Just a heads up, I've heard they've been really backed up lately due to staff shortages. Might explain why you're getting conflicting info. Hang in there!

Wait, they asked for your doctor's diploma and license ID? That seems really unusual for a PFL claim. Normally they just need medical certification from your doctor, not their credentials. Are you sure you're dealing with the right department? This sounds like it might be a different type of claim or verification process. I'd double-check that you're actually filing for paid family leave and not something else, because this doesn't sound right to me.

Anyone else notice how the EDD website is always "under maintenance" when you need it most? 🙄 It's like they're trying to make this as difficult as possible.

Hey Diego, I totally understand your frustration! I went through the same thing last year and it was incredibly stressful. Here's what I learned from my experience: 1. Log into your EDD online portal first - sometimes there are status updates or requests for additional info that they don't always mail out right away 2. When calling, try early morning (8-9am) or late afternoon (3-4pm) - I had better luck during those times 3. Have your Social Security number, claim number, and any reference numbers from previous correspondence ready 4. If you do get through, ask specifically what's causing the delay and get a timeline in writing if possible Also, don't forget to keep certifying for benefits even while waiting - missing a certification can really mess things up. The whole process is frustrating but hang in there! Most delays are administrative and do get resolved eventually. Sending positive vibes your way! 🙏

Pro tip: if you need to call, try using a landline if possible. For some reason, I've had better luck getting through that way. Also, Tuesdays and Wednesdays seem to be less busy. Good luck!

Your numbers definitely look normal! I had a similar breakdown when I was on SDI last year. One thing that helped me was keeping track of my certification dates - make sure you're submitting those on time every two weeks or your payments can get delayed. Also, if you're having trouble reaching the right department, try calling the SDI line specifically at 1-800-480-3287. It's different from the regular unemployment line and usually has shorter wait times. Hope this helps!

I've heard rumors that they're updating the entire system soon. Might be why things are extra glitchy lately. Hang in there!

I've been dealing with similar login issues for weeks now! What finally worked for me was using an incognito/private browsing window and making sure JavaScript was enabled. Also, if you're using any ad blockers or privacy extensions, try disabling them temporarily - they sometimes interfere with the site's functionality. The EDD website is notoriously finicky with certain browser settings. Good luck getting it sorted out!

To answer your follow-up question - yes, both parents can take bonding leave simultaneously! Each eligible parent gets their own 8 weeks of PFL bonding benefits, and you can overlap if you choose to. There's no requirement to take them sequentially. Many families choose to have some overlap in the beginning when having an extra set of hands is most helpful, and then stagger the remaining time to extend the total period a parent is home with the baby. Just remember that you both need to file separate claims. Your wife would transition from her pregnancy disability (if she takes that) to her bonding time, while you would transition from caregiving to your bonding time.

Just wanted to add one more tip from my experience - make sure you keep copies of EVERYTHING you submit to EDD. I had to resubmit my wife's medical certification twice because they claimed they never received it the first time. Also, if you're planning to breastfeed/pump, you might want to look into whether your employer has lactation accommodation requirements under CA law - it's separate from PFL but good to know about for when you return to work. The whole process can feel overwhelming but you've got this! Congratulations on your upcoming addition to the family! 💕