This happened to me last year. Turns out they needed additional verification and the letter got lost in the mail. Definitely try calling if you can!

guys. we need to organize and do something about this. whos down to protest at the edd office? 👀

You can still file for PFL baby bonding! You have 12 months from your child's birth to claim those 8 weeks of benefits. File the DE2508 immediately through your SDI Online account. As for your pregnancy disability portion, that's the more urgent issue since the timeframe is more limited. Definitely try calling Kaiser's disability department first (their number should be on your paperwork) to verify they properly certified your claim. Then use one of the methods suggested above to reach EDD directly about the SDI portion. Keep us updated on your progress!

My sister went through something similar and finally got her money after contacting her state assemblyperson's office!! They have special liaisons who deal with EDD issues. Worth trying if the other suggestions don't work. Good luck mama!!

Updating my earlier comment after seeing all the contradictory experiences here. The technically correct answer depends on exactly how your employer reported the sick pay to EDD. If they specifically marked it as covering your disability period, then you shouldn't need to report it again. But if it was just general sick pay, you may need to report it. The safest approach is to connect with an EDD representative who can see your specific claim details before submitting your certification. That way you'll get guidance specific to your situation rather than general advice that might not apply.

UPDATE: I finally got through to EDD! For anyone with a similar situation in the future: I DO need to report the sick pay for that transition week on my PFL certification, even though I already reported it for disability. The agent explained that the systems for SDI and PFL are separate, and each needs accurate income reporting. In my specific case, they looked at my employer info and confirmed I needed to enter the 15 hours worth of sick pay for that specific week. Thank you all for your help and suggestions! Baby just woke up so gotta run.

My sister just went through this whole mess with her baby bonding. She said what fixed it was speaking with a tier 2 specialist, not just the regular reps. Apparently if you do get through, you should immediately ask to be transferred to a tier 2 specialist who can actually see and fix stuck claims. The regular reps can only see basic info and just tell you to wait.

After reading all these comments, I'm pretty sure your issue is the transition from pregnancy disability to baby bonding. I had the exact same problem in 2024. The good news is that once they fix it, you'll get all your backpay in one lump sum. Make sure when you do get through to someone that you specifically mention this is a "transition claim issue between SDI and PFL for baby bonding" - using those exact terms helped me get the right assistance.

Ugh I hate when EDD messes up payments. I swear their system is designed to make everything as complicated as possible. Had a similar issue when transferring from pregnancy disability to bonding time. Get ready for hours of useless hold music if you try calling them!

Here's the official process: When a direct deposit is returned due to incorrect account information, EDD automatically places that specific payment in a special queue for manual handling. Meanwhile, your future payments will continue to process normally to your corrected account information. You should see your second payment deposit as scheduled tomorrow if you've already updated your banking information in the system. The first payment typically takes 7-10 business days to be reissued after it's returned to EDD. They may either redeposit it electronically or mail a physical check, depending on their internal processing. If you don't see your second payment tomorrow, or if it's been more than 10 business days since the first payment was returned, then you should contact EDD directly for assistance.