California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with this exact same issue right now! Filed my PFL claim about a week ago and it just completely vanished from my online account. I've been checking multiple times every day and was starting to panic that I messed up something during the application process. Reading through all these comments has been such a relief though - it's clear this is a widespread system problem and not something we did wrong. The stress is unreal when you can't even confirm your claim exists in their system, especially when you're already dealing with whatever family situation requires the leave in the first place. It's crazy how many people are experiencing this exact same "disappearing claim" issue - EDD's online portal is clearly completely broken. I'm definitely going to try the early morning calling strategy that so many people have mentioned. Sounds like that's really the only reliable way to get actual answers about what's happening with our claims. Thanks to everyone for sharing their experiences - knowing I'm not alone in this mess makes it so much more manageable! 🤞

0 coins

@Chloe Boulanger I just went through this exact same situation about two weeks ago! My PFL claim disappeared for almost 10 days and I was absolutely losing it. I tried everything - clearing cache, different browsers, logging out and back in - nothing worked. Finally got through on the phone called (right at 8am sharp and) the rep explained that their display system has been having major issues but claims are still processing in the background. She could see my claim in their internal system even though it wasn t'showing online. Sure enough, it randomly reappeared a few days later and I got my first payment shortly after. Definitely try calling early morning - that seems to be the only way to get real answers. Your claim is most likely still there, just invisible due to their terrible system! Hang in there! 💪

0 coins

I'm going through this exact same nightmare right now! Filed my PFL claim 4 days ago and it's completely gone from my online account. I keep refreshing the page hoping it'll magically reappear, but nothing. The anxiety is killing me because I can't even confirm my claim is in their system! Reading through everyone's experiences here has been such a lifesaver though - I was starting to think I completely messed up the application somehow, but it's clear their online portal is just totally broken. It's honestly wild how many people are reporting the exact same "disappearing claim" issue. EDD really needs to fix their system! I'm definitely going to try the early morning calling strategy that everyone's mentioning. Sounds like that's really the only way to get real answers about what's actually happening with our claims. Thanks for starting this thread - it's so reassuring to know I'm not alone in dealing with this broken system! 🤞

0 coins

I'm really sorry you're going through this stressful situation while caring for your mom. Reading through all these responses, it sounds like you have some excellent actionable steps to take tomorrow. One thing I wanted to add that I learned when helping my aunt navigate similar issues - if you do end up needing to go the emergency conservatorship route, some counties have expedited processes specifically for terminal illness situations. When you call the probate court's self-help center (as Carmen suggested), make sure to emphasize that this is for a hospice patient with limited time. They often have special procedures that can fast-track these cases. Also, I noticed you mentioned having trouble reaching EDD by phone. In addition to the calling strategies others shared, try calling different regional offices if the main number isn't working. Sometimes the Fresno or San Bernardino offices have shorter wait times than the main Sacramento line, and they can all access your claim information. You're being such a devoted caregiver to your mom during this difficult time. Don't let the bureaucratic obstacles discourage you - there are people and systems in place to help, even if they're not easy to find initially. Wishing you success with all these leads tomorrow.

0 coins

Thank you Malik for the additional insights about expedited conservatorship processes for terminal illness cases - that's really important to know when calling the probate court. I hadn't thought about trying different regional EDD offices either, but that makes total sense since they can all access the same claim system. I'm going to try the Fresno office if I can't get through to Sacramento first thing tomorrow. It's amazing how many helpful strategies have come out of this thread. Between the hospice patient advocate, the Public Guardian's office, the special physician certification form, and now the expedited court processes, I actually feel like I have a real plan instead of just panic. Thank you for taking the time to share your experience with your aunt - it really helps to know that other people have successfully navigated these exact same challenges.

