


Ask the community...
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
Thank you Tom for taking the time to do this AMA! I've been struggling to reach for weeks about my pending claim. How quickly can Claimyr typically get someone connected to a representative, and what's the success rate? Also, are there any specific types of issues that Claimyr works better for than others?
Hi Katherine, Andre, and Paolo! As someone who just discovered this community while searching for help, I'm really glad to see Tom doing this AMA. I've been stuck in limbo for 6 weeks now with a pending claim that nobody can seem to help me with. The regular phone lines are basically impossible - I've tried calling hundreds of times and either get busy signals or sit on hold for hours just to get disconnected. Really hoping Tom can shed some light on whether Claimyr actually works for situations like ours where we just need to talk to a real person who can look at our accounts. The whole system feels broken right now, so any alternative that actually connects you to someone would be a godsend!
Hi everyone! I'm new to this community and just stumbled across this AMA while desperately searching for help with EDD. Like all of you, I've been stuck in the endless loop of busy signals and disconnected calls for weeks now. My unemployment benefits got suspended and I can't seem to reach anyone who can help resolve it. Katherine, Andre, Paolo, and QuantumQuester - you've all asked exactly what I was wondering about! Tom, I'm really hoping you can give us some real answers here. Is Claimyr actually able to get through when the rest of us can't? And how does the whole process work - do you just call them back when they reach someone, or is there more to it? At this point I'm willing to try anything that might actually work. The stress of not being able to reach when you desperately need help is overwhelming!
For technical issues specifically, make sure to tell the agent exactly what error messages you're seeing. They have different procedures for different types of lockouts.
I had the same generic "Account temporarily locked" message when my account got locked three weeks ago. After finally getting through to an agent (took me 2 days of calling), they told me it was triggered by multiple failed login attempts from different browsers. They unlocked it in about 2 minutes and advised me to always use the same browser and clear cookies between sessions. The agent also mentioned that sometimes browser extensions can interfere with their login system, so try using incognito mode if you keep having issues.
I've been dealing with this exact same issue for the past 10 days! My account got locked after I accidentally used an old password a few times, and I've been calling the 800-300-5616 number constantly with no luck. Reading through all these comments, it sounds like Claimyr might be my best bet at this point. Has anyone had any luck with the early morning calling strategy, or is the auto-dialer service really the only reliable way to get through? I'm getting desperate since I'm already behind on my certifications.
I completely understand your frustration! I went through the same nightmare two weeks ago - account locked, missed certifications, and endless busy signals. I probably called 200+ times over 4 days before finally getting through. The agent fixed it in literally 30 seconds, which made all that wasted time even more infuriating. Based on everyone's experiences here, I'd honestly just go straight to Claimyr if I had to do it again. The manual calling is such a gamble - you might get lucky in an hour, or you might waste weeks like some people here. At least with the callback service you know you'll actually talk to someone. Good luck whatever you decide!
Sofia, I completely feel your frustration! I went through this exact same nightmare about 6 weeks ago - account locked after password issues, missed two certification weeks, and spent literally days calling with no success. I tried every strategy people mention: calling at 8am sharp, different phone numbers, various menu combinations, you name it. After 12 days of this insanity, I finally caved and used Claimyr. Got connected to an agent in 23 minutes who not only unlocked my account but also helped me certify for all my missed weeks retroactively. Looking back, I should have just used the service immediately instead of torturing myself for almost two weeks. The $20 was nothing compared to the stress and lost time. Honestly, at this point with how broken their phone system is, the auto-dialer services are basically the only realistic option for most people.
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I've been struggling with the same issue! Just wanted to share that if you're still waiting, you might want to try calling right when they open at 8 AM - that seems to be when you have the best chance of getting through. Also, don't hang up if you get the busy signal, sometimes it will eventually connect you to the queue. Good luck everyone!
That's really helpful advice about calling right at 8 AM! I'm new to dealing with and have been so frustrated trying to get through. Did you find that certain days of the week work better than others? I've heard Tuesday-Thursday might be less busy but wasn't sure if that's actually true. Thanks for sharing your experience!
guys i think the whole system is rigged. they make it so hard on purpose so people just give up. wake up sheeple! 👀
Hey Anthony, I went through something similar a few months ago! The first thing I'd recommend is logging into your EDD account and checking the "Wage and Potential Benefit Inquiry" section to see exactly what wages they have on file for you. Sometimes there's a lag in wage reporting, especially if you had a recent job change. If the wages look incorrect or incomplete, you'll want to contact your previous employers to make sure they submitted their quarterly wage reports to EDD properly. Also, make sure you're looking at the right base period - EDD uses a specific 12-month period to calculate eligibility, not just any recent 12 months. The system can be confusing but don't give up! You've got this 💪
This is really helpful advice! I'm dealing with a similar issue and didn't even know about the "Wage and Potential Benefit Inquiry" section. Quick question - do you know how long employers typically have to submit those quarterly wage reports? I'm wondering if my most recent job might not have reported yet since I just left a few weeks ago.
Omar Hassan
I'm currently dealing with this exact situation right now! My EDD payment was rejected by my bank 2 days ago and I've been really stressed about it. Reading through everyone's experiences here has been incredibly helpful - it sounds like this is way more common than I thought. I called my bank (US Bank) and they told me the rejection was due to their "enhanced fraud protection" flagging the EDD deposit as suspicious since I don't usually receive government payments. They said they could remove the flag for future deposits, but the current payment is already on its way back to EDD. Based on what everyone is saying about the 4-7 day timeline, I should see it on my Money Network card in the next few days. I'm definitely going to set up those text alerts that someone mentioned and try to get this bank issue resolved so my next payment goes through smoothly. Thanks to everyone who shared their experiences - it's really reassuring to know this gets resolved automatically even though the wait is nerve-wracking when you need the money!
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Talia Klein
•Hey Omar! I went through the exact same thing with US Bank about 6 months ago - their fraud protection is super sensitive to government payments if you haven't received them before. The good news is that once they remove the flag like they said they would, future EDD payments should go through without any issues. I'd recommend calling them back after this payment hits your Money Network card to make sure they actually removed the flag from your account. Also, if you haven't already, definitely activate your Money Network card and set up the online account access now so you're ready when the payment arrives. The waiting is the worst part, but everyone's timeline here seems pretty consistent - you should see it in the next 2-3 days based on what others have experienced. Hang in there!
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Zoe Dimitriou
This thread has been so helpful for understanding what happens with rejected EDD deposits! I'm currently on day 3 of waiting after my bank (Wells Fargo) rejected my payment. They told me it was because my account was flagged for "unusual activity" after I made some larger purchases last week, which triggered their fraud prevention system. Reading everyone's experiences, it sounds like the 4-7 business day timeline is pretty standard, so I'm trying to be patient. I've already set up text alerts on my Money Network card and activated the online account, so hopefully I'll get notified as soon as the payment hits. One question for those who've been through this - did you get any kind of notification from EDD when the payment was redirected to your card, or does it just show up? I keep checking UI Online but the payment status still just says "Paid" from when it was originally processed. Thanks again everyone for sharing your experiences - it really helps to know this is normal and will get resolved!
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