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Have you checked if your UI Online account is fully set up? Sometimes incomplete registration can cause login issues.
I ran into the E324 error a few weeks ago and it was so frustrating! What finally worked for me was calling the EDD tech support line at 1-800-300-5616. I know it's hard to get through, but I called right at 8am when they opened and got connected after about 45 minutes on hold. The rep was able to reset something on their end and I could log in immediately after. Might be worth a shot if the browser fixes don't work!
Thanks for sharing the phone number! I've been hesitant to call because I heard the wait times are insane, but 45 minutes doesn't sound too bad. I'll try calling first thing tomorrow morning. Did they ask for any specific info when you called, or just your usual account details?
Final update: My PFL claim was approved! It took 9 days from submission to approval, and the payment hit my account 2 days later. So I had about an 11-day gap between my last disability payment and first PFL payment. Tight financially but manageable. For anyone else going through this transition, definitely file ASAP before your disability ends! And yes, my weekly benefit amount is exactly the same as it was on disability, so that's a good verification point. Thanks again everyone for your help!
Congrats on getting through the transition successfully! Your timeline is really helpful for others going through this. 11 days isn't too bad considering some of the horror stories you hear about EDD processing times. I'm currently pregnant with my first and will need to do this same transition in a few months, so I'm bookmarking this entire thread for reference. It's such a relief to see that when you file properly and early, the system actually works reasonably well. Thanks for sharing your experience and keeping us updated!
Not to be that person, but have you considered getting a lawyer? Sometimes just having a legal letterhead on your appeal can make them take it more seriously.
I went through this exact same situation last year! My initial claim was denied even though I thought I had everything. Here's what I learned: 1) Always submit both hospital certificate AND official birth certificate, 2) Include a cover letter explaining your relationship to the child, and 3) Make copies of EVERYTHING before sending. I had to appeal but it was approved the second time around. Don't give up - you're entitled to this benefit! Also, try calling at exactly 8:00 AM when they open, that's when I finally got through to speak with someone who actually helped.
I went through something very similar when I was pregnant with my second child! I had severe morning sickness that lasted way longer than expected and couldn't do my job (I'm a nurse). My OB wrote me off work at 28 weeks, and I was so confused about what benefits I could get. The key thing is that pregnancy-related disability is covered under SDI from the moment you can't work due to pregnancy complications - not just the standard 4 weeks before delivery. Since you have medical documentation of your contractions and work restrictions, you should definitely qualify. One tip: when you fill out the DE2501, be very specific about your symptoms and how they prevent you from doing your job duties. Don't just say "contractions" - explain that they make standing/walking impossible, affect your concentration, etc. The more detailed you are, the smoother your approval process will be. Also, once you file, you can check your claim status online through your EDD account. It really helped reduce my anxiety to be able to track the progress! You've got this mama - take care of yourself and that baby!
Thank you so much for sharing your experience and the detailed advice! I really appreciate the tip about being specific on the form - I was just going to write "contractions" but you're absolutely right that I should explain exactly how they're affecting my ability to work. The online tracking feature sounds like it will be really helpful too since I tend to worry about these things. It's reassuring to hear from someone who went through something similar. I'm feeling much more confident about moving forward with this now!
I'm a new member here but wanted to jump in because I'm currently going through the CA disability system for pregnancy complications myself! Just wanted to emphasize what others have said - definitely file that DE2501 ASAP. One thing I learned that might help: when you call your doctor's office tomorrow, ask them specifically for the "physician's certificate" portion of the disability form. Some offices are more familiar with this process than others, and using the right terminology can help them understand exactly what you need. Also, if you're having trouble getting through to EDD by phone, you can actually start your disability claim online at edd.ca.gov. It won't replace the need for your doctor's certification, but it can get the ball rolling faster. Hope this helps, and wishing you the best with your pregnancy! The contractions sound really stressful on top of trying to navigate all this paperwork.
Ingrid Larsson
Protip: If you cant get through on the main line, try calling some of the other departments and ask to be transferred. Sometimes works for me!
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Carlos Mendoza
•Ooh sneaky! I like it 😈
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CosmicCaptain
Just went through this exact same situation last month! What worked for me was calling the PFL line and explaining that I accidentally submitted a duplicate application. The rep was actually pretty understanding about it - apparently it happens more often than you'd think. She was able to cancel the first one on the spot and confirmed my second application was processing normally. Definitely mention that you needed to change the date, that's a valid reason for the duplicate. Good luck! 🤞
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Kaylee Cook
•That's exactly what I needed to hear! I was stressing about how to explain it without sounding like I messed up. Knowing that it's common and the reps are understanding makes me feel so much better about making the call. Thanks for the reassurance! 🙏
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Henrietta Beasley
•Thanks for sharing this! How long did you have to wait on hold to get through to someone? I'm trying to plan when to call so I don't waste my whole day waiting 😅
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