0 coins

I'm heartbroken reading about what you're going through with your mom. This situation is incredibly stressful when you're already dealing with such an emotional time. From everything I've read in this thread, it sounds like you have several really solid options to pursue tomorrow morning: 1. The DE2501FC-PC form that Carmen mentioned seems like it could be your fastest solution since it's specifically designed for terminal illness situations 2. Contacting your mom's hospice patient advocate or social worker - they likely handle these benefit issues regularly and may have direct EDD contacts 3. The Public Guardian's office emergency authorization process that Maya detailed sounds very promising I'd recommend starting with the hospice team first thing in the morning since they're already involved in your mom's care and probably have the fastest turnaround on paperwork. Then tackle the EDD calls using the disability insurance line number Maya provided. You mentioned feeling desperate, but honestly, after reading all these responses, it sounds like there are multiple viable paths forward that people have successfully used in very similar situations. The system is frustrating and poorly designed, but you're not stuck. Take care of yourself too during this process - caregiving is exhausting even without bureaucratic nightmares added on top. Your mom is fortunate to have someone fighting so hard for her during this difficult time.

0 coins

Thank you Savannah for such a compassionate response. You're absolutely right that starting with the hospice team makes the most sense since they're already part of mom's care team and probably deal with these situations regularly. I'm feeling much more hopeful after reading everyone's suggestions - when I first posted I honestly thought I might lose the benefits entirely, but now I can see there are actually several different approaches that have worked for other people in similar situations. I'm going to make a list tonight of all the phone numbers and specific forms people mentioned so I can tackle everything systematically tomorrow morning. It's such a relief to know I'm not the first person to face this exact problem and that there are real solutions. Thank you for the reminder about self-care too - I've been so focused on the paperwork stress that I haven't been taking care of myself very well. This community support means more than you know during such a scary time.

0 coins

Just wanted to jump in and say this thread has been incredibly helpful! I'm in week 3 of waiting after getting one of those useless "missing information" letters. Based on everyone's advice here, I checked the SDI Online portal (didn't even know it existed!) and found they need my employer to resubmit some wage verification forms with corrected dates. For anyone else stuck in this situation - definitely exhaust all the online resources first: regular EDD account notices section, SDI Online portal inbox, and make sure to check every single document you submitted for completeness. The detective work is annoying but seems to be the only way to get real answers without spending hours on hold. Really appreciate everyone sharing their experiences - it's like having a support group for navigating EDD's confusing system! Hope we all get our claims processed soon. 🤞

0 coins

Thank you so much for sharing this! I'm brand new to dealing with EDD and honestly feeling pretty overwhelmed by the whole process. It's such a relief to find this community and see that I'm not the only one struggling with these vague letters. The SDI Online portal tip has been mentioned by several people now - definitely going to check that out first. It's amazing how much useful information everyone has shared here that EDD should really be telling us upfront. Feeling much more confident about tackling this now!

0 coins

This thread is a goldmine! I've been stuck in EDD limbo for almost a month now with one of those infuriating "missing information" letters. After reading everyone's experiences, I feel like I finally have a game plan. The SDI Online portal seems to be the secret weapon that nobody tells you about - definitely checking that first thing tomorrow morning. It's honestly ridiculous that we need to become forensic accountants just to figure out what a government agency needs from us, but I'm so grateful for this community sharing all these insider tips. The checklist from @Zoe Wang is pure gold, and knowing that others have successfully navigated this bureaucratic maze gives me hope. Planning to work through all the suggestions systematically: SDI portal, regular EDD notices section, double-check all my paperwork, and if all else fails, maybe try that calling service or visit in person. Thanks everyone for turning this frustrating experience into something manageable! 🙏

0 coins

Just created my account to join this conversation because I'm in the EXACT same boat! Filed my PFL claim about 3 weeks ago and the silence is deafening. I've been lurking here reading everyone's experiences and honestly, it's both comforting to know I'm not alone and terrifying to see people waiting 6+ weeks! 😅 The tips in this thread are pure gold though - I had no idea about calling at 8am sharp or asking about "pending issues preventing my claim from processing." That phrase alone seems worth its weight in gold based on everyone's success stories. Also taking notes about the 11:30am backup time and keeping a log of all interactions. It's absolutely insane that we have to become amateur detectives just to get basic info about our own benefits. The fact that people are paying $20 just to get through on hold shows how broken this system really is. But I'm so grateful this community exists where we can actually help each other with real strategies that work! Planning to call first thing tomorrow morning with my claim number ready and that magic phrase written down. Will definitely report back with how it goes. Thanks everyone for sharing your experiences - you're literally saving my sanity right now! 🙏

