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idk if this helps, but I had a similar issue last year. Turns out there was a problem with my employer's wage report. Had to bug my HR dept to fix it. Maybe check with your work?
@Vanessa Chang - I went through something similar last year with my PFL claim. A few things that helped me: 1) Check if your claim status changed in UI Online - sometimes there are hidden issues that aren't obvious. 2) If you got the first two checks, your claim is likely approved, so this might just be a processing backlog. 3) Try faxing a follow-up inquiry to their PFL unit - sometimes fax gets through faster than calls. The number should be in your UI Online messages. Don't give up! It's frustrating but they usually sort it out eventually. Keep us posted on how it goes! 🙏
I'm going through the exact same thing right now Miguel! Requested my callback last Wednesday and still nothing. It's so stressful when you need answers urgently and feel like you're just stuck in limbo. From what I've been reading in this group, it seems like 5-7 business days is pretty typical, though some people wait even longer. Since you ordered yours Friday, maybe give it until this Thursday or Friday before requesting another one? One thing I learned from a friend who works at a different state agency - apparently their call volume is absolutely insane right now and they're prioritizing certain types of calls. Might be worth mentioning in your callback request that it's urgent if you haven't already. Keeping my fingers crossed we both hear back soon! This waiting game is brutal 😞
Carmen, I'm so glad to know I'm not alone in this! It's weirdly comforting to hear someone else is in the same boat. The limbo feeling is exactly right - it's like being stuck in this weird waiting room where you can't do anything but hope. That's a great tip about mentioning it's urgent! I didn't specify that when I requested mine, so if I don't hear back by Friday I'll definitely include that in my next request. Do you know what they consider "urgent" types of calls? I'm worried about missing bills if this drags on much longer. Thanks for the timeline info too - 5-7 business days gives me something concrete to work with instead of just wondering endlessly. Here's hoping we both get our calls this week! 🤞 Please update us when you hear back - I'll do the same!
I'm in the exact same situation! Requested a callback on Thursday and it's been crickets ever since. The anxiety of not knowing what's happening with your claim is the worst part. From reading through all these responses, it sounds like we just have to be patient and wait it out. I've been checking my UI Online account obsessively but no updates there either. One thing I'm going to try is calling the main number early morning around 8 AM when they open - saw a few people mention that timing works better. Also going to make sure my voicemail isn't full and that I can receive calls from unknown numbers. Miguel, let us know if you hear anything! We're all in this together and it helps to know others are going through the same struggle. Hopefully we'll all get our calls this week 🙏
I'm a new member here and just wanted to say how incredible this community is! Reading through all these responses has been so educational - I had no idea about many of these details regarding PFL eligibility after termination. As someone who might face a similar situation in the future (I'm currently pregnant and work for a small company), I'm taking notes on all the practical tips shared here, especially about timing the DE2508 form submission, getting specific end dates from doctors, and taking screenshots of EDD accounts before transitions. The consistent message that you've EARNED these benefits through your payroll deductions is so important for people to understand. It's awful that employers sometimes try to make employees feel like they're not entitled to benefits they've literally paid for. @Elijah Knight - I hope your transition goes smoothly! It sounds like you have a solid plan now based on all the excellent advice here. Wishing you and your little one all the best during this challenging time. You've got this! 💪
I'm so glad you found this community helpful! As someone who went through a very similar situation last year, I can confirm everything the others have shared - you absolutely CAN receive baby bonding PFL after termination. Your benefits are tied to your wage history during the base period, not your current employment status. One additional tip that helped me tremendously: when you submit your DE2508 form, consider doing it online rather than by mail if possible. The online system lets you upload documents immediately and you get confirmation that everything was received. I also recommend calling EDD's automated system (1-866-333-4606) about a week after submitting to confirm your claim is being processed - you don't have to wait on hold, the automated system can give you basic status updates. Also, while you're focused on the PFL transition (which is absolutely the priority right now), don't forget to start thinking about COBRA for your health insurance if your employer offered it. You typically have 60 days from termination to elect COBRA coverage, but the sooner you handle it, the less stressful it becomes. You're handling this situation with such grace and planning ahead so well. I know it feels overwhelming now, but you've got a clear path forward thanks to all the excellent advice here. Take care of yourself and that precious baby! 💙
I'm going through this exact same thing right now with my PFL claim! Got one random payment last week with zero explanation of what weeks it covered, and now nothing this week even though I certified. It's so frustrating trying to figure out your finances when you have no idea when the next payment is coming or what it's even for. Reading through all these responses has been super helpful - I had no idea there was a separate SDI portal for PFL vs the regular UI system. Going to log into the SDI portal right now and see if I can find my payment breakdown there. Thanks everyone for sharing your experiences, it makes me feel less crazy for being so confused by this whole process!
