California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

have you checked your spam folder? sometimes confirmation emails end up there. also, make sure your using the correct email address. i made that mistake once and spent days trying to figure out why i wasnt getting any updates lol

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Another thing to check - make sure the file name doesn't have any special characters or spaces. I had issues uploading a document called "Medical Records - January 2024.pdf" but when I renamed it to "MedicalRecords_Jan2024.pdf" it worked fine. The system can be picky about file naming conventions. Also, try uploading during off-peak hours (like early morning or late evening) when their servers aren't as busy - sometimes that helps with the upload success rate.

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Val Rossi

That's a great tip about the file naming! I never would have thought special characters could cause upload issues. I'll definitely try renaming my files and uploading during off-peak hours. Thanks for sharing this - it might save me a lot of headache!

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As someone who just went through this exact process last month, I can confirm what others have said - you'll need new DE2508 forms and unfortunately cannot file early for PFL baby bonding (I tried and got rejected too!). One thing I haven't seen mentioned yet is to make sure you both check your EDD online accounts before filing to ensure all your personal information is still current. My address had changed since my first claim and I didn't realize it until my payment got delayed because the mail went to my old address. Also, when you file on your respective start dates, do it early in the morning if possible. The EDD online system tends to be slower/glitchier during peak hours. I filed mine at 6 AM on my first day and it went through smoothly. Your plan to have your husband start immediately after you sounds perfect - that's exactly what we did and it worked great for maximizing family time while ensuring income continuity. Just make sure you both communicate those exact dates to your employers clearly to avoid any payroll coding issues. Good luck with your bonding time! It's such a special period and worth all the paperwork hassle. 🍼

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Great point about checking your EDD online account info beforehand! I didn't even think about address changes potentially causing delays. The early morning filing tip is also really smart - I've heard EDD's system can be super slow during business hours. Quick question - when you say you filed at 6 AM, was that Pacific time? I'm on the East Coast but obviously dealing with California EDD, so I want to make sure I'm timing it right for their system. Also, did you get any kind of immediate confirmation that your application went through, or did you have to wait to hear back? Thanks for all the helpful details - it's so reassuring to hear from people who just went through this process recently!

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I just want to echo what everyone else has said about NOT being able to file early for PFL baby bonding - this is such a common misconception! I made the same mistake thinking I could file ahead like with disability claims. One thing that really helped me was creating a checklist ahead of time with everything I'd need ready to go on filing day: - Updated employer info and exact last day worked - Baby's birth certificate - Bank account info for direct deposit - Any previous PFL claim reference numbers I also set up calendar reminders for both the filing date AND to follow up if I didn't hear anything within 2 weeks. The second claims really do take longer to process - mine was almost 3 weeks vs 1 week for my first claim. Your plan sounds really smart with the back-to-back scheduling! Just make sure both your employers are crystal clear on the exact handoff date. My sister and her husband did something similar and it worked out perfectly once they got through the initial paperwork hurdles. Also seconding the advice about filing early in the morning - the EDD system is definitely more reliable before everyone else logs on for the day!

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I'm going through this exact same situation right now! Just finished my SDI claim last week and boom - they hit me with a Supplemental Certification request when I tried to start my PFL application. It's so confusing because I thought everything was done with SDI! Reading through everyone's experiences here is super helpful though. It sounds like this is pretty common and usually just administrative stuff they need to clean up. I'm definitely going to try the early morning calling strategy - seems like that's the secret sauce for actually getting through to someone at EDD. Has anyone had luck with just submitting the form without calling first? Or is it better to call and ask what specifically they need it for? I'm trying to decide if I should just fill it out and send it in, or if I should try to get more info first about why they're requesting it. Thanks everyone for sharing your experiences - it makes this whole process feel way less overwhelming! 🙏

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Val Rossi

Hey @Eli! I'd definitely recommend calling first before just submitting the form blindly. From what I've seen in this thread, there are different reasons they might request it (timeline issues, overpayments, date mismatches, etc.) and knowing the specific reason can help you fill it out correctly the first time. Plus, you might find out it's something simple that can be resolved over the phone without even needing the form! The early morning calling strategy seems to be the way to go - I'm planning to try that myself tomorrow. Good luck getting through! 🤞

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I'm actually dealing with this exact same thing right now! Just wrapped up my SDI claim two weeks ago and got hit with the Supplemental Certification request when I tried to apply for PFL. From reading everyone's experiences here, it sounds like this is super common during the SDI to PFL transition. It's usually just administrative stuff - like they need to verify your actual return-to-work date matches what's in their system, or there's some small discrepancy they need to clear up before processing your new claim. What's really helpful to know (thanks to everyone who shared!) is that you can still submit your PFL application while this gets sorted out. They process them separately, so it won't hold up your benefits once everything is resolved. I'm planning to try the early morning calling strategy tomorrow to get some clarity on exactly why they need it in my case. This thread has been such a lifesaver - it's crazy how common this situation is but nobody really talks about it! Thanks for posting about this @Connor - you're definitely not alone in the confusion! 😅

