PFL payment delay - How to clarify work status and get next payment date?
Hey everyone, I'm in a bit of a pickle with my PFL claim. I got a message from the portal and I need to clarify something. I haven't gone back to work yet, but I'm not sure when my next payment is coming. Anyone else dealing with this? How do I get in touch with someone to sort this out?
21 comments


Giovanni Marino
Ugh, dealing with PFL can be such a headache! I've been there. Have you tried calling the main number? It's usually a nightmare, but sometimes you get lucky.
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Amara Okonkwo
•Yeah, I've tried calling but it's impossible to get through. Been on hold for hours and then it just disconnects 😤
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Fatima Al-Sayed
•Same here! It's like they don't want us to actually talk to anyone. So frustrating!
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Giovanni Marino
•I feel ya. It's like trying to win the lottery just to talk to a human. Keep trying tho, eventually you'll get through!
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Dylan Hughes
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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NightOwl42
•Sounds too good to be true. Are you sure it's legit?
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Dylan Hughes
•I was skeptical at first too, but I tried it and it actually worked. Saved me hours of frustration.
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Sofia Rodriguez
•20 bucks tho? That's kinda steep just to talk to someone...
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Dylan Hughes
•I get it, but for me it was worth it. Time is money, and I was wasting so much time trying to get through on my own.
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Dmitry Ivanov
Have you checked your online account? Sometimes they update the payment info there before they send out notifications.
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Ava Thompson
I had a similar issue last month. Turns out they needed some additional documentation from me. Might be worth double-checking if they've requested anything from you.
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Amara Okonkwo
•Thanks for the tip! I'll take a look. Did they notify you about needing more docs or did you just stumble upon it?
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Ava Thompson
•They sent me a letter, but it got lost in the mail 🙄 I only found out when I finally got through to someone on the phone.
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Miguel Herrera
Here's what I've learned from dealing with PFL claims: • Always keep a record of your communications with them • Check your online account regularly for updates • If you can't get through on the phone, try emailing or faxing your questions • Sometimes visiting a local office in person can help (if that's an option for you) • Don't assume they have all the info they need - sometimes you need to be proactive in providing documentation Hope this helps! Hang in there, dealing with bureaucracy is never fun but you'll get it sorted eventually.
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Amara Okonkwo
•Wow, thanks for all the tips! This is really helpful. I'll definitely start keeping better records.
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Zainab Ali
•Great advice! I'd add: set calendar reminders for important dates like when you expect payments or when docs are due.
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Connor Murphy
lol welcome to the wonderful world of PFL 🎪🤡 where the rules are made up and the payments don't matter
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Yara Nassar
•🤣🤣🤣 ain't that the truth
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StarGazer101
Have you tried reaching out to your local representative? Sometimes they can help push things along with government agencies.
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Keisha Jackson
Ive been waiting on a payment for 6 weeks now. its ridiculous how broken this system is. good luck OP
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Amara Okonkwo
•6 weeks?! That's insane. I'm so sorry you're dealing with that. Hope you get it resolved soon.
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