Pro tip: If you're having trouble with the phone lines, try calling right when they open in the morning. I've had better luck getting through that way. Also, Wednesdays seem to be less busy for some reason. 🤷‍♂️

Have you considered reaching out to your local state representative's office? Sometimes they can help expedite things or at least get you in touch with the right person at PFL. Worth a shot if you're really stuck!

I just wanted to follow up - were you able to get through to EDD? If your rent is due very soon and you're still waiting, you might want to consider asking your landlord for a short extension and explaining the situation. Many landlords would rather give you a few extra days than deal with finding new tenants, especially if you can show documentation of the pending PFL claim. Also, if you're able to make a partial payment, that often goes a long way toward goodwill while you wait for the full benefit to arrive.

That's such great news that you finally got through and figured out what was holding up the claim! The ID verification issue not showing up online is so typical of EDD's system - it's like they have these hidden requirements that claimants have no way of knowing about. I'm glad your landlord was understanding too. Hopefully other people reading this will know to specifically ask about identity verification when they get through to an agent. Keep us updated on when the payment actually hits your account!

Update us when you get this resolved!! I'm in the same boat (baby born April 17, disability ended May 30, started PFL but no payments yet). The whole system is so broken and nobody at EDD seems to care that new parents are going without income.

I'm going through something very similar right now! Had my baby in April and I'm still dealing with this nightmare gap between disability and PFL. After reading all these responses, I realize I made the same mistake - I thought the birth certificate upload would automatically transition me to PFL. Nobody tells you that you need to file a completely separate DE2508 form! The worst part is trying to reach someone at EDD. I've been calling for weeks and either get busy signals or sit on hold for hours just to get disconnected. It's absolutely maddening when you have a newborn and bills to pay. Thanks to everyone sharing their experiences here - at least now I know what forms I need to file and that I can potentially get backpay for this gap period. Going to try that Claimyr service mentioned above because I'm desperate to talk to an actual human being who can fix this mess. Anna, please do update us when you get this resolved! It would give the rest of us hope that there's light at the end of this EDD tunnel.

One thing nobody has mentioned yet - you should apply for your Pregnancy Disability Leave first (using form DE2501), which gives you 4 weeks before your due date and 6-8 weeks after delivery (depending on vaginal vs c-section delivery). THEN you transition to PFL baby bonding for 8 weeks using form DE2508. Both are available to part-time workers who have paid into SDI. Your HR department is either confused about company benefits vs. state benefits, or they're deliberately misleading you. Either way, go directly through EDD's website to apply. Also, document all conversations with HR in case you need to file a complaint later.

I'm so sorry you're dealing with this stress during your pregnancy! Your HR department is absolutely wrong about part-time workers not qualifying for California PFL benefits. I work in employment law and see this misinformation all the time - employers often confuse their own company policies with state-mandated benefits. Since you've been paying into SDI (which you confirmed), you're entitled to both Pregnancy Disability Leave AND Paid Family Leave regardless of your part-time status. Here's what you need to know: - Apply directly through EDD, not through your employer - Your company cannot block or deny your state benefits - Start with Pregnancy Disability Leave (Form DE2501) for birth/recovery - Then transition to PFL (Form DE2508) for baby bonding - Total you could get up to 16-18 weeks of benefits For job protection, since you have 35+ employees and worked 1,250+ hours, you should qualify under CFRA too. I'd recommend contacting the California Department of Fair Employment and Housing (DFEH) if your employer continues to provide false information or retaliates. Don't let them intimidate you - these are YOUR rights!

This is why we need to overhaul the entire unemployment system. It's not equipped to handle modern workforce needs.

I'm dealing with a similar issue right now! My payments have been delayed for over two weeks. One thing that helped me was checking if there's a "stop payment indicator" on your account - sometimes EDD puts a temporary hold without telling you. Also, make sure your address and banking info are still correct in the system. I've seen cases where payments get returned because of outdated info and then everything gets stuck in limbo. Keep us posted on what works for you!