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Name mismatch on EDD PFL claim for baby bonding - missing letter in middle name causing problems!

I'm currently trying to file for baby bonding PFL after having my daughter 3 weeks ago, but I'm hitting a ridiculous roadblock with EDD! My middle name on the EDD system is missing a letter compared to what's on my driver's license (system has 'Elizabet' but my ID has 'Elizabeth'). Now my claim keeps getting flagged with identity verification issues and I can't get it processed! I've tried submitting additional documentation through the online portal, but nothing changes. I've been calling EVERY SINGLE DAY for TWO WEEKS and either get disconnected or told 'all representatives are busy' before they hang up on me. I'm starting to panic because I've already been without income for 3 weeks and have a newborn to take care of! Has anyone dealt with name discrepancies on their PFL claim? How did you finally get someone to help fix it??

Vince Eh

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I had almost the exact same issue last year with my last name (hyphenated on my ID but not in EDD system). What finally worked was submitting form DE1326C - the Claimant ID Verification form. You need to print it out, fill it with your CORRECT name as shown on your ID, attach a copy of your driver's license and social security card, and mail it to the address on the form. Make sure to write your claim ID number on everything! It took about 10 days to process after they received it, but it fixed the issue and they retroactively paid my benefits.

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Peyton Clarke

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Thank you SO much for this specific advice! I didn't even know about the DE1326C form! Did you have to call them after sending it in or did they just process it automatically? I'm worried mine will just sit in a pile somewhere...

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Vince Eh

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They processed mine automatically, but I'd recommend calling about a week after you mail it to confirm they received it. Make sure to send it certified mail if possible so you have tracking. And keep a copy of everything you send them!

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omg the same thing happened to me but with my last name after getting married!!! its ridiculous how one tiny name issue can stop everything!! i tried calling for 2 weeks straight with no luck either. so frustrating!! hang in there mama

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I work as an HR benefits coordinator and see this ALL THE TIME with our employees. The DE1326C form is definitely the right approach, but there's also another option. You can try to visit an EDD office in person with your ID documents. Sometimes they can fix it on the spot, though you might need to wait a while. One important thing: make sure when you fill out the DE1326C that you use EXACTLY the name format on your driver's license, including any punctuation, spaces, or capitalization. EDD systems are incredibly picky about this stuff. Also, verify if your employer submitted your wages under the exact same name spelling. If not, that can cause additional complications that might need to be addressed separately.

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Peyton Clarke

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Thank you for the detailed info! I didn't realize EDD offices could handle this in person. Do you know if I need to make an appointment first? The closest office is about 40 minutes away but I'd drive there tomorrow if it would help!

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Most EDD offices operate on a first-come, first-served basis, but I'd recommend calling the office directly first to confirm their process. Some locations get extremely busy, so arriving early (before they open) is your best bet. Bring MULTIPLE forms of ID, your claim paperwork, and any correspondence you've received from EDD about the issue.

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Ezra Beard

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if ur still trying to reach someone on the phone, try using Claimyr (claimyr.com). saved my sanity when i was dealing with a similar name issue. they basically call EDD for you and get you connected to a live agent. costs money but I was desperate after trying for weeks. they have a demo video showing how it works: https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5 i got connected in like 20 mins when i had been trying for weeks with no luck

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Is this legit? Seems sketchy to pay someone to call for me...

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Ezra Beard

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totally legit. my friend used it first and recommended it. they just help you skip the hold times, they dont access your account or anything. was worth it for me since i was losing way more $ waiting for my claim to process

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CALIFORNIA EDD IS THE WORST AGENCY EVER!!! I had FIVE LETTERS wrong in my last name and it took FOUR MONTHS to fix!!!! They kept telling me different forms to fill out and then losing them! I filed a complaint with my state assembly member's office and MAGICALLY my issue was fixed in 3 days after MONTHS of trying. CONTACT YOUR ASSEMBLY MEMBER!!!! They have staff dedicated to EDD issues because EDD is so incompetent!!!

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Peyton Clarke

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Four months?! I can't wait that long with a newborn! I hadn't thought about contacting my assembly member - that's a great last resort if the other suggestions don't work. Thank you!

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Aria Khan

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While you're working on the name correction, have you completed your continued claim certifications? Even if your identity verification is pending, you should still be certifying every two weeks so that once it's resolved, you can get paid for those weeks. I made the mistake of not certifying while my issue was being fixed and lost out on 3 weeks of benefits because they were outside the certification window.

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Peyton Clarke

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I haven't been certifying because I thought I couldn't until the initial claim was approved! Thank you for mentioning this - I'll start doing that immediately while I work on fixing the name issue!

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my cousin had this happen and she just reapplied with the name exactly like its on her id. worked for her lol. might be worth a try.

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Vince Eh

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This can sometimes work but it's risky - filing multiple claims can actually flag your account for fraud investigation, which would make things even worse. Better to fix the existing claim through official channels.

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Peyton Clarke

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Update: I mailed the DE1326C form yesterday using certified mail (thanks for that tip!) and am going to try visiting the EDD office tomorrow morning. I've also started certifying for benefits while I wait for this to be resolved. Thank you all SO MUCH for your help - I was feeling completely lost before posting here!

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Sounds like you're taking all the right steps! Be sure to bring a copy of the form you mailed when you go to the office. Sometimes they can expedite things if they know you've already submitted the paperwork.

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GOOD LUCK!!! Take snacks and water to the EDD office, you'll be there FOREVER!!!

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