Need help getting EDD claim processed ASAP - any tips to actually reach an agent?

Ugh, I feel your pain. I was in the same boat last month. It's like they're purposely making it impossible to reach anyone! 😤 Have you tried calling right when they open? That seemed to work for me after a few attempts.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you tried reaching out on social media? Sometimes tweeting at them or messaging on Facebook can get a response. It's ridiculous we have to resort to this, but it's worth a shot.

Listen up, here's what you need to do: 1. Document EVERYTHING. Keep a log of all your calls, emails, and attempts to contact them. 2. Be persistent. Call every single day if you have to. 3. Know your rights. Research the laws and regulations about claim processing times. 4. Reach out to your local representatives. Sometimes they can help push things along. 5. Consider filing a formal complaint if it's been an unreasonable amount of time. 6. Join forces with others in the same situation. There's power in numbers. Remember, the system is designed to wear you down. Don't give up!

lol good luck. been trying to get my claim processed for 3 months now. this whole system is a joke 🤡

Has anyone had success with the online portal? I've heard mixed things about whether it's faster than calling.

Pro tip: if you do get through to someone, ask for their employee ID number and extension. That way, if you get disconnected, you have a better chance of getting back to the same person.

I'm in the same boat as you, OP. It's so frustrating. I've been trying to get through for weeks. This whole process is making me seriously consider a career change to become an unemployment counselor or something. At least then I'd know how the system works! 😅

Anyone else notice that the system seems to work better on certain days of the week? I've had the most luck on Wednesdays for some reason.