You're definitely not crazy - the whole PFL system is so confusing! I just went through this same thing a few months ago and felt completely lost too. The SDI portal really is a game changer once you find it. When you log in, look for that "View Payment Activity" section that Diego mentioned earlier - it saved my sanity! Also don't stress too much about the irregular timing, it seems like that's just how EDD processes PFL payments unfortunately. Keep certifying every two weeks no matter what, and everything should eventually catch up. Hang in there! 💙
I'm dealing with this exact same issue right now! Just had my first baby and started my bonding leave two weeks ago. Got a payment last Friday but have absolutely no clue what period it's covering or when to expect the next one. It's so stressful trying to manage expenses with a newborn when you can't predict when money will come in. Thank you everyone for clarifying about the SDI portal vs UI Online - I've been logging into the wrong system this whole time! Going to check the SDI portal right now. It's honestly ridiculous that EDD doesn't make this distinction clearer or send any kind of payment breakdown automatically. New parents have enough to worry about without having to detective work their own benefits! Has anyone else noticed if there's a pattern to when they process payments? Like do they tend to batch them on certain days of the week?
I'm so glad I found this thread! I'm also a new parent dealing with the exact same confusion about PFL payments. From what I've gathered reading through everyone's experiences, it seems like EDD doesn't really follow a consistent payment schedule for PFL - some people get payments on Fridays, others on random days throughout the week. The irregular timing seems to be the norm unfortunately, not the exception. Definitely check that SDI portal that everyone mentioned - I just logged in myself and found so much more detail than I ever saw in the regular UI system. It's crazy that they don't make this distinction clearer upfront! Congrats on your new baby and hang in there - sounds like the payments do eventually sort themselves out even if the timing is unpredictable.
Romeo Quest
I'm in a similar boat - submitted my PFL claim about 6 weeks ago and it's been stuck on "Pending Process" this whole time. The lack of communication is honestly the most frustrating part. I've tried calling multiple times but can never get through. Reading through everyone's experiences here, it sounds like the early morning calling strategy is really the way to go. I'm also going to check with my HR department like others suggested - didn't even think about potential issues on the employer side. @Jacinda Yu have you had any luck reaching out to your HR yet? It might be worth trying before doing the paid calling service thing. The waiting game is brutal but at least we're not alone in this mess!
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Miguel Silva
•@Romeo Quest I haven t'had a chance to reach out to HR yet but I m'planning to call them first thing Monday morning. You re'absolutely right that it s'worth trying that first before paying for a calling service. 6 weeks is absolutely ridiculous - I thought my month+ wait was bad but you ve'got it even worse! Let s'both try the HR route and the 8 AM calling strategy and see if we can finally get some answers. This whole thread has been so helpful, at least now I have a concrete plan of action instead of just refreshing the portal over and over again hoping for a miracle 😅
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Maggie Martinez
I'm dealing with this exact same issue right now! My PFL claim has been stuck on "Pending Process" for almost 7 weeks now and it's driving me crazy. The complete lack of communication is what gets me the most - like, just give us SOME kind of update or timeline estimate, you know? I've been following all the advice in this thread and finally got through to someone yesterday using the 8 AM calling strategy. Turns out there was a missing signature on one of my forms that they never told me about! Once I resubmitted it, they said it should process within 1-2 weeks. So definitely keep calling early morning and don't give up - there might be something small holding up your claim that they just haven't bothered to tell you about. The system is seriously broken but at least there's hope at the end of the tunnel!
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