Have you tried sending a secure message through your EDD account? I had a similar issue and got it resolved that way. Took about a week to get a response, but it worked!

OP, how long ago did you apply for paid family leave? There might be different steps depending on when you filed.

Have you tried reaching out on Twitter? Sometimes their social media team can help escalate issues.

idk if this helps, but I had to submit additional docs for my baby bonding claim. Maybe theres something missing they need?

Anyone else notice how the website is always "under maintenance" when you actually need to use it? 🙄

Unpopular opinion: maybe we should privatize this whole system. Government clearly can't handle it efficiently.

Has anyone tried contacting the media about these ongoing issues? Maybe if there was more public pressure, they'd finally fix their broken system.

Quick question - when you say 'super users', do you mean like IT people or just higher-level reps? Trying to figure out who exactly I should be asking for when I call.

Pro tip: When you call EDD, use the magic words "compelling family obligation." That's the official term they use for situations like yours. Also, be ready to explain why your spouse can't be the primary caregiver instead.

lol good luck getting anyone at EDD to pick up the phone. I've been trying for weeks 🤡

am i the only 1 who thinks its crazy we gotta jump through all these hoops just to get our benefits? the whole system needs an overhaul smh

Has anyone had any luck with the callback feature on their website? I requested one last week but still haven't heard anything back.

Hey OP, don't stress too much about the accidental call request. These things happen. The EDD system is confusing af. As long as you got through to someone eventually, you're good.

FYI for everyone: EDD has been updating their systems lately. Might explain some of the weirdness with calls and stuff. They posted about it on their Twitter last week.

Anyone know if this applies for adoptive parents too? Or is it just for birth parents?

lol remember when becoming a parent was just about loving a kid and not navigating a bureaucratic maze? 🤡 good times

Listen up, because I've been through this rodeo before. Here's what you need to know: 1. Be patient. The system is overloaded, especially since COVID. 2. Document everything. Keep a log of when you filed, any communications, etc. 3. Check your spam folder regularly. Sometimes important emails end up there. 4. If you haven't heard anything after 2 weeks, start calling. 5. When you call, be polite but persistent. The person on the other end is probably overwhelmed too. 6. If you're really stuck, contact your local state representative. They can sometimes expedite things. 7. Join Facebook groups for your state's unemployment. They often have good intel on what's going on. Remember, you're not alone in this. The system sucks, but we're all in the same boat. Hang in there!

anyone else feel like were living in a kafka novel? asking for a friend 🤡

Listen up, folks. I've been through this rodeo before, and here's what you need to know about paid family leave: • First, make sure you've got all your ducks in a row. Double-check that you've filled out every form correctly. One tiny mistake can set you back weeks. • Be prepared for a waiting game. The processing times can vary wildly depending on their current backlog. Don't be surprised if it takes 4-6 weeks to hear anything. • If you haven't heard back after a month, start making calls. Be polite but persistent. Sometimes your application can get lost in the shuffle. • Keep detailed records of everything. Every call, every letter, every form you submit. Trust me, this can save your bacon if there's a dispute. • If you're really struggling to get through, consider using one of those paid services that wait on hold for you. Yeah, it sucks to pay, but sometimes it's worth it to actually talk to a human. • Remember, the people on the other end of the phone are just doing their jobs. Being nice to them can go a long way. • Finally, know your rights. Familiarize yourself with the paid family leave laws in your state. Sometimes you gotta advocate for yourself. Hang in there, OP. It's a frustrating process, but you'll get through it!

lol welcome to bureaucracy hell. grab a ticket and enjoy the wait 🎟️😅