuesday. The rep said my claim will stay pending until after the interview but assuming everything checks out, I'll receive all the back payments I'm eligible for. Such a relief! Thanks everyone for your help and suggestions!
So glad to hear you got through and got it resolved! This gives me hope for others who might be in similar situations. It's frustrating how the system works but at least there are solutions. Thanks for updating us - it's really helpful to know that EDD reps can be understanding when you explain what happened. Hope your rescheduled interview goes smoothly on Tuesday! 🤞
Yes!! It finally hit my account this morning (Thursday)! Just a weird delay like you and others mentioned. Thanks everyone for the reassurance - helped keep me from panicking!
Great to hear it resolved itself! For future reference, always give it at least 72 hours after certification before worrying about payment delays. The EDD system has scheduled maintenance periods that can occasionally cause these temporary hiccups. As long as your UI Online account shows 'paid' status, the money is on its way.
I'm so glad this worked out for you! This is actually a really helpful thread for anyone else experiencing similar delays. I've been on EDD for about 6 months now and had two random payment delays like this - both times the money eventually came through within 3-4 days just like yours did. It's frustrating that EDD doesn't communicate these system hiccups better, but at least we know now that "paid" status means the money is definitely coming, even if it takes longer than usual. Thanks for updating us with the resolution!
Has anyone else noticed that EDD ALWAYS finds a way to make us wait for money even when we're LEGALLY entitled to it?? Like, we win an appeal which PROVES they were wrong, and instead of rushing to fix their mistake, they make us wait ANOTHER month?! It's almost like they're hoping we'll just give up!!
UPDATE: I finally got through to EDD this morning! The rep confirmed they received my appeal decision but said it's in a processing queue. She put in a request to expedite it due to my financial hardship, but couldn't give me an exact timeframe. She did say I should see some movement on my account within 7-10 days though. Just wanted to update everyone in case someone else runs into this same situation. Will post again once I actually see the money! Thanks everyone for your help so far!
@Jujubeans Hey! Yes, I finally got my payments! It took exactly 9 days after that phone call where they put in the expedite request. All my back payments from the 7 weeks showed up on my EDD card on a Tuesday morning. My UI Online account updated the same day showing all the certifications changed from "disqualified" to "paid". Hang in there - it's frustrating but it does eventually come through! Make sure you keep calling if it goes past 10 business days like they told me.
This is absolutely alarming! The fact that your was changed to "Jane Doe" with a 1920 birth date after speaking with a rep is a massive red flag. This could be either a serious system glitch or potential fraud/identity theft. Here's what I'd do immediately: 1) Call EDD back and demand to speak to a supervisor - emphasize this is a security breach, not just an issue 2) File a report with EDD's fraud hotline (1-800-229-6297) 3) Document everything with screenshots and write down exactly what the rep told you yesterday 4) Consider filing a complaint with the California Department of Consumer Affairs if EDD doesn't take this seriously. Your claim balance being zeroed out along with the name/DOB changes suggests someone may be trying to redirect your benefits. Don't let them treat this as routine - this needs immediate escalation and investigation!
@Carmella Fromis this is excellent advice! I just wanted to add that Ana should also immediately change her password and security questions if she can still access the account. Sometimes these Jane "Doe changes" happen when there s'been unauthorized access or when the system flags an for suspicious activity. The timing right after speaking to a rep is very suspicious - either the rep made a catastrophic error or someone intercepted that interaction somehow. Ana, make sure to get reference numbers for every call you make about this issue, and if possible, try to get the name/ID of the rep you spoke with yesterday. This could help them trace what went wrong. Stay persistent - this is way too serious for them to ignore!
This is extremely concerning and definitely not something that should happen after a routine backdate request! The "Jane Doe" with 1920 birth date is actually a default placeholder that EDD sometimes uses when there are system errors or security flags on accounts. The fact that this happened immediately after speaking with a rep suggests either a major system glitch or the rep accidentally triggered some kind of security protocol. I'd recommend calling EDD immediately and asking for the Claims Specialist supervisor - explain that your was compromised after a backdate request and your personal information was changed without authorization. Make sure to mention the specific date/time you spoke with the rep yesterday so they can review that call. Also, ask them to put a security hold on your until this is resolved to prevent any further unauthorized changes. This is definitely not normal and they need to fix it ASAP before it affects your benefits!
