EDD PFL website error - 'Driver's license already assigned to account' preventing baby bonding claim

Oh man that SUCKS!! The same thing happened to my wife last year! She kept getting that stupid 'already assigned' message. Turns out someone had used her license # by mistake when they filed. Took FOREVER to get it fixed but keep trying!!

This is actually a fairly common issue with the EDD system. There are a few possible causes: 1. Your husband previously registered for UI benefits years ago and forgot 2. Someone incorrectly entered his license number (data entry error) 3. There's a duplicate record in the EDD system Unfortunately, this DOES require speaking with a representative to verify identity and fix the account issue. They'll need to merge accounts or clear the license number from the incorrect account.

try creating an account using his passport number instead of drivers license. worked for me.

After spending WEEKS trying to get through to EDD about my maternity leave claim, I finally discovered Claimyr and it literally saved my sanity. It got me connected to an actual EDD rep in about 20 minutes when I'd been trying for days on my own. They have a video showing how it works: https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5 You just go to claimyr.com and follow the instructions. The rep I got was able to fix my account issue immediately. Worth every penny when you're dealing with something this important and time-sensitive.

I'm an HR benefits coordinator and see this issue quite often with employees filing for PFL. The driver's license error typically happens when: 1. The claimant had a previous EDD claim (even years ago) 2. There was an identity verification glitch in the system 3. Someone else mistakenly used the DL number Here's what has worked for my employees: - Try calling right when they open at 8:00 AM - Use the technical support number (not the general claims number) - Have your husband ask his employer's HR department if they have a direct contact at EDD - Submit a written identity verification request through the online portal For baby bonding PFL claims, your husband has up to 12 months after birth to file, though I understand wanting to get the benefits started ASAP. Make sure he keeps documentation of all attempts to contact EDD.

btw when this happened to us it took like 3 weeks to get fixed and they had to delete the old account completely. EDD is the WORST!!!! good luck with the twins, thats a lot to handle!!

I had this exact problem when filing my PFL claim for my mother's caregiving last month. After trying everything, I finally got through using the Claimyr service someone else mentioned. It was $15 but saved me DAYS of frustration. The EDD rep I spoke with said this driver's license error is happening a lot lately due to a system update they did in January. They had to manually reset something on my account to fix it. You absolutely need to talk to a human to get this resolved.

Just wanted to add - make sure your husband has his EDD Customer Account Number (EDDCAN) ready if he's had any previous interaction with EDD. Also have the twins' birth certificate information available as they'll need to verify that for baby bonding PFL. When he does get through, make sure they fully resolve the driver's license issue rather than just pushing the claim through - otherwise he might have problems with future certifications.