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I'm a new parent who just stumbled across this thread while frantically googling "EDD PFL pending status how long" at 2am during a feeding session! 😅 I filed my baby bonding claim about 10 days ago and have been checking my account obsessively every day, panicking that the "pending" status means something is wrong. Reading through all your experiences has been SUCH a relief - I had absolutely no idea that 2-3+ weeks of pending status is actually normal processing time when transitioning from pregnancy disability to PFL! EDD's website is completely useless for explaining any of this timeline information. My final disability payment came through last week and still shows "PAID" so sounds like I'm just entering that waiting period everyone mentions. I'm bookmarking all these incredible phone strategies for when I inevitably need to call - the dual phone approach at exactly 8:00 AM, that technical support line (1-833-978-2511), the Wednesday afternoon timing, the "press 0 repeatedly" hack. It's absolutely mind-blowing that we need a whole strategic playbook just to access benefits we've already paid into through our paychecks! Thank you all SO much for sharing your real experiences and what actually works. This community thread has been more informative than hours of trying to navigate EDD's broken website. It gives me hope that when my time comes to fight this bureaucratic nightmare, I'll have actual strategies instead of just calling blindly and getting frustrated. Solidarity to all the exhausted parents dealing with this mess! 🙏

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@Emma Davis Welcome to the 2am EDD research club! 😴 I remember doing the exact same thing when I was in pending limbo - frantically googling at all hours while feeding my baby, convinced something was wrong with my application. Finding this thread was honestly a game-changer for my sanity! You re'actually in a great position starting at just 10 days - now you know what to expect instead of panicking for weeks like the rest of us did. The fact that your disability payment just came through last week means you re'right at the beginning of that 2-3 week PAID "to" CLOSED "transition" period everyone talks about. I d'definitely recommend starting with the gentler approaches first - maybe try the Wednesday afternoon calling strategy or the technical support line before diving into the dual phone morning chaos. And honestly, knowing what you know now from this thread, you might not even need to call if your claim processes normally within that expected timeline. It s'so frustrating that we have to become EDD experts just to understand our own benefits, but at least this community makes the learning curve a bit easier! Keep us posted on how things progress - success stories always help other parents who find this thread in their own 2am panic sessions! 💙

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I'm a new parent who just found this thread and OH MY GOD thank you all for sharing your experiences! I've been stuck in "pending" hell for 2.5 weeks with my PFL baby bonding claim and was convinced something was catastrophically wrong with my application. Reading through everyone's stories has been both reassuring (apparently this nightmare is "normal"?!) and absolutely infuriating that EDD doesn't communicate ANY of this timeline information. My pregnancy disability ended about 2 weeks ago and still shows "PAID" status, so based on all your experiences it sounds like I'm right in that mysterious waiting period for it to switch to "CLOSED." I've called maybe 30 times and either get disconnected or sit on hold until my baby needs something and I have to hang up - it's literally impossible to get through! I'm definitely going to try the dual phone strategy at exactly 8:00 AM tomorrow with both the main PFL number and the disability transfer method. Also planning to call that technical support line (1-833-978-2511) that several people mentioned - had no idea that even existed! The Wednesday afternoon timing tip and "press 0 repeatedly" hack sound promising too. It's absolutely ridiculous that we need a PhD in EDD strategy just to access benefits we've already paid into, but I'm so grateful this community exists to help each other survive this broken system. You all have been more helpful than the entire EDD website! Will definitely report back if I manage to get through. Sending love to all the exhausted parents fighting this bureaucratic nightmare while caring for newborns! 💜

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Just wanted to add my experience for anyone still struggling with this - I had the exact same overlapping dates issue between PFL and disability claims last month. After reading all the great advice here, I called the PFL-specific number (1-877-238-4373) at exactly 8:00 AM on a Wednesday and got through after about 40 minutes on hold. The rep was incredibly helpful and fixed my start date in under 5 minutes once I had my confirmation numbers ready. One thing I didn't see mentioned - they also sent me an email confirmation with a case reference number after making the change, so definitely ask for that! The correction showed up in my online account within 24 hours. Also, pro tip: when you're on hold, don't hang up even if it seems like forever - I was tempted to hang up at the 35-minute mark but I'm so glad I stuck it out. This thread gave me the motivation to keep trying, so thank you everyone for sharing your experiences! 🙏

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@9461ebb9f50a This is so encouraging to hear! I'm dealing with the exact same situation and have been putting off calling because I was dreading the process. Your tip about asking for the email confirmation with a case reference number is really smart - I wouldn't have thought to ask for that. Quick question: when you called at exactly 8:00 AM, did you have to navigate through a bunch of menu options or does that PFL number connect you more directly to someone who can help? I want to make sure I'm prepared for whatever prompts I might encounter. Thanks for taking the time to share your success story - it's giving me the courage to finally tackle this tomorrow morning! 🙏

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I'm dealing with this exact same issue right now! Made the mistake of entering the wrong start date on my PFL claim and now it's overlapping with my disability benefits. It's so frustrating knowing this is probably a simple fix but getting through to someone feels impossible. I've been calling for over a week with no luck - either busy signals or hours on hold just to get disconnected. Reading through all these comments is giving me so much hope though! Definitely going to try calling that PFL-specific number (1-877-238-4373) at 8 AM sharp tomorrow with all my confirmation numbers ready. Thank you everyone for sharing what actually worked - this community is honestly a lifesaver when dealing with EDD's impossible system! 🙏

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