@Amina Toure that s'really helpful context about the Jane "Doe being" a system placeholder! I didn t'know that was something EDD used for security flags. Given that timing right after the backdate request, it does seem like the rep might have accidentally triggered some kind of fraud protection system. Ana, when you call back, definitely mention what Amina said about this being a potential security protocol - it might help them understand what went wrong faster. Also, I d'suggest asking them to you confirmation of whatever changes they make to fix this, so you have a paper trail. The fact that your and stayed the same while everything else changed is actually a good sign that this might be a system error rather than someone else accessing your account. Still scary though - definitely get this escalated!
Dmitry Kuznetsov
I'm in a similar situation and this whole thread has been incredibly valuable! Just wanted to add one more tip that helped me - I created a simple spreadsheet to track my certification dates and any communications from EDD. It sounds nerdy, but having everything documented in one place really helped me stay organized during the transition period. Also, for anyone worried about the gap in payments, I'd recommend reaching out to your landlord/mortgage company and utility companies as soon as you know your benefits are ending. Most have programs for temporary payment deferrals or payment plans, especially if you can show them documentation that you're waiting for an extension to process. I was surprised how accommodating they were when I explained the situation proactively rather than waiting until I missed a payment. The medical device sales job market is definitely challenging right now, but I've noticed some uptick in hiring for roles that combine traditional medical sales with software/digital health platforms. Companies seem to value that hybrid skill set. Keep your head up - both the extension and the right job opportunity will come through!
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Ethan Moore
•That spreadsheet idea is brilliant! I'm definitely going to set one up this weekend to track everything. Organization really helps with the anxiety of not knowing what's happening with your claim. The proactive communication with landlords/utilities is such smart advice too. I've been so focused on the EDD side that I hadn't thought about getting ahead of potential payment issues. Better to have those conversations now while I still have a week of regular benefits left than scramble later if there's a longer delay than expected. Really interesting point about the hybrid medical sales + digital platform roles. That makes total sense - companies probably want people who can bridge the gap between traditional healthcare sales relationships and new technology adoption. I'm going to update my resume to highlight any experience I have with software training or digital tools from my current role. Thanks for another great perspective on navigating both the EDD process and the job market!
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Jessica Suarez
Just wanted to chime in as someone who went through this exact process in December 2024! My regular UI benefits exhausted right before the holidays (talk about stressful timing), but the extension process worked pretty much exactly as everyone here described. A few things that might help ease your anxiety: 1. I got my extension notice on day 6 after exhaustion, and payments resumed on day 8 - so right in that 7-10 day window everyone mentioned 2. The "California Extended Duration Benefits" program gave me the full 13 weeks at my same weekly amount ($580) 3. Most importantly - I kept certifying during the gap and all those certifications were honored once the extension kicked in One thing I wish I'd known: when you get the extension notice in UI Online, there's a small PDF attachment that explains the new work search requirements. Make sure to download and read it carefully because the requirements ARE slightly different for extensions (as someone mentioned about needing to expand your industry search). For medical device sales - have you looked into companies doing medical AI or remote monitoring devices? That sector is exploding right now and they really value traditional medical sales experience. A friend of mine transitioned from pharmaceutical sales to a company making AI diagnostic tools and said the earning potential is actually better than traditional med device. Hang in there - both the extension and the job market will work out. The system really has gotten more reliable over the past year!
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CyberSamurai
•This is exactly the kind of detailed timeline I needed to hear! Getting the extension notice on day 6 and payments resuming on day 8 gives me such a clear expectation to work with. And knowing that all the certifications during the gap period get honored is huge - I was worried I might lose those weeks if something went wrong. Thanks for the heads up about the PDF attachment with work search requirements - I'll make sure to download and read that carefully when I get my notice. It sounds like the expanded industry search requirement is pretty standard for extensions, so I'll start broadening my applications now to get ahead of that. The medical AI and remote monitoring suggestion is really intriguing! I hadn't thought about how my existing relationships with hospitals and clinics could be valuable to AI diagnostic companies. Do you know if your friend found those opportunities through traditional job boards or more through networking? I'm wondering if LinkedIn outreach might be the better approach for those newer companies. Really appreciate you sharing your December experience - it's so reassuring to hear from someone who just went through this recently and confirms the process is working smoothly!
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