Thanks everyone for the helpful responses! I just updated my address through UI Online and made a note in my calendar to check if there are any issues with my next certification. I'll make sure to keep detailed records of all my job applications too. Fingers crossed everything goes smoothly!

Just wanted to add that if you're planning to look for work in both California and Arizona, you might want to keep a California phone number or Google Voice number for CA job applications. Some employers prefer local candidates and having a CA number can help with that. Also, when you do your work search activities, make sure you're applying to jobs that you could realistically accept - so if you're applying to CA jobs from Arizona, be prepared to explain how you'd handle relocation or remote work arrangements if asked during the certification process.

I'm dealing with this EXACT same issue right now too! Been locked out for 3 days and getting that same "invalid or expired" error on every password reset link, even when I click them immediately. I've tried everything mentioned here - different browsers, clearing cache, copying/pasting links instead of clicking, waiting 24 hours between attempts - absolutely nothing works! Reading through all these comments has been such a lifesaver though. I was starting to think I was doing something wrong or that my account was somehow corrupted. It's both frustrating and reassuring to see this is clearly a widespread EDD system issue affecting so many people. Based on everyone's experiences here, I'm definitely going to call that technical support line at 1-855-327-7057 first thing tomorrow morning right at 8am and ask them specifically about security locks and ID.me synchronization issues like @Jamal Wilson explained. Really hoping they can fix it as quickly as they did for @Andre Dupont and others! My certification isn't due until next week, but if I can't get this resolved soon I'll definitely use the telecert backup option that @Mei Lin mentioned. Thanks everyone for sharing your solutions and updates - this thread has been way more helpful than anything on the actual EDD website!

I'm experiencing this exact same issue right now! Been trying to log into my EDD account for the past 4 days and I'm hitting the same wall as everyone else here. Every password reset link I receive immediately shows "invalid or expired" even when I click it within seconds. I've tried absolutely everything - Chrome, Firefox, Safari, cleared all cookies and cache, used my work computer, even tried my brother's laptop thinking it was a device issue. Nothing works! This thread has been such a godsend to find. I was honestly starting to panic and thought maybe my account had been hacked or something. It's incredibly frustrating but also reassuring to see this is clearly a widespread EDD system problem affecting so many people right now. Based on all the helpful advice here, I'm definitely going to call that technical support line at 1-855-327-7057 first thing tomorrow morning right at 8am and ask specifically about security locks and the ID.me synchronization issues that @Jamal Wilson explained. Really hoping they can resolve it as quickly as they did for others who've posted updates here. My certification is due this Sunday, so if I can't get the login fixed by Friday, I'll definitely use the telecert backup option that @Mei Lin mentioned - at least that way I won't miss my deadline while dealing with this technical mess. Thanks to everyone who shared their experiences and solutions. This community has been infinitely more helpful than anything I could find on the actual EDD website!

u said restaurant management? were u paid under the table at all? cuz thats gonna cause problems with wage verification. happened to my cousin and his first 3 payments were pending for like a month until they sorted it out

Just wanted to follow up - were you able to get your pending status resolved? Usually by now (it's been a few days since your post) first-time pending issues get cleared automatically.

I'm dealing with a similar situation right now - had my interview scheduled for yesterday afternoon and EDD never called. Been refreshing my UI Online account constantly and there's no update there either. Reading through everyone's responses here is giving me hope that this can be resolved quickly. I'm planning to call first thing tomorrow morning at 8am sharp and document everything like you all suggested. It's so frustrating that we have to chase them down when THEY missed the appointment, but at least knowing others have successfully gotten through and rescheduled makes me feel less panicked about it. Thanks for sharing your experience and the update that you got it sorted out!

I'm so sorry you're dealing with this - it's absolutely maddening when EDD can't even show up to their own scheduled appointments! This happened to my sister last year and she was livid. The good news is that several people here have given you solid advice about calling right at 8 AM and documenting everything. One thing I'd add is to also check if your state assembly member or congressman's office has a constituent services team that helps with EDD issues. Sometimes they can cut through the bureaucracy faster than calling the main number repeatedly. My sister ended up contacting her assembly member's office after getting the runaround, and they actually got her rescheduled within 48 hours. Also, if you do end up trying that Claimyr service that Grace mentioned, just be aware there might be a small fee involved - but honestly, if it saves you weeks of waiting and stress, it could be worth it. The most important thing is getting this resolved quickly so you can get your benefits flowing again. You shouldn't have to suffer financially because of their incompetence!

Another option that worked for me - if you have any bank statements showing EDD deposits, the reference number on those transactions sometimes contains your EDD Customer Account Number or can help verify your identity when you call. I had completely forgotten about this until I was desperately searching through my financial records. Also, if you used any tax preparation software like TurboTax or H&R Block to file your taxes and reported your unemployment income, they might have stored some of your EDD information in their system. Worth checking your online tax accounts if you have them!

This thread is incredibly helpful! I'm dealing with a similar situation right now - lost my EDD paperwork during a recent move and have been panicking about accessing my account. Reading through all these suggestions gives me so much hope. I'm definitely going to try the Claimyr service since calling EDD directly seems like a nightmare, and I'll also check my bank statements and old emails/photos like everyone suggested. It's such a relief to know there are actually multiple ways to recover this information. Thanks to everyone who shared their experiences - you're all lifesavers! 🙏