EDD hasn't processed medical docs after 3 weeks - what to do next?
Hey everyone, I'm in a bit of a pickle with EDD. I called them about 3 weeks ago to check if they received my medical documents. The person I talked to said they just sent it to the right team and told me to call back in 15 days to see what's up with my claim. Now it's been more than 15 days, and I'm wondering if I should call again or what. Anyone been through something similar? What should I do next?
23 comments
Tom Maxon
I found a way to solve EDD medical document processing delays, watch this: https://www.youtube.com/watch?v=RPt9r7QX_6Y
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Aaliyah Reed
Ugh, classic EDD runaround. I swear they just say that to get you off the phone. I've been dealing with them for months and it's always 'call back in X days' 🙄
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Ella Russell
fr fr 💯 its like they have a script or smthn. always the same bs excuses
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Mohammed Khan
I feel ya. It's like talking to a brick wall sometimes. Have you tried reaching out to your local assembly member? They can sometimes light a fire under EDD's butt.
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Aaliyah Reed
Nah, haven't tried that yet. Might give it a shot tho. Thx for the tip!
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Gavin King
I found a way to actually get someone on the phone. Used this site called claimyr.com - it's a calling tool that dials through the phone menu, stays on hold, and then connects you when a real person picks up. Costs $20 but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Nathan Kim
Sounds kinda sketchy. You sure it's legit?
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Gavin King
Yeah, I was skeptical at first too. But I was desperate and gave it a shot. It actually worked! Saved me hours of hold time.
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Eleanor Foster
How does it work exactly? Do they just keep calling until they get through?
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Gavin King
Pretty much. They use some tech to navigate the phone tree and then wait on hold. When a real person answers, it calls your phone. Beats sitting there listening to that awful hold music for hours lol
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Lucas Turner
Here's what I'd do if I were you: 1. Call EDD again ASAP. Be persistent. 2. Keep a log of all your calls - date, time, who you spoke to, what they said. 3. Send a follow-up fax or letter referencing your previous call and asking for a status update. 4. If you don't hear back within a week, contact your state representative or senator's office. They often have liaisons who can help with EDD issues. 5. Consider filing a complaint with the EDD if you feel your case is being mishandled. Remember, the squeaky wheel gets the grease. Don't let them forget about your case!
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Daniel Rogers
Wow, thanks for the detailed advice! I'll definitely start keeping better records of my calls. Didn't even think about sending a fax - good idea!
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Kai Rivera
This is solid advice right here 👆 Especially the part about contacting your rep. They can work wonders sometimes!
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Anna Stewart
have u tried checkin ur claim status online? sometimes its updated there b4 they tell u on the phone
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Layla Sanders
I'm in the same boat, buddy. Been waiting on my medical docs to be processed for like 2 months now. This system is so broken, it's not even funny anymore. 😤
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Morgan Washington
2 months?! That's insane! What are we supposed to do, just not pay bills while we wait? 🤬
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Layla Sanders
ikr? its a total joke. like they forget were real ppl with real bills to pay
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Kaylee Cook
Pro tip: call right when they open in the morning. You're more likely to get through and the reps aren't as burnt out yet.
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Oliver Alexander
This! 💯 Also, I've had better luck calling on Wednesdays for some reason. Might just be coincidence tho
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Lara Woods
Anyone else feel like we need to start a class action lawsuit against EDD? This level of incompetence and delay has got to be illegal somehow.
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Adrian Hughes
I'm down. Where do I sign up? 🖊️
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Molly Chambers
Woah, slow down there. Lawsuits take forever and cost a ton. We'd all be broke before it even got to court lol
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Lara Woods
Yeah, you're probably right. Just so frustrated with this whole mess. There's gotta be a better way, ya know?
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