PFL processing delays - anyone else struggling to reach a human at the office?

I found a way to solve paid family leave processing delays, watch this: https://www.youtube.com/watch?v=f8yMwBuCZIk

Ugh, I feel your pain! I've been in the same boat for weeks now. It's like they don't want us to actually get our benefits. 🤬

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what I've learned after dealing with this for months: 1. Be persistent. Call every day if you have to. 2. Keep detailed records of all your calls and attempts to contact them. 3. Reach out to your local representative. Sometimes they can help push things along. 4. Join Facebook groups or other online communities for support and tips. 5. If all else fails, consider filing a complaint with the state labor board. Hang in there, everyone. I know it's tough, but don't give up!

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get what we're entitled to? The whole system needs an overhaul.

Pro tip: if you can't get through on the main line, try calling some of the other departments. Sometimes they can transfer you internally.

Has anyone had any luck with the online portal? I've been trying to submit my documents there but keep getting error messages.