PFL requesting more info - what should I expect and how to prepare?

Ugh, PFL and their endless requests for info 🙄 I've been through this before. They usually want stuff like medical records, employment history, and detailed income info. My advice? Gather EVERYTHING you can think of related to your claim. Better to have too much than not enough.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what I've learned from my experience with PFL: • Medical documentation: They want detailed records from your healthcare provider • Employment verification: Pay stubs, letter from employer • Income history: Usually last 3-6 months • Identification: Driver's license, passport, etc. • Claim-specific info: Depends on your situation Pro tip: Create a checklist and work through it methodically. And ALWAYS keep copies of everything you send them!

am i the only 1 who thinks its ridiculous how much info they need? like, do they want my blood type and shoe size too? 🙄

Quick question - does anyone know if theres a deadline for submitting the additional info? I cant find anything on there website about it

Hey OP, what exactly did they ask for in your case? Might help us give more specific advice if we know what theyre looking for

Word of advice: keep a log of every interaction you have with PFL. Date, time, who you spoke to, what was discussed. Trust me, it'll save you headaches down the road.

idk if this helps but i had to deal with pfl last year and they kept loosing my docs 🤦‍♂️ make sure u get confirmation when u send stuff in

Been through this twice now - the key is to be proactive! When they send that vague "additional information" request, call them ASAP to get specifics. In my experience, they usually want employment verification (like a letter from HR), medical documentation if it's health-related, and sometimes wage statements. Also, send everything via certified mail or their online portal if they have one - regular mail has a habit of "disappearing" with government agencies. Good luck! 🤞