0 coins

Welcome to the community! 👋 3 weeks in is still early compared to some of the horror stories here, but I totally get that anxiety of not knowing what's happening with your claim. You've definitely found the right place for real, actionable advice! I'm also planning to call tomorrow morning with that "pending issues" phrase ready to go. It's crazy that we've all had to become experts at navigating this broken system, but at least we can help each other out. One thing I'd add to your prep list is to have a pen and paper ready during the call - you'll want to write down any reference numbers, names, or next steps they give you. Good luck with your call tomorrow and definitely let us know how it goes! We're all in this together 🤞

0 coins

Reading through everyone's experiences here really hits home - I'm currently on week 4 of waiting for my PFL claim status and the uncertainty is driving me crazy! The tips about calling at 8am sharp and asking specifically about "pending issues preventing my claim from processing" are incredibly helpful. I had no idea that specific wording could make such a difference in getting reps to actually dig into your file. It's honestly both reassuring and infuriating to see so many of us going through the exact same struggle. The fact that we have to develop these workarounds and share "insider tips" just to get basic information about our own benefits really shows how broken this system is. But I'm so grateful for this community - without threads like this, I would have had no idea about the foreign language line trick or the 11:30am backup calling time. Planning to try the early morning approach tomorrow with my claim number and SSN ready. Also going to write down that magic phrase about pending issues and keep notes during the call. Thanks to everyone who's shared what actually worked for them - it gives the rest of us hope that we'll eventually get through this bureaucratic nightmare! Will definitely update with how my call goes 🤞

0 coins

I'm so sorry you're going through this - the 3 week wait is absolutely ridiculous and you're not alone! I just got my payment after waiting 7 weeks, so don't lose hope. Here's what finally worked for me: I called the 1-877-238-4373 number at exactly 8:01 AM (not 8:00 - that's when everyone calls) and pressed 1-2-1. I had to do this for 3 straight days but finally got through to someone who could actually see what was holding up my claim. Turns out there was a tiny discrepancy in my employer's submitted dates that no one had bothered to tell me about. Once they fixed it, payment came within 5 business days. Also, definitely check the EDD portal daily - sometimes status updates appear there before they tell you. The system is completely broken but unfortunately persistence is the only thing that seems to work. Hang in there! 💪

0 coins

This is incredibly helpful - thank you for sharing what actually worked! The tip about calling at 8:01 instead of 8:00 is genius, and I never would have thought about checking for discrepancies in employer-submitted dates. It's so frustrating that they don't proactively communicate these issues, but I'm glad you finally got your payment. Going to try your exact approach starting tomorrow morning. Really appreciate you taking the time to share the specific steps that worked! 🙏

0 coins

I'm in the same boat - been waiting 4 weeks now and it's incredibly stressful. What's helped me stay somewhat sane is creating a daily calling schedule (I try at 8:01 AM like Aria suggested) and keeping detailed notes of every interaction. I've also been checking the EDD portal religiously because sometimes there are updates that don't get communicated. One thing I discovered is that you can also try calling the disability insurance number (1-800-480-3287) and pressing 1 for PFL - sometimes their hold times are shorter. Also, if you're really struggling financially while waiting, look into local food banks and utility assistance programs. It shouldn't be this hard to get benefits we've earned, but we have to advocate for ourselves. Hang in there - you're not alone in this! 💙

0 coins

Thank you so much for sharing these practical tips! I never knew about the disability insurance number option - that's a game-changer since the main line is always swamped. Your point about local assistance programs is really important too. It's sad that we need these workarounds just to access our own benefits, but I really appreciate you sharing what's actually working. Going to try the 1-800-480-3287 number tomorrow and see if I have better luck there. It's comforting to know we're all supporting each other through this broken system! 🤝

0 coins

Prev1...3031323334...258Next