Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I'm going through something very similar right now! My partner is trying to file for PFL after our daughter was born 3 weeks ago, and we keep getting the exact same "driver's license already assigned to account" error. It's been absolutely maddening trying to get through to EDD - I swear their phone system is designed to make you give up. Reading through all these responses gives me hope though. We're going to try the Identity Verification unit number someone mentioned (866) 401-2849 and also look into contacting our assemblyperson's office. It's so frustrating that such a common system error requires jumping through so many hoops to fix. Thanks everyone for sharing your experiences and solutions - it really helps to know we're not alone in dealing with this nightmare!
I feel your frustration completely! It's infuriating that new parents have to deal with these system errors when they should be focusing on their babies. Definitely try that Identity Verification number (866) 401-2849 - it seems like several people here have had better luck with that direct line. The assemblyperson office tip is brilliant too, I wish more people knew about that option! Don't give up - from what I'm reading it sounds like once you get the right person on the phone, they can actually fix it pretty quickly. Hang in there and congratulations on your daughter! 💕
I'm a new parent dealing with this EXACT same issue right now! My wife gave birth to our son 2 weeks ago and I've been trying to file for baby bonding PFL but keep hitting that same "driver's license already assigned to account" error. It's incredibly stressful when you're already sleep-deprived and trying to support your partner and new baby. Reading through all these responses has been a lifesaver - I had no idea about the Identity Verification unit at (866) 401-2849 or the option to contact our assemblyperson's office. I'm definitely going to try both of those tomorrow. It's really encouraging to see that Isabella got her issue resolved with Claimyr too, though I wish we didn't have to pay a third party to access our own government benefits. The "ghost account" explanation makes total sense - I actually did start filling out some forms online a few weeks before our son was born just to see what the process looked like, but never submitted anything. That's probably what triggered this mess. Thank you everyone for sharing your experiences and solutions. It gives me hope that we can get this sorted out soon. The bonding time with your newborn is so precious and it's heartbreaking that these system glitches are eating into that time for so many families.
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Good luck!!! It really was like night and day difference between dealing with EDD directly vs having the assembly rep involved. Hope you get it resolved quickly!
This is such a helpful thread! I'm a new parent who just started my baby bonding leave and was considering the Money Network card for convenience, but after reading all these horror stories I'm definitely switching to paper checks ASAP. Does anyone know approximately how long it takes for the DE 5800 form to be processed? I've only received one payment so far on the card, so I'm hoping I can switch before more payments come through. Also, @Juan Moreno - thank you for mentioning the CFPB option, I had no idea we could report these issues there!
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guys, i heard theres a new bill being proposed to overhaul the whole UI system. anyone know more about this? maybe itll fix some of these issues
I'll believe it when I see it. Politicians always promise to fix EDD during election season 🙄
There's some info about it on the state legislature's website. Looks promising but who knows how long it'll take to implement.
I'm going through something similar right now! My 2504RE has been pending for about 3 weeks with zero movement. What's really frustrating is that there's no way to check the status or get any kind of timeline. I've been considering trying that claimyr service that @Ravi Kapoor mentioned - seems like actually talking to a human might be the only way to get answers. Has anyone had luck with the EDD chat feature, or is calling really the only option?
@Ellie Simpson I m'brand new to this community but dealing with the exact same frustrating situation! My 2504RE has been stuck for almost 3 weeks now and I m'honestly at my breaking point. This thread has been incredibly helpful though - I had no idea about the assembly member option or services like claimyr before stumbling across this community. Based on everyone s'advice here, I m'definitely going to try the free assembly member route first since it seems to actually get results. @Emily Sanjay really curious if you ended up getting that movement they promised after using the calling service! And huge thanks to @Chloe Taylor for that detailed step-by-step guide - finally feels like there are concrete actions I can take instead of just sitting here helplessly refreshing my UI Online account. It s absolutely ridiculous'that we need entire communities like this just to figure out how to get our own benefits processed. At least we re all supporting'each other through this EDD nightmare! 🙏
@Ellie Simpson I m'totally new here but dealing with the exact same nightmare! My 2504RE has been stuck for about 2.5 weeks now and I feel like I m'going crazy waiting. This thread has been so helpful - I had no idea about the assembly member option or services like claimyr before finding this community. Definitely going to try the free assembly member route first based on everyone s'recommendations. @Emily Sanjay really hoping you got that update they promised! And @Chloe Taylor thanks for the detailed action plan - finally some concrete steps to take instead of just endlessly refreshing UI Online. It s honestly insane'that we need entire support groups just to navigate our own benefits system. The fact that so many of us are dealing with this exact same issue shows how broken EDD really is. Thanks everyone for sharing your experiences - makes me feel way less alone in this bureaucratic mess! 😤
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Thanks for asking this question! I'm actually in a similar situation where I might need to return earlier than expected. Reading through all these responses has been super helpful. It sounds like the key takeaway is to contact EDD ASAP and document everything. I'm definitely going to try the online portal first like @Natalia Stone mentioned, but good to know about the calling service as a backup option if I can't get through. Really appreciate everyone sharing their experiences - this community is so helpful! 🙏
Welcome to the community! 😊 I'm glad you found all the responses helpful too. I was in the exact same boat a few months ago and this group really saved me from making some costly mistakes. The online portal route is definitely worth trying first - much less stressful than sitting on hold for hours! And yes, documenting everything is crucial. I learned that the hard way when I had to prove a conversation I had with an agent. Good luck with your situation, and don't hesitate to ask if you run into any issues!
I went through this exact situation about 6 months ago! Definitely call EDD as soon as possible - I made the mistake of waiting a few days thinking it wouldn't matter, but they told me I should have reported it immediately. The good news is they were able to update my return date without too much hassle once I got through to someone. Just be prepared for potentially long wait times on the phone. Also, make sure you have your claim number ready and be clear about your new return date. They'll ask you to confirm it multiple times. One thing that helped me was writing down exactly what I wanted to say before calling so I didn't get flustered. Hope this helps and congrats on being able to return to work sooner! 💪
Sienna Gomez
@OP regarding your 2023 benefits - you might want to consider filing an amended return (Form 1040-X) for that tax year. The IRS does get reports of your benefit payments from EDD, so there's a good chance they'll eventually notice the discrepancy. Filing an amendment yourself is better than waiting for them to contact you, as it shows good faith and might reduce any potential penalties.
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Daryl Bright
•Thank you for the advice. I'll look into filing an amended return. Wish EDD made this clearer when you're applying for benefits!
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Savanna Franklin
I'm dealing with this same situation right now! Just wanted to add that if anyone is having trouble accessing their EDD online account (mine was locked for some reason), you can also request the 1099-G by mail by calling the number mentioned earlier or through their online form. It takes a few weeks to arrive though, so definitely try the online account first. Also, for anyone who had both SDI (pregnancy disability) and PFL benefits like me, they'll both be on the same 1099-G form but broken down separately. Super helpful thread - saved me a lot of stress!
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Dmitry Petrov
•This is such a helpful thread! I'm new to this whole PFL process and honestly had no idea about the tax implications. Quick question - when you say they break down SDI and PFL separately on the same 1099-G, does that mean I need to report them on different lines of my tax return? Or do they just go together as one lump sum? Also, thanks for the tip about requesting by mail - good to know there's a backup option!
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